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Automation, algorithms and artificial
intelligence: New ways of learning in the
workplace
© VIR LEARNING 2018
A learning and development
consultancy which helps HR
professionals understand and apply
research into the digital potenti...
James Whitelock
• Founder and MD at ThinkInCircles.com
• Think In Circles is an award-winning digital strategy agency that...
Dr. Robert Farrow
• Research Fellow in Institute of Educational Technology at The Open
University (UK)
• Technologist and ...
The learning landscape
© VIR LEARNING 2018
Challenges in workplace learning
• Is training the same as learning?
• Are we sufficiently proactive, or just responding t...
Four phases of industrial revolution
• 1st – 1700s-1800s – industrial manufacturing; steam power; rural
depopulation
• 2nd...
“Industry 4.0”
“Industry 4.0”
CC-BY-SA Olga Tarkovskiy.
Amara’s law
We tend to overestimate the effect of a technology in the short run and
underestimate the effect in the long r...
Industry 4.0 - workplace of the future
• Automation: new tech will change some jobs and create new ones
• Requalification:...
Workplace implications
• Global Human Capital Report (2017) suggests the world has only
developed 62% of human capital
• L...
Workplace implications
• Enhanced learning and development strategies will be an increasingly
important part of the workpl...
Future of Workplace Learning: AI
Augmentation of existing roles
Automation of some roles
New roles created
Applications in...
Future of Workplace Learning: Crypto
Public record keeping: democratic, transparent,
consistent
Evidence of skills & devel...
Future of Workplace Learning: VR & AR
New possibilities for training & learning
Immersive, highly customised experience
AR...
Future of Workplace Learning: Digitalisation
Acceleration through networked infrastructure
Efficiencies through smart oper...
Future of Workplace Learning: Analytics
Exponential growth in data creation, storage and use
Be wary of spurious correlati...
Dealing with digitalisation
• What kind of learning content?
• How is it being delivered?
• How is learning recognised?
Or...
21st Century Literacy
“The illiterate of the 21st century will not be those who cannot read
and write, but those who canno...
Rethinking learning: e-learning
Compliance is important, but can lead to
unengaging learning experiences
Strong demand for...
Rethinking learning: organisational culture
How does your organisation learn?
How can you foster creativity and lifelong l...
The Importance of Vision
Technology-enabled
People-centric, empowering
Supported by learning science
Future-facing
© VIR L...
virlearning.com
@virlearning
rob@virlearning.com
james@virlearning.com
Thank you!
© VIR LEARNING 2018
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Automation, algorithms and artificial intelligence: New ways of learning in the workplace

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A short presentation on technology trends affecting staffing, recruitment and human resources.

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Automation, algorithms and artificial intelligence: New ways of learning in the workplace

  1. 1. Automation, algorithms and artificial intelligence: New ways of learning in the workplace © VIR LEARNING 2018
  2. 2. A learning and development consultancy which helps HR professionals understand and apply research into the digital potential /vɪə/ © VIR LEARNING 2018
  3. 3. James Whitelock • Founder and MD at ThinkInCircles.com • Think In Circles is an award-winning digital strategy agency that provides services to recruitment and HR • Formerly a cross marketing/IT specialist for Vedior, Ranstad and Empresaria @jamescwhitelock © VIR LEARNING 2018
  4. 4. Dr. Robert Farrow • Research Fellow in Institute of Educational Technology at The Open University (UK) • Technologist and philosopher; education researcher • Fellow of the Higher Education Academy • Research consultant for organizations including higher education providers; NGOs; business & voluntary sectors @philosopher1978 © VIR LEARNING 2018
  5. 5. The learning landscape © VIR LEARNING 2018
  6. 6. Challenges in workplace learning • Is training the same as learning? • Are we sufficiently proactive, or just responding to what is minimally required? • Do we think enough about how people learn? • Does everyone learn in the same way? © VIR LEARNING 2018
  7. 7. Four phases of industrial revolution • 1st – 1700s-1800s – industrial manufacturing; steam power; rural depopulation • 2nd – late 1800s-WW1 – expansion of industry; mass production; electrification; communication technologies; internal combustion engine • 3rd – 1980s-present – information and communication technologies; computing & ICT; automation • 4th – ‘Industry 4.0’ – cyber-physical systems; biotech; cloud computing; artificial intelligence; information transparency; digitalisation; integration of existing systems © VIR LEARNING 2018
  8. 8. “Industry 4.0”
  9. 9. “Industry 4.0” CC-BY-SA Olga Tarkovskiy.
  10. 10. Amara’s law We tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run. © VIR LEARNING 2018
  11. 11. Industry 4.0 - workplace of the future • Automation: new tech will change some jobs and create new ones • Requalification: support job transitions • Flexibility: agile approaches to learning & development • Lifelong learning: need to continuously learn & develop • Transversal skills: soft skills; skill reusability; people skills; communication • Improved digital skills: for both industry and to access learning • Creativity: humans focusing on what machines cannot do © VIR LEARNING 2018
  12. 12. Workplace implications • Global Human Capital Report (2017) suggests the world has only developed 62% of human capital • Low confidence of global CEOs in their own company readiness for digital activities: “The confidence in their organizations’ digital abilities is at an all-time low: Just over half rate their Digital IQ as strong or very strong (a score of 70% or greater), down from two-thirds of executives in 2014 and 2015” (Curran et al., 2017) • Getting technology enhanced learning right is essential for the challenges of the future © VIR LEARNING 2018
  13. 13. Workplace implications • Enhanced learning and development strategies will be an increasingly important part of the workplace of the future • Businesses need to adapt to a process of permanent change with increases in staff turnover and a general drop in market certainties • Understanding which technologies can enhance l&d strategy is vital © VIR LEARNING 2018
  14. 14. Future of Workplace Learning: AI Augmentation of existing roles Automation of some roles New roles created Applications in staffing: contract analysis; candidate search © VIR LEARNING 2018
  15. 15. Future of Workplace Learning: Crypto Public record keeping: democratic, transparent, consistent Evidence of skills & development Applications in staffing: dispute resolution, smart contracts © VIR LEARNING 2018
  16. 16. Future of Workplace Learning: VR & AR New possibilities for training & learning Immersive, highly customised experience AR training in situ Contextual information © VIR LEARNING 2018
  17. 17. Future of Workplace Learning: Digitalisation Acceleration through networked infrastructure Efficiencies through smart operations Need to manage processes of change Real-time experimentation Speeding the roll-out of innovation © VIR LEARNING 2018
  18. 18. Future of Workplace Learning: Analytics Exponential growth in data creation, storage and use Be wary of spurious correlations How can we make sense of the data for learning? Learning is a complex phenomena – can it be reduced to analytics? © VIR LEARNING 2018
  19. 19. Dealing with digitalisation • What kind of learning content? • How is it being delivered? • How is learning recognised? Orr, Weller & Farrow (2018) © VIR LEARNING 2018
  20. 20. 21st Century Literacy “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.” Toffler, A. (1970) Future Shock © VIR LEARNING 2018
  21. 21. Rethinking learning: e-learning Compliance is important, but can lead to unengaging learning experiences Strong demand for effective learning design Identify longer learning pathways Understand barriers to learning with technology © VIR LEARNING 2018
  22. 22. Rethinking learning: organisational culture How does your organisation learn? How can you foster creativity and lifelong learning? Integrating development into organisational culture Improve understanding of how your organisation learns and creates knowledge © VIR LEARNING 2018
  23. 23. The Importance of Vision Technology-enabled People-centric, empowering Supported by learning science Future-facing © VIR LEARNING 2018
  24. 24. virlearning.com @virlearning rob@virlearning.com james@virlearning.com Thank you! © VIR LEARNING 2018

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