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Remaining relevant ntd - slideshare

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Slide deck from Nordic Testing Days Keynote where I talk about effective behaviours for employees who want to remain relevant and employable.

If you want to be looked at for promotion, extra responsibility and career development then these behaviours will help you.

Published in: Leadership & Management
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Remaining relevant ntd - slideshare

  1. 1. NORDIC TESTING DAYS Remaining Relevant by Rob Lambert www.thesocialtester.co.uk
  2. 2. IT’S THE PERSON NOT JUST THE SKILLS Attitude. Belief. Persistence in the face of obstacles. Relentless pursuit of improvement. Alignment to the purpose.
  3. 3. DEREK He’s awesome at testing. Truly awesome.
  4. 4. RESUME = AWESOME He has an ISTQB, CBPBOS, APB, MIT, ATM, DTT
  5. 5. HE GETS THE JOB Almost every job he goes for. He is hirable.
  6. 6. DEREK IS TALENTED However: • He is overlooked • He quits jobs often • His contracts don’t get renewed
  7. 7. DEREK IS Hirable. And seemingly relevant. He has the right skills. But he doesn’t have the right attitude.
  8. 8. STOP KILLING MY CREATIVITY Stop telling me what to build, I want to decide.
  9. 9. GIVE ME 6 MONTHS I’LL DELIVER WOW
  10. 10. TESTING IS MINE “Fight Agile to the DEATH!”
  11. 11. IT SUCKS A tester told me this once, yet his colleague was thriving in that team.
  12. 12. THAT’S NOT IN MY JOB DESCRIPTION
  13. 13. QUITTING IS TRENDY The grass is seldom greener on the other side.
  14. 14. BAD WORK EXISTS Not everyone can choose to avoid bad work. Avoiding “bad work” often means running away from change and opportunities.
  15. 15. IF NOT SKILLS? THEN WHAT? Thanks to: Amy Phillips Stephen Janaway Adam Knight Behaviours and Outcomes
  16. 16. 10 BEHAVIOURS
  17. 17. 1. VISIBLY PASSIONATE Show your passion in a positive fashion
  18. 18. EVER WORKED WITH A HATER? Brings you down, right? Try not to be that person. Be a force for good.
  19. 19. 2. BE AGGRESSIVELY OPEN-MINDED
  20. 20. “It seems to me that beliefs about the future are so rarely correct that they usually aren't worth the extra rigidity they impose, and that the best strategy is simply to be aggressively open- minded. Instead of trying to point yourself in the right direction, admit you have no idea what the right direction is, and try instead to be super sensitive to the winds of change.” Paul Graham – How to be an expert in a changing world http://paulgraham.com/ecw.html
  21. 21. 3. DRAW A FRAME AROUND YOURSELF Draw a frame - but don’t restrain
  22. 22. WHEN WE DEFINE OURSELVES WE CONFINE OURSELVES
  23. 23. Opportunities, business problems and learning exist between roles
  24. 24. 4. GET SMART Become company smart Right from the start
  25. 25. With a wider awareness You will be surprised less often
  26. 26. Somebody somewhere is enjoying success with an approache or process that is different to yours. Don’t just follow the latest “trend”. Do what your company needs doing. Be in line with the purpose.
  27. 27. 5. WHO’S THE CUSTOMER? Who do you work for? Who buys the service? Who uses the software? What values do they have? What do they expect from you?
  28. 28. FOCUS ON THEM Focus on meeting their expectations
  29. 29. 6. IMPROVE THE PROCESS Relentlessly…but from your customer’s perspective
  30. 30. Here’s a process improvement that helped a company report Can I have 10 volunteers please?
  31. 31. Improving the process is part of your job. Here’s a (seemingly) simple way to do it: 1. Observe the process 2. Fix the process 3. Bring in IT Via John Seddon - Vanguard
  32. 32. 7. DO WHAT YOU SAY YOU WILL If you say you’ll do it. Do it. (DOD, Feedback) Integrity is important.
  33. 33. 8. COMMUNICATE WELL Become uber great and learn how to communicate
  34. 34. Communicate. Communicate. Communicate. Purpose Audience Context Understanding Non-Verbal communication is a SUPERPOWER
  35. 35. 9. ADD SKILLS Skill + Skill + Skill = Value
  36. 36. “If you think extraordinary talent and a maniacal pursuit of excellence are necessary for success, I say that’s just one approach, and probably the hardest. When it comes to skills, quantity often beats quality.” How to Fail at Almost Everything and Still Win Big: By Scott Adams
  37. 37. Testing + Support + Technical Writing Testing + Coding + Teaching Testing + Management Testing + Marketing + Coaching Testing + Foreign Language
  38. 38. 10. BE BRAVE • Don’t be afraid to challenge the norms and status-quo • Don’t be afraid to try new ways of working
  39. 39. TEN BEHAVIOURS 1. Be Visibly Passionate 2. Be Aggressively Open-Minded 3. Draw A Frame Around Yourself 4. Become Company Smart 5. Learn Who Your Customers Are 6. Improve The Process 7. Do What You Say You Will 8. Communicate 9. Add Skills 10. Be Brave
  40. 40. THANK YOUBlog www.thesocialtester.co.uk Management Course www.cultivatedmanagement.com Twitter @rob_lambert NewVoiceMedia www.newvoicemedia.com

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