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Trail User Conflict


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A model for moving past entrenched user conflict in the recreational trails community.

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Trail User Conflict

  1. 1. From Conflict to Goals<br />Using management goals to move beyond user conflict.<br />Developed and presented by <br />Rebecca Mordini<br />Trail Management Consultant<br />
  2. 2. Objectives<br />Identify how trail management goals can be used to move beyond entrenched user conflict<br />Provide a visual framework for the shift from conflict to goals that can be used in policy discussions<br />Leave all user groups feeling heard and acknowledged<br />
  3. 3. Trail Management Goals<br />Decrease Risk<br />Reduce Erosion<br />Reduce User Conflict<br />
  4. 4. Diffuse decades of animosity so that we can move forward with trail management goals and objectives.Shift all conversations<br />
  5. 5. Entrenched Conflict<br />Decades of conflict<br />The same individuals involved for 20 to 30 years<br />Personal animosity that goes beyond the issues<br />Players are so identified with their position that they cannot be separated<br />
  6. 6. Our Trails<br />Narrow, natural surface trails<br />Grade up to 20% (steep)<br />Multi-use including equestrian, bikes, shuttled bikes, trail runners, hikers, dogs<br />Urban interface area<br />Erosion and maintenance issues<br />Multi-jurisdictional<br />
  7. 7. Current Model<br />Focus on a single solution or user group.<br />Prohibit<br />Direction<br />Route<br />Time<br />How?<br />Why?<br />Restrict Bicycles ?<br />Problems<br />Dangerous <br />Cause Damage<br />Bad Experience<br />
  8. 8. Current Model<br />Linking problems to user groups<br />Restrict Bicycles ?<br />Dangerous <br />Cause Damage<br />Bad Experience<br />Pro<br />Con<br />Pro<br />Pro<br />Con<br />Con<br />Surprise<br />Near miss<br />fear<br />Few Co<br />High #<br />Speed<br />Narrow<br />Collissions<br />Eyebrows<br />Tread<br />Speed<br />History<br />Single track <br />Other <br />Water<br />Horse<br />Maint<br />Data<br />
  9. 9. Current Model<br />Restrict Bicycles ?<br />Dangerous <br />Cause Damage<br />Bad Experience<br />Pro<br />Con<br />Pro<br />Pro<br />Con<br />Con<br />Surprise<br />Near miss<br />fear<br />Few complaints<br />Lots of users<br />Speed<br />Narrow<br />Eyebrows<br />Tread<br />Speed<br />History<br />Single track <br />Water<br />Horses<br />Maint<br />Data is used to support problems<br />Data<br />
  10. 10. But over the years data is inconclusive and ends up being used by both “sides”. No progress is made.<br />
  11. 11.
  12. 12. Restrict Bicycles?<br />Safety<br />Sustainability<br />Satisfaction<br />Dangerous <br />Cause Damage<br />Bad Experience<br />Data<br />bike bells<br />etiquette<br />Solutions<br />trail maintenance<br />restrict bikes<br />safety<br />satisfaction<br />sustainability<br />
  13. 13. Management goals replace problems<br />Safety<br />Sustainability<br />Satisfaction<br />Data<br />bike bells<br />Data is used to generate solutions, not problems<br />etiquette<br />Solutions<br />trail maintenance<br />restrict bikes<br />safety<br />satisfaction<br />sustainability<br />
  14. 14. User Satisfaction<br />Apex<br />
  15. 15. User Satisfaction<br />What would make my trail experience better?<br />Apex<br />
  16. 16. Follow-up<br />User driven initiatives based on increased satisfaction<br />User takes responsibility for their own user experience instead of turning to staff or other user groups<br />Does not “solve” user conflict problems, but makes them irrelevant<br />
  17. 17. Once a solutions oriented framework is in place, the community can move past entrenched conflict.<br />Email me for more information on how to use this model with your trail user groups.<br /><br />