Cvent Product Presentation


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  • Breaks down our methodology into four parts which will be explained next…
  • Lets walk through a planning scenario. Lets use Coca Cola as an example. (Existing text in NOTES.)Use an example company that fits the type established for this presentation.
  • And once the comparisons are made, and you sign the contract, your account can eliminate the painful process of calling venues to say ‘thanks but no thanks’-you can note who won the business right in your account, and at the same time give the other properties your customized decline reason—avoiding another sales call. As a planner you have complete control of the site selection process using our tool, from the initial research to awarding the RFP!
  • These are reasons for SMM, not necessarily reasons for Cvent SMM solution – Tie to previous slide with “why choose Cvent”
  • Cvent Product Presentation

    1. 1. 800+<br />Employees<br />90,000+<br />Satisfied Users<br />300,000+<br />Events/Surveys<br />Strategic Meetings Management<br />Presented by:Ryan McGlynn, Regional Manager Enterprise Sales<br /> | 866-318-4358<br />
    2. 2. About Cvent<br />Largest meetings management software firm in the world<br /><ul><li>800+ full-time employees worldwide
    3. 3. Over 7,500 client and 90,000 users
    4. 4. Most comprehensive database of meeting suppliers – over 150,000
    5. 5. Process over 30 million registrations and responses
    6. 6. Profitable for the last 32 quarters</li></ul>Recent Awards<br />
    7. 7. Our Clients<br /><ul><li>Over 7,500 clients
    8. 8. 30 Million registrations processed
    9. 9. 275,000 events/meetings
    10. 10. 850 Million emails/invitations sent
    11. 11. 50,000 meeting planner users across 35 countries
    12. 12. $2B in fees processed</li></li></ul><li>Our Partners<br /><ul><li>2 of 3 largest site selection companies
    13. 13. 12 of CMI top 25 meeting management companies
    14. 14. 5 of 10 largest corporate travel agencies
    15. 15. The federal government’s FedRooms’ sourcing platform</li></li></ul><li>Cvent Focus <br />Cloud ComputingSaaS platform for the entire meeting and event lifecycle<br />CSN<br />SMM<br />Event<br />
    16. 16. Why do I Need Technology?<br />Risk Mitigation<br /><ul><li>Create an audit trail to monitor compliance and reduce legal, regulatory, financial and operational risks
    17. 17. Comply with Federal and industry-wide regulations; i.e. Sarbanes-Oxley, NASD 3060, TARP, PHRMA,etc
    18. 18. Better emergency preparedness – know where and when meetings and events are occurring and tracking attendee welfare and safety</li></ul>Visibility<br /><ul><li>View all meeting and event activities, types and purposes, expenditures and suppliers
    19. 19. View Spend by vendor, meeting, department, etc.
    20. 20. Measure savings and ROI against established targets</li></ul>Savings<br /><ul><li>Use technology to help you consolidate meetings/group business to leverage and build preferred supplier networks
    21. 21. Enhance your supplier negotiations using standard contracting practices and cancellation/attrition provisions through use of e-RFP tool and Supplier Network
    22. 22. Garner soft dollar savings by reducing time spent on meeting planning and site creation</li></ul>Business Automation<br /><ul><li>Automate daily activities of professional planners to ensure quality among all meetings and events
    23. 23. Use automation to streamline processes, enhance efficiency and maximize productivity
    24. 24. Consistency in organization brand and service to attendees</li></li></ul><li>Strategic Meetings Management<br />
    25. 25. Strategic Meetings Management: PLAN<br />
    26. 26. Meeting Workflow Examples<br />Corporate Services(No approval required)<br />All Other Departments(Approval required: Process contingent on meeting budget)<br />Requester completes and submits MRF<br />Meeting request submitted<br />Request automatically becomes a meeting<br />Request automatically becomes a meeting<br />Confirmation to requestor<br />Confirmation to requestor<br />Denied (requestor notified)<br />Denied (requestor notified)<br />Under $10,000Departmental Approval Required<br />Over $10,000FinanceApproval Required<br />Notification sent to sourcing agent and meeting planner<br />Approved<br />Requester<br />Sourcing agent logs in and completes sourcing process<br />System<br />Approver<br />Sourcing Agent<br />Online registration site launches<br />Planner<br />
    27. 27. Design Detailed Meeting Request Forms <br /><ul><li>Employees submit meeting requests from your intranet
    28. 28. Formatting that supports organization’s branding guidelines
    29. 29. Meeting request gets routed properly based on meeting size or scope
    30. 30. Meeting specs migrate into supplier RFPs and into Attendee Websites</li></li></ul><li>Meetings Calendar<br /><ul><li>Setup internal meetings calendar with private/public views
    31. 31. Restrict access to add meetings to calendar
    32. 32. Create calendar of meetingswith custom filters (location, topic, etc.)
    33. 33. Setup custom calendars for multiple departments with restrictions</li></li></ul><li>Strategic Meetings Management: SOURCE<br />
    34. 34. Sourcing<br /><ul><li>Search 170,000+ venues & service providers worldwide
    35. 35. Find hotels, restaurants, caterers, photographers, audio-visual, etc.
    36. 36. Filter by location, total meeting space and other criteria</li></li></ul><li>Profiles Designed for Meeting Planners<br />Supplier Network profiles include:<br /><ul><li>Capacity information for different floor-plan configurations
    37. 37. Current venue exclusive offers and promotions
    38. 38. Overall hotel meeting and exhibit space
    39. 39. Image galleries highlighting property features</li></li></ul><li>Create RFPs Using a Simple Wizard<br /><ul><li>Several RFP formats to fit your needs – from small lunches to multi-day conferences
    40. 40. Simple step-by-step RFP design process inclusive of industry standard fields
    41. 41. Automatically archive old RFPs
    42. 42. Clone previous RFPs
    43. 43. Pre-populate user and organization data
    44. 44. Create custom questions and requirements
    45. 45. Attach documents in multiple formats, such as Excel, PDF, PPT, Word, etc.</li></li></ul><li>Send Requests for Proposal & Compare Bids<br /><ul><li>Step-by-step RFP design process inclusive of industry standard fields
    46. 46. Submit RFP to multiple suppliers at once
    47. 47. Send RFP straight to National Sales Office (NSO) or Convention & Visitors Bureau (CVB)
    48. 48. Easily compare bids and services side by side to make an informed decision</li></li></ul><li>Compare Bids with One Click<br />View the report in Excel<br /><ul><li>Compare Bids & Award Business</li></li></ul><li>Manage Meeting Budget<br /><ul><li>Create, manage and reconcile meetings budgets
    49. 49. Customize sub-categories and terms to match yourcorporate terms
    50. 50. Track vendor payments and dates
    51. 51. Manage budget items through the various custom iterations – budgeted, negotiated, revisions and actual.
    52. 52. Create your own savings formulas
    53. 53. Access custom reports focused on providing overview of spend and cost avoidance</li></li></ul><li>Strategic Meetings Management: MANAGE<br />
    54. 54. Event Management Solution<br />Budget & ProjectManagement<br />Integrations<br />Sophisticated Email Campaigns<br />Contact Management<br />Web Services API<br />Badges, barcodes& tickets<br />Event Websites<br />Standard & Ad-hoc Reporting<br />Dynamic Online Registration<br />Web Surveys<br />Travel Management<br />Fee Collection<br />
    55. 55. Quickly Build Custom Event Websites<br />Information at Attendees’ fingertips<br /><ul><li>Provide one-click “add to calendar” link
    56. 56. Generate door-to-door directions
    57. 57. Share with social media sites</li></ul>Add key content:<br /><ul><li>Agenda
    58. 58. Dates and times
    59. 59. Travel information
    60. 60. Attendee list
    61. 61. Sponsor information
    62. 62. Speaker bios
    63. 63. Images, video, and flash content
    64. 64. Anything else you choose</li></ul>Allow registrants to modify their own registration<br />Event Management | Registration<br />
    65. 65. Customize Email Campaigns<br />Or Build from Scratch<br />Select a Template<br />Using our built-in HTML editor and image uploader<br />Choose from 175+ HTML templates, or send a plain text email<br />Easily add images<br />Event Management | Registration<br />
    66. 66. Simple Yet Powerful Registration<br />Customize branding, colors and fonts<br />Newmaker, Adam<br /><br /><br />Pre-populate contact information<br />Mr.<br />Executive VP<br />ABC Corp<br />or<br />200 Water Way<br />Ste 503<br />Washington, D.C.<br />Contact Database<br />Ask custom questions<br />Allow registrants to add guests and colleagues<br />Grow your database by 40% annually<br />Viral Marketing: Allow attendees to forward the invitation along to others<br />Event Management | Registration<br />
    67. 67. Manage Hotel & Travel Bookings<br /><ul><li>Manage room block inventory or integrate to
    68. 68. Aggregate hotel/flight requests at time of registration
    69. 69. Automated roommate matching
    70. 70. Provide report access or automatic email alerts to hotel or travel manager/agency</li></li></ul><li>Travel Integration<br />Online Booking Tool Integration(Provides seamless travel booking for meeting attendees)<br />GDS Integration(Allows for PNR retrieval of flights booked)<br />Register Online<br />Any Major GDS Solution<br />Single Sign-on to Cliqbook and GetThere<br />Elect to Book Travel<br /><ul><li>PNRs pulled from GDS to Cvent (scheduled or manual)
    71. 71. PNRs are auto-matched to Cvent meeting registrants
    72. 72. Cvent user has combined view of meeting and travel data (arrival and departure lists)</li></ul>Complete Travel Booking<br />(With Existing OBT Profile)<br />Trip Details Sent via XML<br /> back to<br />Registration & Travel Confirmation Page<br />
    73. 73. Travel and Housing Report<br /><ul><li> Mass upload completed air booking data manually
    74. 74. Use Integration with GDS (Sabre) to automate PNR retrieval and flight booking updates </li></ul>Flight Bookings<br />
    75. 75. Strategic Meetings Management: MEASURE<br />
    76. 76. Real-Time Reports & Event Metrics<br /><ul><li>Over 100 standard reports
    77. 77. Unlimited custom reports
    78. 78. Export Financial Data to:</li></ul>…and more<br /><ul><li>Event Management | Reporting</li></li></ul><li> One-Click Report Generation<br />Registrant List Report<br />Easily email all contacts<br />returned in each report<br />Planners – Reporting & Data Analysis<br />
    79. 79. Spend Management Reports<br /><ul><li>Spend by Category/Subcategory
    80. 80. Spend by Vendor
    81. 81. Spend Quarter over Quarter
    82. 82. Budget and Payments
    83. 83. Spend vs. Savings
    84. 84. Or build customized reports</li></li></ul><li>Build Ad Hoc Reports<br />Step by step interface<br /><ul><li>Choose from hundreds of fields to display as columns in your report
    85. 85. Select grouping and sorting criteria: sub-total by region, division, meeting type, etc.
    86. 86. Set custom filters and run the report</li></li></ul><li>Sourcing and Spend Management Dashboards<br />Sourcing Reports<br /><ul><li> RFP Status Report
    87. 87. Response Details by RFP
    88. 88. Supplier List by RFP
    89. 89. Supplier Response by RFP
    90. 90. Expected Cost per Bid
    91. 91. Budget by RFP</li></ul>Spend Reports<br /><ul><li> Ad Hoc Spend
    92. 92. Spend by Category
    93. 93. Spend by Subcategory
    94. 94.   Budget and Payments
    95. 95. SMM Executive Summary</li></li></ul><li>Parked Reports<br />Send real-time reports to stakeholders<br />Planners – Reporting & Data Analysis<br />
    96. 96. Implementation<br />Consultative Approach to Implementation<br />1<br /><ul><li>Experienced Implementation Team
    97. 97. Lisa Palmeri
    98. 98. AMEX Advisory Services
    99. 99. OnVantage – SMM Consulting Services
    100. 100. Abbott Labs</li></ul>2<br /><ul><li>Detailed Implementation Plans
    101. 101. Milestones prioritized per client objectives
    102. 102. Clearly defined responsibilities and timeline
    103. 103. Progress closely monitored</li></ul>3<br /><ul><li>Professional Execution
    104. 104. Client Toolkit explains key concepts; provides real-life examples
    105. 105. Easy to follow Step-by-step user guides
    106. 106. Customized SMM component training</li></li></ul><li>Service & Support<br />Award Winning Service & Unlimited Support<br />1<br />Unlimited Training and Support<br /><ul><li>Weekly training classes
    107. 107. Unlimited support via phone or email
    108. 108. 90% of calls answered in under 90 seconds
    109. 109. Highest ratio of service personnel to clients in the industry</li></ul>Dedicated Relationship Manager<br /><ul><li>Manage program setup and implementation
    110. 110. Quarterly review of program optimization
    111. 111. Liaison with Cvent technology to improve product to meet client needs
    112. 112. Personalized best practice tips</li></ul>Registration Site Builder Service <br /><ul><li>Option for Cvent to build your meeting attendee site</li></ul>2<br />3<br />
    113. 113. Differentiators<br />Adoption<br /><ul><li> Intuitive and user friendly solutions
    114. 114. Detailed implementation process</li></ul>Support<br /><ul><li> Award winning, unlimited, 24/7 support</li></ul>Financial Stability<br /><ul><li> Profitable every quarter since 2002
    115. 115. 11-12 Senior Executives still with company since inception</li></ul>Committed<br /><ul><li>More than $25M in product development
    116. 116. Healthy roadmap, driven by client needs</li></li></ul><li>Conclusion<br />The SMM Opportunity with Cvent<br /><ul><li>Streamline and consolidate the meetings process
    117. 117. Gain oversight on meeting spend
    118. 118. Source meetings more efficiently
    119. 119. Track data to negotiate lower rates and save
    120. 120. Improve workflow processes and efficiencies
    121. 121. Measure every aspect of the meetings process
    122. 122. Share key data across the organization</li>