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Moline 110428 water contamination sit_man_presentation_ttx_tool


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Moline 110428 water contamination sit_man_presentation_ttx_tool

  1. 1. Water Contamination Scenario Water Contamination Scenario Tabletop Exercise
  2. 2. Tabletop Exercise <ul><li>Welcome and Introductions </li></ul><ul><li>Discuss agenda for the day </li></ul><ul><li>Review administrative details </li></ul><ul><li>Start the exercise </li></ul>Water Contamination Scenario
  3. 3. Welcome and Introductions <ul><li>Name </li></ul><ul><li>Organization </li></ul><ul><li>Emergency Response Experience </li></ul>Water Contamination Scenario
  4. 4. Welcome and Introductions <ul><li>Bob Martin </li></ul><ul><li>Water Services Director </li></ul><ul><li>Alfred Benesch & Company </li></ul><ul><li>Emergency Response Experience </li></ul><ul><ul><li>Former General Manager DuPage Water Commission </li></ul></ul><ul><ul><li>Developed VA and ERP </li></ul></ul><ul><ul><li>Development of SOPs </li></ul></ul>Water Contamination Scenario
  5. 5. Welcome and Introductions <ul><li>Name </li></ul><ul><li>Organization </li></ul><ul><li>Emergency Response Experience </li></ul>Water Contamination Scenario
  6. 6. Agenda <ul><li>Review exercise materials and rules </li></ul><ul><li>Review scenario(s) </li></ul><ul><ul><li>Break </li></ul></ul><ul><li>Facilitated Discussion Period </li></ul><ul><li>Action-Planning Session (“Hot wash”) </li></ul><ul><li>Review and Conclusion </li></ul><ul><li>Closing Comments </li></ul>Water Contamination Scenario
  7. 7. Administrative Details <ul><li>Location of emergency exits </li></ul><ul><li>Location of restrooms </li></ul><ul><li>Cell phone/pager management </li></ul><ul><li>Logging your time to fulfill training requirements </li></ul><ul><li>Sign-in sheet and participant form </li></ul>Water Contamination Scenario
  8. 8. Exercise Benefits: <ul><li>Increase readiness in the event of an actual emergency </li></ul><ul><li>Provide a means to assess effectiveness of response plans and response capabilities </li></ul><ul><li>Serve as a training tool for response personnel and their involvement with other response agencies </li></ul><ul><li>Provide an opportunity to practice skills and improve individual performance in a non-threatening environment </li></ul>Water Contamination Scenario
  9. 9. Exercise Benefits: (cont.) <ul><li>Require participants to network with each other and pre-plan decisions on how to use resources </li></ul><ul><li>Identify planning conflicts or gaps </li></ul><ul><li>Identify resource needs and opportunities for sharing of resources </li></ul><ul><li>Clarify internal and external roles and responsibilities </li></ul>Water Contamination Scenario
  10. 10. Exercise Objectives: <ul><li>At the conclusion of this exercise, participants should be able to do the following: </li></ul><ul><li>Define or refine participants’ roles and responsibilities in regards to managing the consequences of a water contamination incident, which should be reflected in their plans, policies, and procedures and other preparedness elements currently in place or under development </li></ul><ul><li>Build relationships between utilities and stakeholders </li></ul><ul><li>Determine neighboring utility water infrastructure capabilities and needs </li></ul>Water Contamination Scenario
  11. 11. Exercise Objectives: (cont.) <ul><li>Identify water infrastructure coordination requirements of state agencies coordinating under the appropriate Emergency Support Functions </li></ul><ul><li>Identify other needed enhancements related to training and exercises and other preparedness elements currently in place or under development. </li></ul><ul><li>This session will not be a success unless you as a participant go back to your office and follow through . </li></ul>Water Contamination Scenario
  12. 12. Roles and Responsibilities: <ul><li>Players respond to the situation presented based on expert knowledge of response procedures, current plans and procedures, and insights derived from training and experience </li></ul><ul><li>Facilitators lead the exercise by presenting the scenario narrative and facilitating the discussion period and “hot wash” (Action-Planning Session or review session) </li></ul><ul><li>Evaluators monitor the exercise, track accomplishments according to objectives, and may ask questions </li></ul><ul><li>Observers observe the exercise but do not participate in the facilitated discussion period </li></ul>Water Contamination Scenario
  13. 13. Exercise Rules: <ul><li>There is no single solution </li></ul><ul><li>Varying viewpoints, even disagreements are expected </li></ul><ul><li>Dialogue encouraged within a safe, open, stress-free environment </li></ul><ul><li>Respond based on your knowledge </li></ul><ul><li>Your organization’s positions or policies do not limit you </li></ul><ul><li>Make your best decision based on the circumstances presented </li></ul>Water Contamination Scenario
  14. 14. Exercise Rules: (cont.) <ul><li>Assume cooperation and support from other responders and agencies </li></ul><ul><li>Basis for discussion consists of scenario narratives, your experience, your understanding, and your intuition </li></ul><ul><li>All information required to drive discussion during the tabletop exercise is contained in exercise material </li></ul><ul><li>Treat every scenario as if it will affect your area - don’t “fight” the scenario </li></ul>Water Contamination Scenario
  15. 15. Action-Planning Session: <ul><li>Following the facilitated discussion period, the facilitator will lead an Action-Planning Session, also known as a “hot wash” </li></ul><ul><li>Participants are encouraged to identify, discuss, and prioritize next steps, actions, tasks, and other follow-up activities </li></ul><ul><li>Identify additional collaborators if needed </li></ul><ul><li>Schedule a follow-up meeting </li></ul>Water Contamination Scenario
  16. 16. Water Contamination Scenario Water Contamination Scenario
  17. 17. Water Contamination Scenario <ul><li>The local news reports a generalized increase in stomach flu for the community. </li></ul><ul><li>Due to several recent intrusions and intentional contamination incidents on drinking water utilities around the region, the drinking water utility staff is concerned. </li></ul><ul><li>The drinking water utility decides to increase sampling, but during morning briefings, finds that a large percentage of the utility staff are out sick or are at home taking care of sick family members. </li></ul>Water Contamination Scenario
  18. 18. Water Contamination Scenario (cont.) <ul><li>The city manager calls in the afternoon stating that there are rumors that the drinking water is the source of the outbreak of illness and that news reports have started to mention drinking water in association with the outbreak. </li></ul><ul><li>A local hospital calls later in the afternoon and states that laboratory tests are completed and that positive Cryptosporidium results had been reported in clinical samples from sick patients. </li></ul><ul><li>The drinking water utility decides to take samples from the water distribution system to send to a laboratory for analysis. </li></ul>Water Contamination Scenario
  19. 19. Water Contamination Scenario (cont.) <ul><li>The local emergency management office has called an emergency meeting including participation from public health agencies, along with community drinking water and wastewater utilities. </li></ul><ul><li>An environmental group is asking whether the wastewater plants will be affected by Cryptosporidium and if the treatment plants will be able to remove or kill it before the water is discharged to the environment. </li></ul><ul><li>Other local drinking water utilities that receive water from the potentially affected utility are calling to see if the source of the contamination has been determined. </li></ul><ul><li>Other drinking water utilities downstream of the affected utility are calling to determine whether downstream utilities may also be at risk. </li></ul>Water Contamination Scenario
  20. 20. Water Contamination Scenario Facilitated Discussion Period Discuss the questions found in your Situation Manual as a group
  21. 21. Facilitated Discussion Period <ul><li>Notification and Activation Process </li></ul><ul><li>How will the utility be notified of this event? </li></ul><ul><li>How will you maintain situational awareness? </li></ul><ul><li>How will you activate your emergency response plan? </li></ul><ul><li>What does the ERP activate? </li></ul>Water Contamination Scenario
  22. 22. Facilitated Discussion Period <ul><li>Mobilization and Operations </li></ul><ul><li>What procedures have been developed to assess the situation and take initial action to support the response? </li></ul>Water Contamination Scenario
  23. 23. Facilitated Discussion Period <ul><li>Coordination </li></ul><ul><li>Who will the utility coordinate with concerning response and remediation? </li></ul><ul><li>What are the expectations for their support? </li></ul><ul><li>What specific coordination procedures have been developed to ensure successful coordination? </li></ul>Water Contamination Scenario
  24. 24. Facilitated Discussion Period <ul><li>Coordination </li></ul><ul><li>Where can processes and procedures for coordinating laboratory analytical support for water contamination incidents be found? </li></ul><ul><li>What EPA laboratory network member laboratories may be available to provide analytical support and how can these laboratories be identified? </li></ul>Water Contamination Scenario
  25. 25. Facilitated Discussion Period <ul><li>Logistics </li></ul><ul><li>What procedures have been developed to address logistical support (e.g., food, shelter, and equipment for responders) during this event? </li></ul><ul><li>What procedures and/or provisions are in place to support personnel with special needs (e.g., lost or damaged personal property, injured or killed family/friends, psychologically impacted by the devastation) due to the incident? </li></ul>Water Contamination Scenario
  26. 26. Facilitated Discussion Period <ul><li>Communications </li></ul><ul><li>How will communications be handled, including to internal staff, to the public, and to officials? </li></ul><ul><li>Who is responsible for internal, public, and other communication activities during this incident? </li></ul><ul><li>What procedures have been previously developed for use during this type of emergency? How would internal communication procedures change if normal communication links are disrupted? </li></ul>Water Contamination Scenario
  27. 27. Facilitated Discussion Period <ul><li>Communications </li></ul><ul><li>How do you determine if an advisory or public notification (such boil water or do not use) needs to be issued for this incident? How would this occur without power and if normal communication media such as TV and radio outlets are unavailable? What alternative resources could be available to issue an advisory? </li></ul>Water Contamination Scenario
  28. 28. Facilitated Discussion Period <ul><li>Finance and Administration </li></ul><ul><li>What procedures have been developed to address incident-related expenses? </li></ul><ul><li>How are financial and other incident records maintained? </li></ul>Water Contamination Scenario
  29. 29. Facilitated Discussion Period <ul><li>Demobilization </li></ul><ul><li>What procedures are in place to determine if the demands from the event have lessened to the point that the utility no longer needs support? </li></ul><ul><li>What activities are described during demobilization? </li></ul>Water Contamination Scenario
  30. 30. Facilitated Discussion Period <ul><li>Recovery </li></ul><ul><li>When does response end and recovery begin? </li></ul><ul><li>What facilities and/or activities are most critical and require immediate attention at the conclusion of response activities? </li></ul><ul><li>What tools are available to assist in identification of contaminants, water treatment methods, and infrastructure decontamination? </li></ul><ul><li>What procedures are in place to expedite the recovery process and return to normal business operations? </li></ul>Water Contamination Scenario
  31. 31. Facilitated Discussion Period <ul><li>Emergency Response Plans </li></ul><ul><li>Does the utility’s ERP address this situation? </li></ul><ul><li>If a severe contamination event has been discovered at the utility, what initial steps would the utility take? </li></ul><ul><li>What steps should be taken immediately to minimize additional supply contamination? </li></ul>Water Contamination Scenario
  32. 32. Facilitated Discussion Period <ul><li>Utility Preparedness </li></ul><ul><li>Are there any known vulnerabilities in the water treatment or supply system? </li></ul><ul><li>Has the source of contamination been identified and can it be isolated? </li></ul>Water Contamination Scenario
  33. 33. Facilitated Discussion Period <ul><li>Laboratory Support </li></ul><ul><li>What laboratory support will be needed and how will this be coordinated? </li></ul><ul><li>Where will I identify analytical methods to detect contaminants? [WCIT, SAM] </li></ul>Water Contamination Scenario
  34. 34. Facilitated Discussion Period <ul><li>Business Continuity </li></ul><ul><li>How will the utility address its continuity of operations and the reduced number of personnel? </li></ul><ul><li>What actions should your utility take to ensure that additional personnel are not exposed (e.g., personal protective equipment (PPE) during routine operations)? </li></ul>Water Contamination Scenario
  35. 35. Facilitated Discussion Period <ul><li>Local and State Coordination </li></ul><ul><li>What local and state organizations would be helpful in response to this type of situation and how will their support be coordinated? </li></ul><ul><li>Who will your utility coordinate with concerning response and remediation? </li></ul>Water Contamination Scenario
  36. 36. Facilitated Discussion Period <ul><li>Federal Coordination </li></ul><ul><li>If the conditions in this scenario were to escalate and federal assistance was needed, what are the expectations for support and which agency would be contacted? Who will coordinate this effort at the utility? </li></ul>Water Contamination Scenario
  37. 37. Facilitated Discussion Period <ul><li>Mutual Aid and Assistance </li></ul><ul><li>What mutual aid and assistance from other utilities will be useful in this situation? </li></ul><ul><li>If your utility does not have enough personnel during the incident, what other options are available and have arrangements been made in advance? </li></ul>Water Contamination Scenario
  38. 38. Facilitated Discussion Period <ul><li>Law Enforcement </li></ul><ul><li>What inspection or surveillance programs are in place to detect any physical security breaches in utility appurtenances, such as water storage facilities and the distribution system? Does the utility have a “neighborhood watch” or “water watchers” program in place within the served community? </li></ul>Water Contamination Scenario
  39. 39. Water Contamination Scenario Action-Planning Session Post-Exercise “Hot Wash”
  40. 40. Action-Planning Session: <ul><li>During this “hot wash” or review, we will: </li></ul><ul><li>Answer the Action-Planning questions found in your Situation Manual </li></ul><ul><li>In the Action-Planning Matrix, identify issues and actions/tasks/follow-up </li></ul><ul><li>Using the Action-Planning Guide, assign responsibilities, resources, and timelines for each action/task/follow-up </li></ul>Water Contamination Scenario
  41. 41. Water Contamination Scenario Review and Conclusion
  42. 42. Water Contamination Scenario Review <ul><li>Verify exercise objectives were met: </li></ul><ul><li>Define how participants work together during a significant water sector incident </li></ul><ul><li>Establish relationships </li></ul><ul><li>Determine capabilities and needs </li></ul><ul><li>Identify strengths and areas of improvement </li></ul><ul><li>Identify recommendations for enhancements to training, exercises, and other preparedness elements </li></ul>
  43. 43. Conclusion <ul><li>Please turn in your notes from the Action-Planning Session, your participant evaluation form, and any additional comments you wish to share </li></ul><ul><li>This information will be used to develop an After Action Report and Improvement Plan </li></ul>Water Contamination Scenario
  44. 44. Water Contamination Scenario Closing Remarks Thanks for participating