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Building and Deploying a Global Intranet with Liferay


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As we all know, Enterprise 2.0 is no longer a hype but a necessity in a new era where more organizations are starting to have a global presence. It has become crucial for global enterprises to provide their employees with an effective means of collaboration, communication and socialization to not just increase productivity, but also strengthen employee loyalty.

This presentation will discuss how Liferay Portal facilitates the architecture of global intranets that meets common challenges, along with practical examples of how it can be used to achieve the results expected from an Enterprise 2.0 intranet.

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Building and Deploying a Global Intranet with Liferay

  1. 1. Building and Deploying a Global Intranet with Liferay June 23th 2011Rivet Logic Corporation Presented By1800 Alexander Bell Drive Shagul KhajaSuite 400 Software ArchitectReston, VA 20191 Rivet Logic CorporationPh: 703.955.3480 Fax: 703.234.7711 ARTISANS OF OPEN SOURCE
  2. 2. Rivet Logic Overview•  Award-winning professional services firm focused on enabling: •  Collaboration and Community Platforms •  Enterprise Content Management •  Web Content Management and Portals•  Using Leading Open Source Software•  Company Facts •  Headquartered in Reston, VA •  Regional Offices in Boston, New York City, Los Angeles •  Near-shore Development Center in Costa Rica ARTISANS OF OPEN SOURCE
  3. 3. Rivet Logic and Liferay•  Platinum Partner•  Conduct Public Training on East Coast USA•  Contributor (various means)•  Host of first ever East Coast User Conference in 2009•  25+ Liferay implementations ARTISANS OF OPEN SOURCE
  4. 4. Enterprise 2.0•  Is it still a hype? Your employees are here.•  Needs a balance Yes. In social networks.•  Micro-blogging •  Great for quick updates ARTISANS OF OPEN SOURCE
  5. 5. Intranet vs. Public Site How does your Come. Take a look at it. intranet compare to the public site? ARTISANS OF OPEN SOURCE
  6. 6. ROI vs. Value ROI on Coffee? Yes. There is a balance.•  Reduced help desk calls•  Easy to Collaborate•  Easy content management•  Increased employee loyalty•  Executives can communicate easily with employees ARTISANS OF OPEN SOURCE
  7. 7. Challenges: Global Intranet•  Language difference •  Language variations •  Same words have different meanings ARTISANS OF OPEN SOURCE
  8. 8. Cultural Differences Nice to meet Good afternoon! you! 8 ARTISANS OF OPEN SOURCE
  9. 9. Liferay to the Rescue•  Themes and color scheme•  Blue, pink, yellow and green do not have the same meanings.•  Identify the color that goes well with your region ARTISANS OF OPEN SOURCE
  10. 10. Liferay to the Rescue•  Allows authoring content Who does the in multiple languages translation?•  Everything is localizable ARTISANS OF OPEN SOURCE
  11. 11. Information Architecture•  Surfable vs Searchable•  Channel the information ARTISANS OF OPEN SOURCE
  12. 12. Liferay to Search and Rescue•  Solr power for search•  Provides search framework •  Hook in various enterprise search engines •  Override Indexer if needed •  Provide Indexer for custom assets ARTISANS OF OPEN SOURCE
  13. 13. Channel Information•  Organize global contents using categories and tags •  Categorize based on region, country etc.•  Aggregate Contents using •  Asset Publisher You don’t see the •  Custom WCM applications document if you don’t•  Permission based sharing have permission. No more errors like this. ARTISANS OF OPEN SOURCE
  14. 14. Is this the same document? Is this the same moon?•  Single source of truth•  You know where to look•  Single document, content, etc. •  Supports versioning•  Email is not a document repository ARTISANS OF OPEN SOURCE
  15. 15. Sharing vs Separation•  Challenge •  Ability to manage content •  Ability to share •  Ability to secure •  Global compliance•  Liferay to the rescue again •  Single tool to share and secure •  Security through Communities •  Communities are isolated •  Use teams within communities •  Openness through Global scope ARTISANS OF OPEN SOURCE
  16. 16. How do I Find People?•  HR and Legal security and privacy constraints•  The directory needs to be global•  Find people easily•  Custom Fields to the rescue •  Map attributes from other systems •  Can be selectively indexed •  Apply field level permissions •  Roadmap for more features ARTISANS OF OPEN SOURCE
  17. 17. Governance•  Challenge •  Legal ramifications •  Provide control without sacrificing collaboration•  Moderation through workflow•  Regional vs Global content management •  Liferay roles and permissions•  May affect user adoption ARTISANS OF OPEN SOURCE
  18. 18. Intranet Adoption•  Information Architecture is key •  Navigation•  User training•  Consider user base expertise•  Reward people•  Advanced mobile support coming soon•  Analytics to monitor user behavior•  Provide/enhance the tools that people need•  Beware of too much policing“I still don’t Twitter, or tweet, or whatever it’s called. I keep thinking that I’ll get around to it, butthis old dog just never finds energy to learn a new trick” , Andy Moore, Editorial Director ofKMWorld – June 2011 ARTISANS OF OPEN SOURCE
  19. 19. Liferay is anEnterprise Grade Platform ARTISANS OF OPEN SOURCE
  20. 20. Liferay is Flexible Wow! I can do a lot with bricks.•  It’s all frameworks•  Asset framework•  Auditing framework•  SSO framework•  Search framework•  Workflow framework•  Permission framework•  Everything built with support for integration ARTISANS OF OPEN SOURCE
  21. 21. Liferay Fits In Can I rely on this stack?•  Built on best of breed open source technologies•  Supports all major enterprise application servers•  Database agnostic•  Enterprise grade support ARTISANS OF OPEN SOURCE
  22. 22. Liferay is Scalable•  Global companies It looks like our other •  Large user base integration systems can’t scale. •  Can grow rapidly through acquisition•  HA/Fault Tolerance•  Backup/DR•  Validate scalability of external integration points ARTISANS OF OPEN SOURCE
  24. 24. Thank You! More Information • • • • • ARTISANS OF OPEN SOURCE •