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Riverbed SteelCentral AppResponse 9.0 NetProfiler and NetShark 10.6

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Riverbed SteelCentral AppResponse 9.0 NetProfiler and NetShark 10.6

  1. 1. Simplifying Web Application Monitoring Riverbed® SteelCentral™ AppResponse 9.0, NetProfiler and NetShark 10.6 May 20, 2014 Copyright Riverbed Technology 1
  2. 2. Riverbed Confidential Age of the Customer ● Empowered buyers – Knowledgeable, hyper connected, exacting – 40% of US adults always addressable – Use 3+ connected devices – Access Internet multiple times per day, from multiple locations and on the go ● Employees, partners and suppliers also have heightened expectations – 64% of employees care about BYOD ● Staying competitive requires – Deep customer knowledge – Optimizing the customer experience Copyright Riverbed Technology 2 Forrester, March 2014
  3. 3. Riverbed Confidential ● Shift from device- or link-centric monitoring toward end-user experience monitoring – How, when, what and why customers and employees are using applications and devices – Focus on the holistic or end-to-end experience ● NPM not just for Network Ops anymore! – Broaden the audience: app support and business owners Outside-In Monitoring Copyright Riverbed Technology 3
  4. 4. Riverbed Confidential Web Apps & EUE Key Use Cases Copyright Riverbed Technology 4
  5. 5. Riverbed Confidential What’s New in NPM? AppResponse 9.0 and NetProfiler 10.6 Copyright Riverbed Technology 5 SIMPLIFIED WEB ANALYSIS • Geographic heat maps • Custom Web app analysis • Web analysis by business groups • AppResponse Web console • AppResponse Quick Views • NetProfiler templates • NetProfiler integration with SteelCentral Dashboard EASY INFORMATION SHARING IPv6 SUPPORT • IPv6 support • Faster TCP analysis
  6. 6. Riverbed Confidential Simplifying Web Analysis Copyright Riverbed Technology 6 Business Group Geographic Heat Map Business-Specific Web Page Analysis ● Geographic display of end-user experience for Web applications and page views ● Focus triage efforts on most critically affected users ● Customize web page monitoring ● Flexibly map web pages to apps − Group page views − Separate pages that are monitored together − Monitor non-standard file types ● Organize app users into groups − By location or department − Understand the group experience for a web app
  7. 7. Riverbed Confidential Geographic Heat Map Copyright Riverbed Technology 7
  8. 8. Riverbed Confidential IPv6 Support ● Three reasons for supporting IPv6 – Running out of private address space – Doing business in Asia or South America – Government mandate ● IPv6 packet acquisition and TCP analysis – AppResponse appliance is manageable as an IPv6 end station – Natively support acquiring, storing and indexing IPv6 packets – Support TCP response time analysis for IPv6 TCP connections Copyright Riverbed Technology 8 Response Time Composition Chart
  9. 9. Riverbed Confidential IPv6 Addresses in Drilldowns
  10. 10. Riverbed Confidential TCP Performance Boost ● ASA Boost Mode provides significant performance increase for TCP analysis without hardware upgrade – Analysis pipeline runs multiple threads in parallel – Throughput increased by 50% - 100% – Supported on 10G appliances (ARX 5000, 5100, 6000 models) ● Works in conjunction with all AppResponse modules – WTA, AppSQL, Shark, CX-Tracer, VoIP, UCMM
  11. 11. Riverbed Confidential Customers Want Unified Dashboards Copyright Riverbed Technology 11 97%
  12. 12. Riverbed Confidential Case Study Copyright Riverbed Technology 12 “Our group has set up a number of dashboards for various app teams and for the NOC. There is great value to the visual images on a dashboard. When someone sees a red light or a sharp spike, they realize immediately there’s an issue. They don’t have to know what’s wrong, but they realize the severity and know to call someone.”
  13. 13. Riverbed Confidential RPM Dashboards Copyright Riverbed Technology 13 BrowserMetrix AppInternals AppResponse ● Pulls data from multiple sources – NetProfiler now integrated ● Standardize on web-based UIs – Increase adoption by more and different users – Improve information sharing & collaboration – Identify trends and issues faster New NetProfiler integration provides Top Talker and Top Interface information
  14. 14. Riverbed Confidential Seamless Drill Down into NetProfiler Copyright Riverbed Technology 14
  15. 15. Riverbed Confidential AppResponse Web Console SLA Dashboards report violations Quick ViewsCustom Views Role-based access controls
  16. 16. Riverbed Confidential AppResponse Quick Views & Profiler Templates ● High-level “out-of-the-box” overviews of commonly used data and workflows ● Easy to create and share – “One click” creation – Role-based access controls ● Fast drill down into data of interest AppResponse Quick Views NetProfiler Dashboard Templates