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Detect and Fix Performance Problems Faster

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Customers and employees complaining about poor network performance or application delays? Want to put an end to the whining? Learn how combining visibility with WAN optimization delivers optimal performance for customers and employees regardless of location by watching this webinar from Riverbed. http://rvbd.ly/1OVbaQw

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Detect and Fix Performance Problems Faster

  1. 1. Today’s Speakers Andre Kindness Principal Analyst Forrester Research Gillian Power CIO Lathrop & Gage LLP Hansang Bae CTO Riverbed Technology
  2. 2. Detect & Fix Performance Problems Fast Speed and customer experience are the top design parameters Andre Kindness Principal Analyst
  3. 3. Branch is where the work gets done, and it is 1000X more complex than DataCenters Hospital
  4. 4. The WAN interweaves back-end systems with front-end systems of engagement Source: Forrester Research
  5. 5. © 2013 Forrester Research, Inc. Reproduction Prohibited 5 Finally, information and visibility are business imperatives
  6. 6. Where do we waste time, energy and resources? MTTI MTTK MTTF MTTV MTTR Mean Time To Repair Mean time to identify Mean time to know Mean time to fix Mean time to validate
  7. 7. © 2015 Lathrop & Gage LLP 7   Network  Visibility  -­‐  Realized   Gillian  M.  Power,  CIO  
  8. 8. © 2015 Lathrop & Gage LLP 8   About  Lathrop  &  Gage  LLP   §  Full-­‐Service  Law  Firm   §  320  lawyers;  10  offices  in  the  US;  naGonally-­‐recognized  client  service   §  ConGnually  operaGng  for  more  than  140  years   §  IT  Environment   §  10  offices  and  datacenter  private  cloud  connected  with  10GB  DWDM  circuits;  dual  MPLS  and   internet  connecGons   §  CriGcal  ApplicaGons   §  All  applicaGons  are  centralized  to  private  cloud  with  some  public  cloud  applicaGons   §  Long  tail  of  criGcal  applicaGons  e.g.   §  iManage,  Exchange,  Office,  SharePoint,  Thomson  Reuters  Elite   §  PracGce  specific  applicaGons   §  Cisco  UC  Manager  VoIP  and  video  conferencing  
  9. 9. © 2015 Lathrop & Gage LLP 9   Challenges:  The  CIO’s  PerspecBve   §  High-­‐touch,  high-­‐demand  customers   §  High  availability  of  centralized  infrastructure   §  Right-­‐sizing  WAN  links   §  Ge]ng  quick,  qualitaGve  understanding  of  “what’s  going  on”   §  Avoid  “chasing  network  phantoms”  and  losing  expensive  FTE’s  for  days  of   troubleshooGng  –  reduce  MTTR  
  10. 10. © 2015 Lathrop & Gage LLP 10   Riverbed  Improves  SLAs,  Confidence   §  SteelHead  with  QoS  and  Path  SelecGon   §  Changed  acGve-­‐passive  network  configuraGon  to  an  acGve-­‐acGve  one   §  Reduced  failover  Gme  to  5  seconds  (from  90)   §  200%  to  300%  increase  in  network  capacity     §  Enhanced  performance  on  bandwidth-­‐intensive  apps   §  SteelCentral  performance  management   §  Real-­‐Gme  and  historical  visibility  excises  “network  phantoms”  and  shortens  MTTR     §  Enables  long-­‐range  capacity  planning  
  11. 11. © 2015 Lathrop & Gage LLP 11   Summary   §  Riverbed  investment  has  allowed  us  to  gain  mastery  in  running  our  own  private   cloud   §  Planning  for  increased  cloud  uGlizaGon  in  future   §  Impossible  to  consider  using  more  cloud  and  foregoing  the  elegance  and  luxury  of   Riverbed-­‐enabled  telemetry  
  12. 12. © 2015 Riverbed Technology. All rights reserved. 12 Detect & Fix in a Hybrid World (as if troubleshooting isn’t hard enough!)
  13. 13. © 2015 Riverbed Technology. All rights reserved. 13 The Enterprise IT footprint as we know it… Internet Data Center Branch MPLS Branch Branch 2014
  14. 14. © 2015 Riverbed Technology. All rights reserved. 14 Internet is evolving as the opportunity to consolidate increases… Internet Data Center MPLS SaaS Commoditized application workloads are migrated to the cloud Branch Branch Branch Cloud Branch storage is consolidated to the private datacenter Lower cost broadband facilities Direct-To-Internet Branch 2015
  15. 15. © 2015 Riverbed Technology. All rights reserved. 15 The Enterprise is adopting SD-WAN (hybrid networking) Internet SaaS IaaS Cloud Data Center MPLS SD-XYZ emerges… Branch Branch Branch SD-WAN emerges as the flexible WAN design of choice Internet Some custom workloads are migrated to the Cloud Branch network functions are offloaded to the cloud … and starts to extend into the branch 2016
  16. 16. © 2015 Riverbed Technology. All rights reserved. 16 The branch needs to support 3 core types of workloads MPLS Internet Data Center Branch Branch Branch Internet SaaS IaaS Cloud
  17. 17. © 2015 Riverbed Technology. All rights reserved. 17 Enable hybrid cloud and SD-WAN workloads Internet SaaS IaaS Cloud Data Center MPLS Branch Branch Branch Internet 2016+
  18. 18. © 2015 Riverbed Technology. All rights reserved. 18 Riverbed Application Performance Platform™ Platform for the Hybrid Enterprise/SD-WAN Broad, diverse ecosystem of partners deliver a range of implementation, integration, and value-added services SteelScript™ SteelFusion™SteelHead™ SteelCentral™ PROFESSIONAL SERVICES
  19. 19. © 2015 Riverbed Technology. All rights reserved. 19 To learn more on how to Detect and Fix performance problems fast, watch the webcast replay: http://rvbd.ly/1OVbaQw

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