FM Function in TMN-FCAPS Model
Fault Configuration Accounting Performance Security
Management Management Management Management Management
Alarm Handling Auto discovery Service usage Prevention
Alarm filtering Provisioning Billing Authentication
Performance System access
Alarm Correlation Backup & restore Audit
Alarm Forwarding Service activation Fraud reporting Detection
Alarm Generation Remote Containment
& Thresholding configuration recovery
Asset & inventory
Alarm Reporting & Change
Analysis Management TMN-FCAPS model
The Process Flow
7/18/2011 VAS NSS
& Datacom BSS
Telco Network 6
• Connect & Collect
events/alarms from the
Generate various network
• Collect source data for
• Suppress un-necessary
• Manage the retention of
Telco Network 7
• Events/alarms filtering.
Information • Enrichment process.
Process • Generate derivative
Telco Network 8
• Events/alarms reporting.
Generate • Events/alarms analysis.
Information • Maintain the
events/alarms cycle by
integrating with Service
Process Management system.
• Integrate with other OSS
system to generate other
• information forwarding.
Telco Network 9
Only Collect & Process the Alarms are not Enough,
Complete it with INTEGRATION to Other OSS/BSS Systems.
Service Quality Management
Knowledge Trouble Ticketing
Fault M anagement Management
Telco Network Elements 18
10. The engineer insert the
way how he solve the
Knowledge problem in the KMS
9. TTM log the 8. Notify the Engineer that the ticket
4. Assign the ticket to the is closed.
problem related Engineer
3. Open a trouble 7. FM system send information to TT 5. The Engineer solve
ticket the related problem
Management to close the ticket.
in the network
elements by using the
FM System root cause
(2. collect, and correlate the alarms, information from the
find the root causes of the problems)
1. Alarms that indicate a 6. Problem solved, the NE send clearance
problem. alarm to the FM system.
Telco Network Elements 20