Personal Information
Organization / Workplace
Cameroon Cameroon
Occupation
Customer Experience Program Manager
Industry
Telecom / Mobile
About
Value creation through business transformation in the areas of digitalization, customer experience is what drive my everyday actions
From IT & Telecommunications Engineering to Project/Program management and Business analysis, I have gained a solid experience in :
- Planning and implementing a customer experience transformation strategy through multiple channels
- Managing marketing project porfolio to optimize route to market and customer satisfaction by improving cross-functional project execution in the company.
My life as a project manager consisted of delivering a broad list of major projects including some Orange Money releases, USSD and Prepaid Billing, TopUp platforms, along wit...
- Presentations
- Documents
- Infographics
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
Habit Summit
•
8 years ago
Le chef de projet et le business analyste
Marc Bonnemains
•
14 years ago
11 Things Healthy People Do Every Morning
Eason Chan
•
8 years ago
L'apport de l'analyse d'entreprise dans les projets
Marc Bonnemains
•
10 years ago
Que Penser Du Net Promoter Score
FBC Software - Grimmersoft - Conversoft
•
14 years ago