Purpose of Communication The Purpose of communication is to get a definiteresponse and an immediate response. Any interference in the conveyance of messagefrom sender to receiver leads to a BARRIERIn COMMUNCATION.
Types of Barriers OrganizationalBarriers Intrapersonal Barriers Semantic Barriers Cultural Barriers
1. Organizational Barriers Any interference created due toany EXTERNAL agenciescan be considered asOrganizational barriers. It may be technical malfunction,noise or defects in the systemof Organization
Technical Malfunction Defects in the device is purelyexternal, and usually not withinthe control of individual engagedin communication. A partial failure of mechanicalequipment is more dangerousthen complete failure, as itconveys incomplete or distortedmessage, which might cause thewrong action such adversitiesare known as ‘TechnicalMalfunction/Barriers’.
Noise Even in face to face communicationwithout a microphone, the air maybe disturbed by noise in theEnvironment. Noises such as traffic, constructionwork or human sounds there ischances of distortion of message. Organizations which can afford thesound proof rooms can overcomethis barrier. In factory, the word Communicationis to be kept minimum because ofthe noise of machines.
Defects in System Within the organization, ordersand information are passingthrough too many levels ofAuthority. There is also distortion, as it isedited, interpreted and explainedbefore being passed on toAuthority. Circulars, notices are not readedcarefully
2. Intrapersonal Barrier The communication occurs within the individual’sbrain in a form of internal dialogue can beconsidered as intrapersonal communication. So, any interference created in an individual’smind is called as intrapersonal barriers. i.e when you feel hot your mind will respond“turn on the cooler”. Types of Intrapersonal barriers:
Self centered Attitude We want to see and heareverything in the light of ouropinions, ideas and views. We usually accept what agreeswith our views, and rejects orforget what goes against ouropinions. The attitudes may come fromreligion, nationality, ideas ofcommunity to which onebelong, place of living or familyideas.
Group Identification Our values and opinions areinfluenced by the group to whichwe belong, we belong to so manygroup. i.e family, city, Nationality, locality,club etc. An idea which goes against theinterests of the group may beintellectually understood but maybe emotionally rejected.
Snap Reaction A listener or reader may quickly orprematurely respond to the messagebecause he/she is not tempered,such reactions are called as “Snapreactions”. These might cause because thelistener or reader is not eitherunderstood or cannot convey themessage in correct cause.
Status Block A “BOSS” usually does not accept anycommunication from any subordinates. People in senior position often developthe feeling that they know everythingabout business. This barrier seems to be connectedwith the feeling of “SUPERIORITYCOMPLEX” which itself is one kin ofbarrier.
Closed Mind Limited intellectual background,limited reading and narrow interestscause a person’s mind to be narrow. This limits his understanding ofhuman nature and makes himincapable of receivingcommunication with sympathy.
Wrong Assumptions Many barriers originates from wrongassumptions, it is because the senderor receiver does not have adequateknowledge about each other’sbackground or certain false notion. A skilled communicator keeps theseissues in mind to prevent them frombecoming barrier.
Poor Communication Skill Lack of skill in writing and speakingobviously prevents the sender fromencoding his ideas properly so asto get across to his audience. Apart from these poor linguisticcapability also leads to a barrier incommunication. Both these skills can be developedby practice an training.
State Of Health Physical condition can affect one’sefficiency both sender and receiver. It is a common experience that aperson in pain or fever is notinterested in communication ,buteven when there is no pain or fever,if the state of health is poor,communicating ability is reduced asmind is not that alert.
Information Overload Information overload occurswhen you try to absorb toomuch information over ashort period of time. If you try to studycontinuously for hourswithout a break, or introducetoo many new concepts toyour learning in one period oftime, your mind will becomeconfused and this can lead toa break down incommunication.
3. Semantic Barrier Language is the most important tools ofcommunication. But, when interpreted in different mannerbecomes barrier of communication. First of all, words have multiple meanings,depends on listener to interpret it in samemeaning sender wants to convey. Apart from these tricky phrases are complexto interpret for an Individual. These needs technical terms to describeprocess.
For example, a reference to random housedictionary the word “stall” has more than 25meanings including technical meanings usedfor specialized activites. Phrases such as “a red carpet and a bluecarpet” means two carpets, while a red andblue carpet leads to one carpet of two colors. That’s why it is said that “MEANINGS ARE INPEOPLE AND NOT IN WORDS”.
4. Cultural Barriers Any language is the expressionof thoughts, feelings andexperience in terms of culturalenvironment. The same language when usedin different cultures, takes adifferent colors and conveys indifferent manner. Sometimes, we modify ourlanguage according to personto whom we are speaking.
There is a difference in theuse of language accordingto person whom you arespeaking . There are formal talks,informal talks etc. Language influences thebehavior of a group and anindividual due to his/herculture.