TEAM BUILDING WORKSHOPTEAM BUILDING WORKSHOP
ORGANIZED BYORGANIZED BY
SURKHET CHAMBER OFSURKHET CHAMBER OF
COMMERCE & INDUSTRIESCOMMERCE & INDUSTRIES
FACILITATED BYFACILITATED BY
C P RIJAL, PHD IN LEADERSHIPC P RIJAL, PHD IN LEADERSHIP
SUPPORTED BYSUPPORTED BY
29-30 JUNE, 201329-30 JUNE, 2013
Trust and empowerment go side-by-sideTrust and empowerment go side-by-side
We representWe represent
different businessdifferent business
institutions includinginstitutions including
trading and services.trading and services.
We are a sociallyWe are a socially
mandated body to actmandated body to act
with enthusiasm,with enthusiasm,
commitment andcommitment and
provide direction toprovide direction to
the businessthe business
community in andcommunity in and
Surkhet district.Surkhet district.
If not I, so what?If not I, so what?
We are an electedWe are an elected
body to shoulder thebody to shoulder the
responsibility ofresponsibility of
promoting business.promoting business.
We have only oneWe have only one
vision – we seevision – we see
Surkhet economicallySurkhet economically
more prosperous sincemore prosperous since
it will be promoted asit will be promoted as
the hub of all sectoralthe hub of all sectoral
development in thedevelopment in the
Our mission is toOur mission is to
promote business inpromote business in
and around Surkhetand around Surkhet
by every meansby every means
possible; we are in apossible; we are in a
mission ofmission of
transforming Surkhettransforming Surkhet
into economicallyinto economically
more viable place.more viable place.
Our aim is toOur aim is to
create, promotecreate, promote
and safeguardand safeguard
business as abusiness as a
We have one identity –We have one identity –
Team SCCITeam SCCI !!
Team? What is it all about?Team? What is it all about?
We, as team SCCI, can better act to support group OSS onWe, as team SCCI, can better act to support group OSS on
its mission to promote the culture of entrepreneurship andits mission to promote the culture of entrepreneurship and
business innovationbusiness innovation
OSS @ SCCI
Team building: your digest todayTeam building: your digest today
Harry tried his level best, but…Harry tried his level best, but…
Team is a means of fun in doing thingsTeam is a means of fun in doing things
Keying the success…Keying the success…
They performed beyond possibility…They performed beyond possibility…
Definition of a Group
A collection of
members accept a
common task, become
interdependent in their
interact with one
another to promote its
accomplishment. firstname.lastname@example.org 19
What is a Group?
A group is defined as
two or more
who have come
together to achieve
Group work is often
seen as a set of people
working together to
achieve a common
“Each member is conscious
about their own and others
existence within the group
… members have common
aims or ideals that to some
extent bind them together
… members influence and
respond to each other in the
process of communicating”
- Jaques, 2000.
Characteristics of a Group
Collection of People
Why do people join groups?
Types of GroupsTypes of Groups
Stages of Group development
The Five-Stage Model
Completion, ending or
Achieving the purpose
Agreeing purpose and
Initial meeting together
Stages of Group DevelopmentStages of Group Development
Initial entry of members to a
Members concern’s include:
• Getting to know each other.
• Discovering what is considered
• Determining the real group task.
• Defining group rules.
A period of high emotionality
and tension among group
Members concern’s include:
• Formation of coalitions and
• Dealing with outside demands.
• Clarifying membership
• Dealing with obstacles to group
• Understanding members’
The point at which the
group really begins to
come together as a
• Holding the group
• Dealing with divergent
views and criticisms.
• Dealing with a
premature sense of
accomplishment. email@example.com 30
Performing stage.Performing stage.
Marks the emergence of a
mature, organized, and
Members deal with
complex tasks and handle
internal disagreements in
Primary challenge is to
continue to improve
performance. firstname.lastname@example.org 31
Particularly important for
A well-integrated group is:
• Able to disband when its
work is finished.
• Willing to work together in
It helps shape the behavior of its members,
predict the behavior and guide the performance of
the group as a whole.
Groups of 5-7 members exercise the best
elements of both small and large groups.
Social Loafing - The tendency for individuals to
expend less effort when working collectively than
when working individually.
1.Size & Composition
Size is the number of persons in group
which affects group behavior and
composition is degree of similarity or
difference among group members.
Roles deal with what people do
Role is a set of position related expected
behavior patterns in a social unit
Task Oriented roles
Relation oriented role
Norms are the
of behavior shared by
Norms influence the
behavior of group
members that apply to
all group members
Status is a socially defined
rank given to groups or
group members by others
The processes that go on within a work group e.g.
communication patterns, group decision processes,
leader behaviour, power dynamics, conflict
Complexities of Work Groups
ongoing task group
work together to
about actions to be
implement the most
TYPES OF TEAMSTYPES OF TEAMS
Work team: group of individuals who cooperate in completing a set of
Integrated work team: group that accomplishes many tasks by making
specific assignments to members and rotating jobs among them as the
Autonomous (or self-managing) work team: given almost complete
autonomy in determining how a task will be done.
Entrepreneurial team: group of individuals with diverse expertise and
Quality circles: comprise small groups of employees who work on
solving specific problems related to quality and productivity, often with
stated targets for improvement.
PUTTING THE TEAM TOGETHER
Forming a team involves a great deal more than just
throwing several people together and assigning them a goal
Effectiveness of a team begins to diminish over 12
Ideal size is typically centered around 6 and can drift as
high as 9.
When formal groups are established with large numbers,
they inevitably partition into subgroups.
When considering the size of a team, a firm must also be
conscious of the necessity of assembling a diversity of skills
and functional expertise
NORMS IN THE TEAM CONCEPT
Teams cannot work effectively to accomplish their
goals if they do not establish norms by which they
Group norms are not designed to cover every
conceivable situation in which a team might become
involved they address only those situations which
are significant to the team.
Not all norms apply to every team member
CONFORMITY TO NORMS
Individuals conform to team norms for a variety of
People generally feel more comfortable in groups
whose members share some common personal
Intelligence is also an important factor in group
Situational factors are also integral part in the team
concept. Such factors include the size of the group.
Building a team
Successful team building, that creates effective, focused work teams.
Requires attention to each of the following.
1. Has executive leadership
clearly communicated its
expectations for the team’s
1. Do team members understand?
2. Why the team was created?
3. Is the organization demonstrating constancy of purpose in
supporting the team with resources of people, time and money?
4. Does the work of the team receive sufficient emphasis as a
priority in terms of the time, discussion, attention and interest
directed its way by executive leaders?
1. Do team members understand why
they are participating on the team?
2. Do they understand how the
strategy of using teams will help
the organization attain its
communicated business goals?
3. Can team members define their
team’s importance to the
accomplishment of corporate
4. Does the team understand where its
work fits in the total context of the
organization’s goals, principles,
vision and values?
1. Do team members want to participate on the team?
2. Do team members feel the team mission is
3. Are members committed to accomplishing the team
mission and expected outcomes?
4. Do team members perceive their service as
valuable to the organization and to their own
5. Do team members anticipate recognition for their
6. Do team members expect their skills to grow and
develop on the team?
7. Are team members excited and challenged by the
1. Does the team feel that it has the appropriate people participating?
2. Does the team feel that its members have the knowledge, skill and
capability to address the issues for which the team was formed?
3. If not, does the team have access to the help it needs?
1. Has the team taken its assigned area of responsibility and designed
its own mission, vision and strategies to accomplish the mission.
2. Has the team defined and communicated its goals; its anticipated
outcomes and contributions; its timelines; and how it will measure
both the outcomes of its work and the process the team followed to
accomplish their task? email@example.com 50
1.Does the team have enough freedom and empowerment to feel the
ownership necessary to accomplish its charter?
2.At the same time, do team members clearly understand their
3.How far may members go in pursuit of solutions?
1.Does the team understand team and group process?
2.Do members understand the stages of group development?
3.Are team members working together effectively interpersonally?
4.Do all team members understand the roles and responsibilities of team
5.Can the team approach problem solving, process improvement, goal
setting and measurement jointly?
6.Do team members cooperate to accomplish the team charter?
1.Are team members clear about the priority of their tasks?
2.Is there an established method for the teams to give
feedback and receive honest performance feedback?
3.Does the organization provide important business
4.Do the teams understand the complete context for their
1.Is the organization really interested in change?
2.Does it value creative thinking, unique solutions, and new
3.Does it reward people who take reasonable risks to make
4.Or does it reward the people who fit in and maintain the
5.Does it provide the training, education, access to books and
films, and field trips necessary to stimulate new firstname.lastname@example.org 52