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Best Practices for Cloud Managed Services Providers: The Path to CMP Success

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Managed services providers (MSPs) and other IT services providers offering managed services across multiple clouds use a cloud management platform (CMP) as a foundational technology. But what are the best practices for MSPs to leverage a CMP for success with end customers? MSPs need to implement appropriate account hierarchies, tagging strategies, cost management practices, templating and automation approaches, and DevOps processes.

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Best Practices for Cloud Managed Services Providers: The Path to CMP Success

  1. 1. • • • • • •
  2. 2. • • • • • •
  3. 3. 10 Built-In Integration Cloud Service Plug-Ins • • •
  4. 4. Reactive Responsive PreventativeProactive
  5. 5. ● a. b. c. ● a. b. ● a.
  6. 6. CI/CD Communications Ticketing / ITSM / CMDB Alerts & Monitoring Reporting / Dashboards Collaboration
  7. 7. • • • • • •
  8. 8. • • • • • • • • • •
  9. 9. Google Cloud Deployment Manager
  10. 10. DNS • • • • • • • • • • • • • •
  11. 11. • • • • • • • • •

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