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5 Steps to a New POS


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Let’s be honest, choosing a new POS system isn’t fun. Learning new technology, training your employees, changing out outdated hardware… it can be a daunting process.

But you know what’s less fun? Dealing with a system that’s difficult to use and is losing money for your business. So if you’re thinking about switching, take a deep breath and start here. This infographic takes you through the process of switching to a new POS system in 5 simple steps so you can choose the right system for your business.

Published in: Retail
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5 Steps to a New POS

  1. 1. 800.654.3123 @ricssoftware ESTABLISH WHY YOU NEED TO SWITCH First of all, what’s wrong with your current system? Is it: 1. Frustrating to work with? 2. Unable to provide you with the analytics to run your business? 3. Outdated and cumbersome? 4. Unsupported? DO YOUR RESEARCH This is the most important step. What’s perfect for one retailer may not be great for you. Take the time to get this right. What factors are most important to you? For example: Are you a tech whiz, or is on-call support a must-have? Talk to actual users of the POS systems you’re evaluating. You’ll get the good, the bad, and the ugly of what it’s like to use that system on a daily basis to run a business. MAKE A DECISION AND FOLLOW THROUGH WITH IT Once you make a decision, it’s go time. Learn everything you can about the new system so you can implement it the right way, the first time. Take advantage of the resources your POS system provides to ensure you and your salespeople have the right training to maximize the new system. DECIDE WHAT YOU NEED, AND GET BUY-IN FROM YOUR TEAM Once you’ve decided to make the switch, include your team in the process. 1. Get a wish list of must-have requirements. 2. Tip: No one loves change. But if your team is part of the decision, they’ll be personally invested in the results, and more likely to be positive. 3. Organizations with higher than average levels of employee engagement realized 27% higher profits, 50% higher sales, 50% higher customer loyalty levels, and 38% above-average productivity. (Blackhawk Engagement) NARROW DOWN THE LIST AND GO THROUGH THE PROS AND CONS Go beyond “cost.” Your POS system is an investment in your business. Consider the following: 1. How much money are you losing by not managing your inventory accurately? 2. How much more could you sell if you could just target the right customers? 1 3 5 2 4 “Newer retail operations will center POS investments on cloud-based POS systems versus traditional inflexible, resource-heavy solutions.”­— RIS News’ Top 6 Trends of 2015 Want to start now? Once you’re finished with the first two steps, check out RICS. We’ll give you the information to decide whether RICS is the right choice for you.