Knowledge Managers: is it time to look for a new job?


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  • I would love to know what you think of the social design experiments created by healthcare groups. One enterprise network, may have solved some of the 6 key elements of social design. Doctors are a niche group of knowledge managers. Engaging this group in social networks is challenging.

    Who or what is addressing the challenge of creating excellent social networks for professional groups when the user base is small but very demanding?
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Knowledge Managers: is it time to look for a new job?

  1. 1. Knowledge Managers: is it time to look for a new job?<br />Rick Mans<br />Global Social Media Lead<br />
  2. 2. Knowledge management as I see it<br />
  3. 3. Social Media as we see it<br />Social Media is:<br />Humaninteraction in a virtualworld<br />
  4. 4. Don’t be a librarian<br />There is more value to add than just putting the right books on the right shelves<br />
  5. 5. You are probablydoing a great job<br />
  6. 6. You are not just a regular Knowledge Manager<br />You are a super Knowledge Manager<br />
  7. 7. You know what people did in the past<br />
  8. 8. Get out of your ivory tower<br />“We know what is good for you”<br />
  9. 9. However you don’t know what people need in the future<br />
  10. 10. You are in the Knowledge Management business<br />You are not in the fortune telling business<br />
  11. 11. The only group that knows everything for everybody is<br />Everybody<br />
  12. 12. You are notaKnowledge Manager<br />
  13. 13. You are a Knowledge Facilitator<br />
  14. 14. “We know now that the source of wealth is something specifically human: knowledge. If we apply knowledge to tasks we already know how to do, we call it 'productivity'. If we apply knowledge to tasks that are new and different we call it 'innovation'. <br />Only knowledge allows us to achieve these two goals.”<br />Peter Drucker<br />
  15. 15. You are <br />a<br />Success Facilitator<br />
  16. 16. “Knowledge has to be improved, challenged, and increased constantly, or it vanishes.”<br />Peter Drucker<br />
  17. 17. “Every 2 Days We Create As Much Information As We Did Up To 2003”<br />Eric Schmidt<br />
  18. 18. What do we do if we create more information<br />We get more storage<br />
  19. 19. All information is equal<br />Though some information is more equal than others<br />
  20. 20. Like slide from scot CFA<br />© 2010 Capgemini – All rights reserved<br />20<br />You know now when people like content<br />
  21. 21. 1<br />Delete data if nobody has accessed it for over a year<br />
  22. 22. Stop being a dictator<br />2<br />Move from taxonomy to folksonomy<br />
  23. 23. 2½ <br />You still have to facilitate a folksonomy to create more value<br />
  24. 24. 3<br />Don’t regulate, facilitate<br />
  25. 25. Make this your KM portal<br />4<br />
  26. 26. Do you recall this group of people?<br />5<br />They are the best search engines you ever get<br />
  27. 27. 6<br />You role will change fundamentally<br />
  28. 28. 7<br />You will work less with documents<br />
  29. 29. You will work more with humans<br />8<br />You are the one connecting all dots<br />
  30. 30. 9<br />Linking people <br />and <br />Linking information<br />
  31. 31. Become a super hero<br />Facilitate success by linking people with people, people with information and information with information<br />
  32. 32. 10<br />
  33. 33. Please contact:<br />Rick Mans<br />Global Social Media Lead<br />Papendorpseweg 100 <br />Utrecht<br />The Netherlands<br />Phone: +31 6 51 21 01 44<br />E-Mail:<br />Twitter:<br />LinkedIn: <br />