LBi HR HelpDesk offers a wide range of features for gathering and reporting on valuable metrics and activity within the application.
• The powerful Advanced Search and Query feature allows quick access to cases that meet selected criteria options.
• Analytical Reporting uses report templates and selected criteria to create reports quickly in multiple formats. Data can be easily exported to Excel and used in pivot tables and with other analytical functions.
• Ad hoc Reporting and Scheduling provides several templates and selection criteria for generating PDF reports that can be printed, exported to other formats, or pared down by only exporting the fields desired. In the Saved Reports section of the application, commonly used reports can be added to a list for future use and set up for automatic email distribution at regularly scheduled intervals to specific individuals or groups.
• The Executive Dashboard consists of several widgets that represent business analytics in a graphical format.