Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Creating Customer Engagement Strategies


Published on

Published in: Business

Creating Customer Engagement Strategies

  1. 1. Creating customer engagement strategies Richard Sedley cScape Customer Engagement Unit
  2. 2. Permission Search Customer Email Community based engine Relationship marketing marketing optimisation management Surveying Content Loyalty Channel Findability and management programmes extension research Search Touch Proposition Usability engine Web metrics strategies development marketing