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One of the great challenges of user experience design - and especially of content production – is getting ideas from the heads of subject matter experts into the heads of content designers. Often the people with topical expertise are too busy to produce content or unable to communicate their expertise in a way that serves the intended audience, but their input is crucial to make sure we write knowledgeably and accurately about a subject.
Enter pair writing. Inspired by the agile technique of pair programming, pair writing brings together subject matter experts and content designers right from the start to create clear, concise, accurate content that meets user needs.
Workshop presented at Confab Intensive in Denver, CO on 13th September 2017.