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RETAIL SOFTWARE
SOLUTIONS
jpma.com|ebtshopper.com
 Introduction to JPMA
 How we apply to various
segments
 Product offerings
JPMA?
jpma.com|ebtshopper.com
Established 1984 as a Retail Consultancy
Demand grows and jpma incorporated for Software
D...
 EXPERIENCE
jpma.com|ebtshopper.com
 Carrefour – #2 in World after Wal-Mart
 Aeon Group – Japan‟s #1 Retailer
 Food Se...
 PARTNERS
jpma.com|ebtshopper.com
 Toshiba TEC
 Pioneer POS
 Sirius / IBM
 Food Service - United Food Services, VVS C...
 JPMA PRODUCT
SUITE
jpma.com|ebtshopper.com
 POS Designer
 HQ
 Extanse
 JPMA in WIC
 EBT Shopper
 WIC Clinic Educat...
 POS
DESIGNER
jpma.com|ebtshopper.com
 Industry Standards
 SQL
 OPOS
 Crystal Reports
 ODBC Compliant
 POSReady 200...
DESIGNER
jpma.com|ebtshopper.com
 Seamless off-line functionality
 Complete Data Redundancy
 Automatic recovery
 Real-...
DESIGNER
jpma.com|ebtshopper.com
 Fully integrated PCI/PA-DSS Credit
 ServerEPS | Mercury Pay
 NO credit card data stor...
jpma.com|ebtshopper.com
 Full-Featured Customer Loyalty solution built into base
product
 Point Tracking
 Multi-level P...
jpma.com|ebtshopper.com
 Full-featured Training Mode
 Flexible screen design and customization
 Flexible User roles and...
jpma.com|ebtshopper.com
 Extensive support system with automated events and self-
correction
 Interactive help at server...
What makes PoS
Designer work in Retail?
jpma.com|ebtshopper.com
 Store level inventory with handheld support
 Customizable shelf labeling using integration to
B...
jpma.com|ebtshopper.com
 Trigger receipt template at item level for return policies or
rebate information
 Access 3rd pa...
What makes PoS
Designer work in Grocery?
jpma.com|ebtshopper.com
 Beautiful 2nd display for continuous communication to
customer with digital message and large jo...
jpma.com|ebtshopper.com
 Flexible reporting with hierarchical and non-hierarchical
run-time reporting options
 Extensive...
jpma.com|ebtshopper.com
 Integrated Extanse kiosk for price checking, loyalty
account viewing/management, coupons, local ...
 WHY JPMA SOLUTIONS WORK
IN…
jpma.com|ebtshopper.com
 Batch pricing for future „ad week‟ or permanent retail
price chang...
What makes PoS
Designer work in Cafe?
 WHY JPMA SOLUTIONS WORK
IN…
jpma.com|ebtshopper.com
 „Cashless‟ dining
 Payroll Deduction, Credit or Debit accounts (O...
DESIGNER
 Fully integrated Customer Loyalty
 Free In-house Gift Cards
 Simple to learn
Features
DESIGNER
jpma.com|ebtshopper.com
 Graphical
 Intuitive
 Simple
DESIGNER
jpma.com|ebtshopper.com
 eFlipCharts for
easy drill-down
DESIGNER
jpma.com|ebtshopper.com
 Alphanumeric
item lookup
Point of Sale
software
 All actions Real-Time
 Shelf Price Management
 Receiving and Inventory
 Ordering
 Label Print...
POS DESIGNER
jpma.com|ebtshopper.com
 Integrated with
Windows 2008
Event Viewer
 Trigger Email to
support
Customer Loyalty
Customer
Loyalty
Customer Loyalty
 All Shoppers?
 Only Loyalty Card holders?
 Only shoppers who spend more than $100?
 Only certain tim...
Customer Loyalty
 Amount off item or entire transaction
 % off item or entire transaction
 Pay with points instead of m...
Customer Loyalty
„Item Based‟ Promotions
 Linked to Merchandise
 Can be predicated on sales threshold,
Loyalty Points, ...
Customer Loyalty
„Transaction Based
Promotions
 Linked to Customer and/or the Transaction
 Can be predicated on Sale Th...
Enterprise Solutions
 RHQ Features
 Store management by Store, Zone, or Chain
 Chain-wide Reporting
 Price management
 Centralized Custome...
 RHQ Architecture
 Built in JAVA, .NET
 SQL Express 2008, 2012 or SQL Server
 MSMQ – Secure messaging, guaranteed deli...
Extanse
 Interactive in-store KIOSKS
 Large format digital signage
 Smart Phone integration / Future Social Media
 Com...
Extanse
 Interactive KIOSK
 Access Loyalty Accounts
 View Shopping Lists
 Price Checking
 Cross Promotion
 Local inf...
Extanse
New rewards are added as a
result of the shopper‟s
behavior
Communicating
with shoppers
JPMA
AND
WIC
jpma.com|ebtshopper.com
JPMA AND WIC
jpma.com|ebtshopper.com
 1st POS company to independently certify with
Texas WIC in 2004
 WIC „NRO‟ System
...
WIC „NRO‟
jpma.com|ebtshopper.com
 Selected by TX DSHS
 Objectives
 Extend reach of WIC
 Low Cost
 Meets all WV:12.0
...
WIC
EDUCATION
jpma.com|ebtshopper.com
 WIC Clinics in Texas,
Wyoming, New Mexico
and PA
 On-line or off-line
 Mobile
 ...
ER
jpma.com|ebtshopper.com
Mobile Application for WIC Participants
„EBT SHOPPER‟
jpma.com|ebtshopper.com
 Objectives
 Eliminate checkout
disputes
 Remove uncertainty
 Increase redemptio...
„EBT SHOPPER‟
jpma.com|ebtshopper.com
 Smartphone
 In-store Kiosk
 Tablet
„EBT SHOPPER‟
jpma.com|ebtshopper.com
 Read card
 Display/Print
prescription
 Load to phone
KIOS
K
„EBT SHOPPER‟
jpma.com|ebtshopper.com
 Verify Items
 Nutritional Scoring
KIOS
K
„EBT SHOPPER‟
jpma.com|ebtshopper.com
 Current Features
 Read prescription from
KIOSK (Off-line states)
 Verify items
...
„EBT SHOPPER‟
jpma.com|ebtshopper.com
 Upcoming Features
 Sorted by Category
 Support specific stores
 Location servic...
jpma.com|ebtshopper.com
ebtshopper.com
jpma.com
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JPMA POS Designer Market Segment Overview

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This presentation provides an overview of how the JPMA PoS Designer product fits the needs for various retail segments including Grocery, Retail, GMS, WIC EBT and Corporate campus cafe.

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JPMA POS Designer Market Segment Overview

  1. 1. RETAIL SOFTWARE SOLUTIONS jpma.com|ebtshopper.com
  2. 2.  Introduction to JPMA  How we apply to various segments  Product offerings
  3. 3. JPMA? jpma.com|ebtshopper.com Established 1984 as a Retail Consultancy Demand grows and jpma incorporated for Software Design and Development 1985 200,000 lanes running software of jpma design in 40 countries and in 20 languages POS Designer – jpma Calypso – Software created by jpma and sold and distributed exclusively by Wincor Nixdorf 35,000,000 customers per day checkout on jpma software  Headquartered in Denver Colorado
  4. 4.  EXPERIENCE jpma.com|ebtshopper.com  Carrefour – #2 in World after Wal-Mart  Aeon Group – Japan‟s #1 Retailer  Food Service – Tyson, Swift, Time Warner, Skadden Arps  U.S. Independent Grocery / WIC  Ron Jon Surf Shops  Wall Drug  Newton Wall Company – PoS, RHQ, custom Warehouse
  5. 5.  PARTNERS jpma.com|ebtshopper.com  Toshiba TEC  Pioneer POS  Sirius / IBM  Food Service - United Food Services, VVS Canteen, Konop, Corporate Dining, United Dining, Five Star Food Service, Compass USA  National, state and local WIC authorities
  6. 6.  JPMA PRODUCT SUITE jpma.com|ebtshopper.com  POS Designer  HQ  Extanse  JPMA in WIC  EBT Shopper  WIC Clinic Education  WIC „NRO‟
  7. 7.  POS DESIGNER jpma.com|ebtshopper.com  Industry Standards  SQL  OPOS  Crystal Reports  ODBC Compliant  POSReady 2009, Windows 7, Server2008 R2
  8. 8. DESIGNER jpma.com|ebtshopper.com  Seamless off-line functionality  Complete Data Redundancy  Automatic recovery  Real-time bi-directional data flow  Full Audit Logs – all server and POS activities captured and reportable. Architecture
  9. 9. DESIGNER jpma.com|ebtshopper.com  Fully integrated PCI/PA-DSS Credit  ServerEPS | Mercury Pay  NO credit card data stored in system  Trustwave certified  Full support for eWIC  SNAP / Lone Star  Credit, Debit, Signature Capture, TeleCheck  Multiple Foreign Currencies Payments
  10. 10. jpma.com|ebtshopper.com  Full-Featured Customer Loyalty solution built into base product  Point Tracking  Multi-level Promotions  Flexible promotion types  Robust architecture for small or VERY large stores  Flexible user definition and open architecture with ability to integrate to existing merchandising and accounting packages. Most vertical markets:  WHY JPMA SOLUTIONS WORK IN…
  11. 11. jpma.com|ebtshopper.com  Full-featured Training Mode  Flexible screen design and customization  Flexible User roles and dynamic security system  In-house gift card solution included in system  Extensive built-in support services for pre-emptive troubleshooting and problem correction Most vertical markets (cont.)  WHY JPMA SOLUTIONS WORK IN…
  12. 12. jpma.com|ebtshopper.com  Extensive support system with automated events and self- correction  Interactive help at server and PoS. Knowledge Base coming soon!  RHQ  Centralized loyalty  Centralized Reporting  Centralized Price management Most vertical markets:  WHY JPMA SOLUTIONS WORK IN…
  13. 13. What makes PoS Designer work in Retail?
  14. 14. jpma.com|ebtshopper.com  Store level inventory with handheld support  Customizable shelf labeling using integration to BarTender ™  Flexible user definition and open architecture with ability to integrate to existing merchandising and accounting packages.  Flexible Flip Charts for quick item entry  Custom UPC numbering and labeling  Line Busting Retail  WHY JPMA SOLUTIONS WORK IN…
  15. 15. jpma.com|ebtshopper.com  Trigger receipt template at item level for return policies or rebate information  Access 3rd party web based services from POS  Demographics collection for third part CRM applications Retail (continued)  WHY JPMA SOLUTIONS WORK IN…
  16. 16. What makes PoS Designer work in Grocery?
  17. 17. jpma.com|ebtshopper.com  Beautiful 2nd display for continuous communication to customer with digital message and large journal area and.  Extensive promotions capability's with Mix and Match  Designed for quick, high volume checkout  No item limit in sales  Catalina coupons  Double / Triple vendor coupons Grocery  WHY JPMA SOLUTIONS WORK IN…
  18. 18. jpma.com|ebtshopper.com  Flexible reporting with hierarchical and non-hierarchical run-time reporting options  Extensive „Remote Commands‟ for centralized POS Management  Automatic POS upgrades when needed  „Tonnage‟ reports  Remote POS Power-on  Cashier monitoring Grocery (continued)  WHY JPMA SOLUTIONS WORK IN…
  19. 19. jpma.com|ebtshopper.com  Integrated Extanse kiosk for price checking, loyalty account viewing/management, coupons, local info, etc.  Point and shoot void  Safe Management, remote pick up, remote loan and cashier settlement  Terminal or cashier accountability  Handheld shelf audit and shelf labeling Grocery (continued)  WHY JPMA SOLUTIONS WORK IN…
  20. 20.  WHY JPMA SOLUTIONS WORK IN… jpma.com|ebtshopper.com  Batch pricing for future „ad week‟ or permanent retail price changes  Shelf labels printed from multiple sources – Future batches. Recent changes, Mix and Match or wirelessly from handheld  WIC EBT, Lonestar, PIN Debit, Telecheck ECC  Signature Capture  Produce Flip Chart  Handheld shelf audit and shelf labeling Grocery (continued)
  21. 21. What makes PoS Designer work in Cafe?
  22. 22.  WHY JPMA SOLUTIONS WORK IN… jpma.com|ebtshopper.com  „Cashless‟ dining  Payroll Deduction, Credit or Debit accounts (Or both)  Vending interface  Remote kitchen printer  Payroll export to most common formats Café and Corporate Dining
  23. 23. DESIGNER  Fully integrated Customer Loyalty  Free In-house Gift Cards  Simple to learn Features
  24. 24. DESIGNER jpma.com|ebtshopper.com  Graphical  Intuitive  Simple
  25. 25. DESIGNER jpma.com|ebtshopper.com  eFlipCharts for easy drill-down
  26. 26. DESIGNER jpma.com|ebtshopper.com  Alphanumeric item lookup
  27. 27. Point of Sale software  All actions Real-Time  Shelf Price Management  Receiving and Inventory  Ordering  Label Printing  Line Busting (PoS) Handheld PDT
  28. 28. POS DESIGNER jpma.com|ebtshopper.com  Integrated with Windows 2008 Event Viewer  Trigger Email to support
  29. 29. Customer Loyalty Customer Loyalty
  30. 30. Customer Loyalty  All Shoppers?  Only Loyalty Card holders?  Only shoppers who spend more than $100?  Only certain times of the day?  Only shoppers with “X” Loyalty Points Who Receives Promotions?
  31. 31. Customer Loyalty  Amount off item or entire transaction  % off item or entire transaction  Pay with points instead of money  Extra points on certain items  Print „Amount Off‟ coupon for next visit  Earn „% Off‟ coupon for next visit  Earn electronic coupon based on amount spent over time period, life time, etc. What are the rewards?
  32. 32. Customer Loyalty „Item Based‟ Promotions  Linked to Merchandise  Can be predicated on sales threshold, Loyalty Points, ONLY for Loyalty Card holders, etc.  Examples:  Basic „Amount Off‟  BOGO  Bundles  Weight-Based Rewards  Buy this, Get that
  33. 33. Customer Loyalty „Transaction Based Promotions  Linked to Customer and/or the Transaction  Can be predicated on Sale Threshold, Loyalty Points, ONLY for Loyalty Card holders  Examples:  Earn $5.00 off for every $100 spent  Earn 10% off Meat and 15% of produce next Monday – Friday  Earn 500 loyalty points, receive coupon for $10.00 off next purchase  Employee Discounts
  34. 34. Enterprise Solutions
  35. 35.  RHQ Features  Store management by Store, Zone, or Chain  Chain-wide Reporting  Price management  Centralized Customer Look up  Centralized „Journal Imaging‟ with signature capture for easy retrieval and lower chargeback costs
  36. 36.  RHQ Architecture  Built in JAVA, .NET  SQL Express 2008, 2012 or SQL Server  MSMQ – Secure messaging, guaranteed delivery  Data Refresh – ability to send complete refresh from RHQ after a disaster
  37. 37. Extanse  Interactive in-store KIOSKS  Large format digital signage  Smart Phone integration / Future Social Media  Complete Integration with POS  Web access to customer account via internet  Marries PoS with Digital Messaging  Customer Communication Platform
  38. 38. Extanse  Interactive KIOSK  Access Loyalty Accounts  View Shopping Lists  Price Checking  Cross Promotion  Local information  Games  Store Map  “Personal Pricing”
  39. 39. Extanse New rewards are added as a result of the shopper‟s behavior Communicating with shoppers
  40. 40. JPMA AND WIC jpma.com|ebtshopper.com
  41. 41. JPMA AND WIC jpma.com|ebtshopper.com  1st POS company to independently certify with Texas WIC in 2004  WIC „NRO‟ System  Expanded into WIC Education in WIC Clinics  Now EBTShopper
  42. 42. WIC „NRO‟ jpma.com|ebtshopper.com  Selected by TX DSHS  Objectives  Extend reach of WIC  Low Cost  Meets all WV:12.0 reimbursement requirements
  43. 43. WIC EDUCATION jpma.com|ebtshopper.com  WIC Clinics in Texas, Wyoming, New Mexico and PA  On-line or off-line  Mobile  Lesson assignment  Lesson tracking
  44. 44. ER jpma.com|ebtshopper.com Mobile Application for WIC Participants
  45. 45. „EBT SHOPPER‟ jpma.com|ebtshopper.com  Objectives  Eliminate checkout disputes  Remove uncertainty  Increase redemption  Free to participant
  46. 46. „EBT SHOPPER‟ jpma.com|ebtshopper.com  Smartphone  In-store Kiosk  Tablet
  47. 47. „EBT SHOPPER‟ jpma.com|ebtshopper.com  Read card  Display/Print prescription  Load to phone KIOS K
  48. 48. „EBT SHOPPER‟ jpma.com|ebtshopper.com  Verify Items  Nutritional Scoring KIOS K
  49. 49. „EBT SHOPPER‟ jpma.com|ebtshopper.com  Current Features  Read prescription from KIOSK (Off-line states)  Verify items  Increase Redemption
  50. 50. „EBT SHOPPER‟ jpma.com|ebtshopper.com  Upcoming Features  Sorted by Category  Support specific stores  Location services  Favorite Stores  Maps of participating stores  More States!
  51. 51. jpma.com|ebtshopper.com ebtshopper.com jpma.com

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