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@RHARBRIDGE
RICHARD
HARBRIDGE
My twitter handle is @RHarbridge, blog is http://RHarbridge.com, and I work at
SPEAKER | AUTHOR | SUPER ...
ADOPTION MATTERS
& IT ISN’T EASY…
“Good, bad or indifferent, if you are not investing in
new technology, you are going to ...
@RHARBRIDGE
GETTING MORE PEOPLE TO
USE THE TECHNOLOGY IS
IMPORTANT…
Often getting people to use more of the technology is ...
@RHARBRIDGE
AT THE
ORGANIZATIONAL
LEVEL…
Always an impact to productivity. We can accelerate to get positive results soone...
@RHARBRIDGE
THIS IS
IMPORTANT
FOR ALL OF
US…
The more people use the platform the more value the technology provides.
@RHARBRIDGE
@RHARBRIDGE
ACHIEVING
BETTER
ADOPTION…
“What we find is that if you have a goal that is very,
very far out, and you approach it in lit...
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
LOOKING FOR MORE
TARGETED ADVICE?
It can be really hard to find ‘actionable’ ideas or things you can do…
REAL WORLD
ADOPTION
ACTIVITIES & MORE…
Find great ideas for driving adoption in our latest book http://improveit.how/book
@RHARBRIDGE
HERE IS A
COLLECTION OF
ADDITIONAL
ADOPTION
ACTIVITIES…
Activities meant to help accelerate, improve, or compl...
@RHARBRIDGE
@RHARBRIDGE
BRINGING PEOPLE
TO OFFICE 365…
20+ Ways of bringing them to Office 365.
@RHARBRIDGE
LUNCH TAKE OUT
MENUS & CAFETERIA
MENU(S)…
Menu’s from favourite lunch destinations or daily cafeteria menus br...
@RHARBRIDGE
‘PEOPLE ON THE MOVE’:
PROMOTIONS & NEW
HIRES…
Announcements of people who have found a new role in the organiz...
@RHARBRIDGE
MILESTONES,
ANNIVERSARIES &
YEARS OF
EMPLOYMENT…
Something you should do regardless and another connection bac...
@RHARBRIDGE
EVENT PICTURE
SHARING…
Share photos from employee events and create a tagged repository.
@RHARBRIDGE
FAKE CELEBRITY
OR HOLIDAY
PROFILES…
Mock profiles can be fun and encourage people to search or connect.
@RHARBRIDGE
REAL
ORGANIZATION
PROFILES/USERS…
Great way to curate, publish, engage or share ‘officially’.
@RHARBRIDGE
INCORPORATE
INTO EMPLOYEE
SIGNATURES…
In employee signature templates, or via example from leaders throughout ...
@RHARBRIDGE
INTERNAL
ADVERTISEMENTS…
Ads on the portal, posters, and more stuff from http://www.co-store.com/iw
@RHARBRIDGE
SCAVENGER
HUNTS, TRIVIA
CONTESTS, AND
COMPETITIONS…
Planned contests can drive interest and awareness.
@RHARBRIDGE
“FOR CHARITY”
REWARDING
CAMPAIGN…
Based on a measured activity reward a set amount to a charity to encourage u...
@RHARBRIDGE
BRAND KEY
SHAREPOINT
SITES WITH
IDENTITIES…
So that people can refer to them by name or vanity URLs etc.
@RHARBRIDGE
SURVEYS,
POLLS &
FEEDBACK…
When you collect info ensure you share the results, actions & result changes.
@RHARBRIDGE
BAITED
EMAIL
HOOKS…
Purposefully omit certain information to drive readers to sites/systems.
@RHARBRIDGE
REPORT
USAGE
PATTERNS…
Aggregating reports and sending them to leaders can be good to drive visibility.
@RHARBRIDGE
REMOVE
ALTERNATIVES
& MAKE
MANDATORY…
Be proud; you
rock superstar
It’s never the nicest option, but from lead...
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
HELPING
PEOPLE VALUE
OFFICE 365…
10+ ways of helping people discover value in Office 365.
@RHARBRIDGE
HELP CONNECT & TEACH
CHAMPIONS…
Learning via Co-Workers is among the most effective and most used methods.
@RHARBRIDGE
INCORPORATE
INTO NEW HIRE
ORIENTATION…
Not just the intranet/sites but how to use the tools effectively.
@RHARBRIDGE
INCORPORATE
INTO ANNUAL
TRAINING OR
SKILLS
VALIDATION…
Some organizations have mandated one ‘in person’ class ...
@RHARBRIDGE
ANNOUNCE NEW
FEATURES /
CAPABILITIES…
Including ones Microsoft adds for you. Take credit for it – really!
@RHARBRIDGE
SUCCESS
STORIES…
Add an option to submit success stories about how 365 helped. Then highlight.
@RHARBRIDGE
HOLD A FEW
YAMJAMS! USE
#YAMWIN &
CREATE STARTER
YAMMER
GROUPS…
Create a help group, a yammer ideas group, and...
@RHARBRIDGE
BEST IN CLASS
SHOWCASES…
Recognize champions and educate on how others can improve/emulate.
@RHARBRIDGE
SOLUTIONS
SHOWCASE…
Build solution summaries for business built solutions or IT ones and share them.
@RHARBRIDGE
Find a Person/
Expert
Post and discuss a
topic and/or
content
Manage a meeting
or event
Ask/ answer a
question...
@RHARBRIDGE
DOWNLOAD THE WHEN TO
USE WHAT IN OFFICE 365
ENTERPRISE USER GUIDANCE
WHITEPAPER!
It goes into much greater dep...
@RHARBRIDGE
PROVIDE
GUIDANCE ON
WHEN TO
USE…
This is a starting point; create your guidance based on your technology lands...
@RHARBRIDGEScenarios
Finding Someone With A Certain Expertise ◔ ● ● ◕ ◔ ◔
Ask Something, Don’t Know Whom To Ask ○ ● ◕ ◔ ◕
...
@RHARBRIDGE
DOWNLOAD THE WHEN TO
USE WHAT IN OFFICE 365
ENTERPRISE USER GUIDANCE
WHITEPAPER!
It goes into much greater dep...
@RHARBRIDGE
“INVITE ONLY”
INITIAL SOCIAL
ROLLOUT…
Ensuring people have business reasons and that the initial content is va...
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
BUILD PEOPLE
SOLUTIONS
FOR OFFICE
365…
10+ ideas for simple to complex solutions that provide value in Office ...
@RHARBRIDGE
PROVIDING
INTERNAL
CLASSIFIEDS…
Effective way to re-distribute business/personal assets or services.
@RHARBRIDGE
ACRONYM
FINDER &
WIKI…
Glossary of terms, acronym wikis, and/or specialized search scenarios.
@RHARBRIDGE
PRESENTATIONS
SEARCH &
SHOWCASE
SITE…
Create a search experience, add ‘highlighted presentations’ w/ ability t...
@RHARBRIDGE
USABILITY
TESTING, DIARY
STUDY, CARD
SORTING…
Lots of design, info architecture, and feedback activities can i...
@RHARBRIDGE
BUILD AN
OFFICE VIDEO
PORTAL…
Wait… Microsoft did that for you! So all you have to do is start leveraging it!
@RHARBRIDGE
@RHARBRIDGE
@RHARBRIDGE
RESOURCES TO HELP
YOU BE SUCCESSFUL…
These are a few of the resources you should check out.
Get started today ...
@RHARBRIDGE
MORE RESOURCES TO HELP
YOU BE SUCCESSFUL…
These are a few of the resources you should check out.
Available Pro...
Thank You!
Organizers,SponsorsandYouformakingthispossible.
100+AwesomePresentationsAt.. Slideshare.Net/RHarbridge
WhenToUs...
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Over 50 Adoption Activities That Have Helped ORganizations Get More Out Of Office 365

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Much of Office 365's value is not realized immediately upon purchase or deployment. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?

You will learn :

What activities you can do to drive adoption.
What other people are doing to drive better adoption.
Why adoption is so important and critical to plan and act on.
Better awareness/understanding of Microsoft's strategy around adoption.

Features Covered:

SharePoint Online
Exchange Online
Skype For Business
Delve
Office Video
Office 2016

Published in: Technology
  • Be the first to comment

Over 50 Adoption Activities That Have Helped ORganizations Get More Out Of Office 365

  1. 1. @RHARBRIDGE
  2. 2. RICHARD HARBRIDGE My twitter handle is @RHarbridge, blog is http://RHarbridge.com, and I work at SPEAKER | AUTHOR | SUPER FRIENDLY
  3. 3. ADOPTION MATTERS & IT ISN’T EASY… “Good, bad or indifferent, if you are not investing in new technology, you are going to be left behind.” - Philip Green
  4. 4. @RHARBRIDGE GETTING MORE PEOPLE TO USE THE TECHNOLOGY IS IMPORTANT… Often getting people to use more of the technology is just as important.
  5. 5. @RHARBRIDGE AT THE ORGANIZATIONAL LEVEL… Always an impact to productivity. We can accelerate to get positive results sooner.
  6. 6. @RHARBRIDGE THIS IS IMPORTANT FOR ALL OF US… The more people use the platform the more value the technology provides.
  7. 7. @RHARBRIDGE
  8. 8. @RHARBRIDGE
  9. 9. ACHIEVING BETTER ADOPTION… “What we find is that if you have a goal that is very, very far out, and you approach it in little steps, you start to get there faster.” - Mae Jemison
  10. 10. @RHARBRIDGE
  11. 11. @RHARBRIDGE
  12. 12. @RHARBRIDGE
  13. 13. @RHARBRIDGE
  14. 14. @RHARBRIDGE
  15. 15. @RHARBRIDGE
  16. 16. @RHARBRIDGE
  17. 17. @RHARBRIDGE
  18. 18. @RHARBRIDGE
  19. 19. @RHARBRIDGE
  20. 20. @RHARBRIDGE
  21. 21. @RHARBRIDGE
  22. 22. @RHARBRIDGE
  23. 23. @RHARBRIDGE
  24. 24. @RHARBRIDGE LOOKING FOR MORE TARGETED ADVICE? It can be really hard to find ‘actionable’ ideas or things you can do…
  25. 25. REAL WORLD ADOPTION ACTIVITIES & MORE… Find great ideas for driving adoption in our latest book http://improveit.how/book
  26. 26. @RHARBRIDGE HERE IS A COLLECTION OF ADDITIONAL ADOPTION ACTIVITIES… Activities meant to help accelerate, improve, or compliment your adoption plan.
  27. 27. @RHARBRIDGE
  28. 28. @RHARBRIDGE BRINGING PEOPLE TO OFFICE 365… 20+ Ways of bringing them to Office 365.
  29. 29. @RHARBRIDGE LUNCH TAKE OUT MENUS & CAFETERIA MENU(S)… Menu’s from favourite lunch destinations or daily cafeteria menus bring people in.
  30. 30. @RHARBRIDGE ‘PEOPLE ON THE MOVE’: PROMOTIONS & NEW HIRES… Announcements of people who have found a new role in the organization.
  31. 31. @RHARBRIDGE MILESTONES, ANNIVERSARIES & YEARS OF EMPLOYMENT… Something you should do regardless and another connection back to the portal.
  32. 32. @RHARBRIDGE EVENT PICTURE SHARING… Share photos from employee events and create a tagged repository.
  33. 33. @RHARBRIDGE FAKE CELEBRITY OR HOLIDAY PROFILES… Mock profiles can be fun and encourage people to search or connect.
  34. 34. @RHARBRIDGE REAL ORGANIZATION PROFILES/USERS… Great way to curate, publish, engage or share ‘officially’.
  35. 35. @RHARBRIDGE INCORPORATE INTO EMPLOYEE SIGNATURES… In employee signature templates, or via example from leaders throughout the org.
  36. 36. @RHARBRIDGE INTERNAL ADVERTISEMENTS… Ads on the portal, posters, and more stuff from http://www.co-store.com/iw
  37. 37. @RHARBRIDGE SCAVENGER HUNTS, TRIVIA CONTESTS, AND COMPETITIONS… Planned contests can drive interest and awareness.
  38. 38. @RHARBRIDGE “FOR CHARITY” REWARDING CAMPAIGN… Based on a measured activity reward a set amount to a charity to encourage use.
  39. 39. @RHARBRIDGE BRAND KEY SHAREPOINT SITES WITH IDENTITIES… So that people can refer to them by name or vanity URLs etc.
  40. 40. @RHARBRIDGE SURVEYS, POLLS & FEEDBACK… When you collect info ensure you share the results, actions & result changes.
  41. 41. @RHARBRIDGE BAITED EMAIL HOOKS… Purposefully omit certain information to drive readers to sites/systems.
  42. 42. @RHARBRIDGE REPORT USAGE PATTERNS… Aggregating reports and sending them to leaders can be good to drive visibility.
  43. 43. @RHARBRIDGE REMOVE ALTERNATIVES & MAKE MANDATORY… Be proud; you rock superstar It’s never the nicest option, but from leadership down can be effective. Share ideas and docs in OneDrive Look in Search & Delve Ask others for help via Lync Kick email butt with Exchange
  44. 44. @RHARBRIDGE
  45. 45. @RHARBRIDGE
  46. 46. @RHARBRIDGE HELPING PEOPLE VALUE OFFICE 365… 10+ ways of helping people discover value in Office 365.
  47. 47. @RHARBRIDGE HELP CONNECT & TEACH CHAMPIONS… Learning via Co-Workers is among the most effective and most used methods.
  48. 48. @RHARBRIDGE INCORPORATE INTO NEW HIRE ORIENTATION… Not just the intranet/sites but how to use the tools effectively.
  49. 49. @RHARBRIDGE INCORPORATE INTO ANNUAL TRAINING OR SKILLS VALIDATION… Some organizations have mandated one ‘in person’ class by a set date.
  50. 50. @RHARBRIDGE ANNOUNCE NEW FEATURES / CAPABILITIES… Including ones Microsoft adds for you. Take credit for it – really!
  51. 51. @RHARBRIDGE SUCCESS STORIES… Add an option to submit success stories about how 365 helped. Then highlight.
  52. 52. @RHARBRIDGE HOLD A FEW YAMJAMS! USE #YAMWIN & CREATE STARTER YAMMER GROUPS… Create a help group, a yammer ideas group, and more to drive engagement.
  53. 53. @RHARBRIDGE BEST IN CLASS SHOWCASES… Recognize champions and educate on how others can improve/emulate.
  54. 54. @RHARBRIDGE SOLUTIONS SHOWCASE… Build solution summaries for business built solutions or IT ones and share them.
  55. 55. @RHARBRIDGE Find a Person/ Expert Post and discuss a topic and/or content Manage a meeting or event Ask/ answer a question Make an announcement Find a Document Send/exchange information/ documents Produce/manage content Tag content Poll/survey a group of people? Rate or otherwise infer sentiment (e.g. “Like”) Establish relationships with people, information and sites Form serendipitous connections via affinity- based relationships View activities across team, community, or network Post/view/comment on content and media View profile, manage profile PROVIDE USERS GUIDANCE ON WHAT THEY CAN DO… Make it simple and easy to understand all the things they can do today…
  56. 56. @RHARBRIDGE DOWNLOAD THE WHEN TO USE WHAT IN OFFICE 365 ENTERPRISE USER GUIDANCE WHITEPAPER! It goes into much greater depth and can be found at WhenToUseWhat.com
  57. 57. @RHARBRIDGE PROVIDE GUIDANCE ON WHEN TO USE… This is a starting point; create your guidance based on your technology landscape. Office Video Urgency/TimeSensitivity Audience (Internal or External) Skype For Business Call IM Skype Presence Skype for Business Online Meetings Outlook E-Mail OneDrive for Business SharePoint Team Sites SharePoint Intranet Yammer Company Communications Yammer Groups Office 365 Groups Individual OrganizationalGroup Ad-hoc/LowUrgent/High Delve Boards
  58. 58. @RHARBRIDGEScenarios Finding Someone With A Certain Expertise ◔ ● ● ◕ ◔ ◔ Ask Something, Don’t Know Whom To Ask ○ ● ◕ ◔ ◕ Do A Brainstorming Activity With My Team ◑ ● ● ◑ ◔ ● Where Should Meeting Notes Be Captured, Stored & Shared? ◕ ◕ ● ● ◔ ● Where Should I Share Video? ○ ◑ ◔ ◔ ◔ ○ ◔ ● Where Should I Share Photos? ○ ● ◕ ◑ ○ ◔ Have A Real Time Chat With A Colleague ● ◑ ○ ◑ Where Should I Put & Share Documents? ◔ ◕ ● ● ◔ ● Have A Question Related To A Document? ◔ ● ◑ ◑ ◑ ◔ ◑ Invite A Colleague To Lunch ◕ ◔ ● Provide A Note Of Congratulations/Praise ◔ ● ◔ ◑ ◕ Make An Organizational Announcement ◔ ● ◔ ◕ ◕ Remind The Team Of An Important Deadline ◑ ◔ ● ● ● PROVIDE GUIDANCE ON WHEN TO USE… This is a starting point; create your guidance based on your technology landscape.
  59. 59. @RHARBRIDGE DOWNLOAD THE WHEN TO USE WHAT IN OFFICE 365 ENTERPRISE USER GUIDANCE WHITEPAPER! It goes into much greater depth and can be found at WhenToUseWhat.com
  60. 60. @RHARBRIDGE “INVITE ONLY” INITIAL SOCIAL ROLLOUT… Ensuring people have business reasons and that the initial content is valuable.
  61. 61. @RHARBRIDGE
  62. 62. @RHARBRIDGE
  63. 63. @RHARBRIDGE BUILD PEOPLE SOLUTIONS FOR OFFICE 365… 10+ ideas for simple to complex solutions that provide value in Office 365.
  64. 64. @RHARBRIDGE PROVIDING INTERNAL CLASSIFIEDS… Effective way to re-distribute business/personal assets or services.
  65. 65. @RHARBRIDGE ACRONYM FINDER & WIKI… Glossary of terms, acronym wikis, and/or specialized search scenarios.
  66. 66. @RHARBRIDGE PRESENTATIONS SEARCH & SHOWCASE SITE… Create a search experience, add ‘highlighted presentations’ w/ ability to submit.
  67. 67. @RHARBRIDGE USABILITY TESTING, DIARY STUDY, CARD SORTING… Lots of design, info architecture, and feedback activities can improve adoption.
  68. 68. @RHARBRIDGE BUILD AN OFFICE VIDEO PORTAL… Wait… Microsoft did that for you! So all you have to do is start leveraging it!
  69. 69. @RHARBRIDGE
  70. 70. @RHARBRIDGE
  71. 71. @RHARBRIDGE RESOURCES TO HELP YOU BE SUCCESSFUL… These are a few of the resources you should check out. Get started today with:  FastTrack Content, Labs & Guidance: http://aka.ms/getfasttrack  Office 365 Success Center: http://success.office.com  Office 365 Training App: http://aka.ms/officetraining  Office 365 for Business Learning Center: http://aka.ms/o365learning  Join the “Driving Adoption” Group in: www.yammer.com/itpronetwork  Lync 2013 Rollout & Adoption Success Kit http://aka.ms/lyncrask  Yammer Success Center: https://about.yammer.com/success/  Purchase & Provide Sweet 365 Gear: http://www.co-store.com/iw  Leverage Popular Use Cases: http://www.discoversharepoint.com/  Discover SharePoint App: http://aka.ms/dspapp  OnRamp (Automated Deployment Assistance): https://onramp.office365.com/onramp/  Office 365 Roadmap: http://office.com/roadmap
  72. 72. @RHARBRIDGE MORE RESOURCES TO HELP YOU BE SUCCESSFUL… These are a few of the resources you should check out. Available Programs (Applicability Varies):  Customer Immersion Experience: http://aka.ms/TryImmersion The Microsoft Experience Center provides you a facilitated hands-onenvironment to experience Microsoft’s productivity solutions through a series of simulated, every day scenarios.  Adoption Offer (New 150+ Seat): https://deploy.office.com/email-migration-offer  Software AssuranceDeployment Planning Services: https://deploy.office.com/deployment-planning-services  Software AssuranceTraining Vouchers: https://www.microsoft.com/learning/en-us/software-assurance-benefits.aspx  Onboarding Center: https://deploy.office.com/onboarding-center  100+ PowerPoint Presentations on SlideShare: http://www.SlidesShare.net/RHarbridge  RichardHarbridge & Kanwal Khipple via LinkedIn or 2toLead.com
  73. 73. Thank You! Organizers,SponsorsandYouformakingthispossible. 100+AwesomePresentationsAt.. Slideshare.Net/RHarbridge WhenToUseWhatWhitepaper.. WhenToUseWhat.com ImproveItBook.. ImproveIT.How/Book Office365SuccessCenter.. Success.Office.Com Message Me On LinkedIn or Email Richard@2toLead.com SPEAKER | AUTHOR | SUPER FRIENDLY Twitter: @RHarbridge. More to come on our blog at http://2toLead.com.

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