The Community Roundtable is pleased to release The State of Community Management 2015! The sixth edition of the annual report series provides a snapshot of the progress and changes in community management approaches and highlights emerging standards. This year, TheCR analyzed data from more than 200 communities representing a broad range of community sizes and sectors to measure community maturity and its relationship to member engagement and community value.
The key findings of the 2015 SOCM are:
*Strategy: Invest in people and systems, not just platforms
*Operations: Advocacy programs are more than just a checkbox
*Tactics: Quick wins exist to improve engagement
This Executive Summary captures the key findings of the research, along with demographics, perspective and analysis of the state of community strategy in 2015. The full report (available at http://www.communityroundtable.com/socm2015), goes into detail on data findings across eight competencies of the Community Maturity Model, including strategy, leadership, culture, community management, content and programming, policies and governance, tools, and metrics and measurement.