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Unbundling Legal Services ,[object Object]
Introduction and Background ,[object Object],[object Object],[object Object]
Unbundled Legal Services Defined ,[object Object],[object Object],[object Object],[object Object]
Some History About This Movement ,[object Object],[object Object],[object Object],[object Object]
Why all the interest now? ,[object Object],[object Object],[object Object],[object Object]
New Generation of Consumers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
http://www.flickr.com/photos/13898469@N00/3098748832/ What do consumers of legal services want?
The new “Consumer” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What do consumers of legal services want? Prepared to sub optimize Dislike hourly rates Benefits of technology passed to them Certainty of cost Not need face-to-face A “good enough” service Lower price Different value proposition Convenience and speed To compare
The Latent Market for Legal Services ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Range of Legal Services ,[object Object],[object Object],[object Object]
A Small Law Firm is a Retail Business ,[object Object],[object Object],[object Object]
Meeting Client Needs ,[object Object],[object Object]
Reality checks ,[object Object],[object Object],[object Object],[object Object]
Conclusion: So Who Benefits? ,[object Object],[object Object],[object Object]

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Unbundling Legal Services Defined

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 8.
  • 9. What do consumers of legal services want? Prepared to sub optimize Dislike hourly rates Benefits of technology passed to them Certainty of cost Not need face-to-face A “good enough” service Lower price Different value proposition Convenience and speed To compare
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.

Editor's Notes

  1. Understand changing consumer patterns and how this shapes the market.
  2. Increase in pro se. Family matters- some courts 80% at least one party is self-represented. Clogging courts- Opportunity here for unbundled legal services- Judges want pro se parties to have the benefit of legal advice and legal guidance.