Cell Phone

580 views

Published on

This is a PowerPoint I created for my Business Tech II class, teaching them the proper way to leave a voice mail message.

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
580
On SlideShare
0
From Embeds
0
Number of Embeds
21
Actions
Shares
0
Downloads
14
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Cell Phone

  1. 1. VOICE MAIL Rachel Gotham
  2. 2. Greeting <ul><li>Your name, Department or Business </li></ul><ul><li>Day of week </li></ul><ul><li>When callers can expect a return call </li></ul><ul><li>Name and extension number of assistant </li></ul><ul><li>Add “Press ‘0’ for assistance” </li></ul><ul><li>Add “Press ‘9’ to repeat this message” </li></ul>
  3. 3. Good Message <ul><li>Your full name </li></ul><ul><li>Your title, department, or business </li></ul><ul><li>Telephone number </li></ul><ul><li>Reason for call </li></ul><ul><li>When you need a response </li></ul><ul><li>Best call back time, (remember time zones) </li></ul>
  4. 4. Brief Messaging <ul><li>Keep your message brief </li></ul><ul><li>Give all information needed </li></ul><ul><li>Get to the point (don’t make a story) </li></ul><ul><li>Review your message before leaving it </li></ul>
  5. 5. Effective Message <ul><li>Get to the purpose of your call </li></ul><ul><li>Put contact information up front as well </li></ul><ul><li>Don’t repeat what the system already knows </li></ul><ul><li>Avoid leaving message about many things </li></ul>
  6. 6. What NOT to say <ul><li>Don’t repeat yourself </li></ul><ul><li>Don’t use foul language </li></ul><ul><li>Don’t make the message long </li></ul><ul><li>Don’t use offbeat and humorous talking the whole message </li></ul>
  7. 7. Sample <ul><li>This is a sample of a voice mail recording. </li></ul><ul><li>Hi, this is Petunia Wilkson. I’m sorry I’m not available to take your call right now. Please leave your name, telephone number and a detailed message and I will return your call as soon as possible. </li></ul>

×