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Online approaches to marking and feedback summer 2012


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Exploration of a range of approaches to online marking and feedback, including some benefits and considerations for staff and students. This presentation was written for the Education Excellence seminar series organised by Phil Langton.

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Online approaches to marking and feedback summer 2012

  1. 1. Online approaches to markingand feedbackBenefits and considerations for staff and studentsRoger Gardner, Learning Technologist Education Support Unit
  2. 2. Session outline• Context • Purposes of assessment • Effective feedback practice• How can technology help?• Examples• Questions and discussion
  3. 3. Purposes of assessment• Assessment of learning• Assessment for learning
  4. 4. Sadler’s 3 conditions 3 conditions for effective feedback: “The learner has to: 1. possess a concept of the standard (or goal, or reference level) being aimed for 2. compare the actual (or current) level of performance with the standard 3. engage in appropriate action which leads to some closure of the gap”Sadler, D. R. (1989). Formative assessment and the design of instructional systems. Instructional Science, 18, 119-144.
  5. 5. Good feedback practice1. helps clarify what good performance is2. facilitates the development of self-assessment (reflection) in learning3. delivers high quality information to students about their learning4. encourages teacher & peer dialogue around learning5. encourages positive motivational beliefs and self-esteem6. provides opportunities to close the gap between current & desired performance7. provides information to teachers that can be used to help shape teachingNicol, D & Macfarlane-Dick , D (2006) "Formative assessment and self-regulated learning: A model andseven principles of good feedback practice" Studies in Higher Education vol.31 no.2 pp.199-218
  6. 6. NUS 10 feedback principles1. For learning, not just 6. Legible and clear of learning 7. Provided on exams2. Continuous process 8. Include self and peer3. Timely feedback4. Related to clear 9. Accessible to all criteria students5. Constructive 10. Flexible and suited to students’ needsNational Union of Students (2008) The great NUS feedback amnesty briefing paper Education Support Unit
  7. 7. How can technology help?• Legibility of text• Varied formats e.g. audio, video• Easy access from anywhere• Students have control over when, where and how they receive and engage with marks & feedback e.g. in privacy at home• Consistency e.g. online templates aligned with assessment criteria Education Support Unit
  8. 8. How can technology help?• Storing feedback with other learning resources makes it convenient for students to revisit it when completing future assignments• Students and staff can monitor progression• Opportunities for reflection• Opportunities for self & peer assessmentTechnology, Feedback, Action!: Impact of Learning Technology on Students Engagement with Feedback, Sheffield Hallam
  9. 9. Types of feedback include• Lecturer/other staff – individual student• Lecturer/other staff – group of students• Student(s) – student(s)• Student – self
  10. 10. Examples1. Blackboard Grade Centre for marks & feedback2. Feedback formats include: a. comments in Word documents, typed and by e-pens b. audio feedback c. screencasts d. rubrics Education Support Unit
  11. 11. Examples3. Onscreen marking e.g. Turnitin Grademark4. Feedback in lectures using e-voting5. Peer feedback e.g. Blogs / file exchange6. Personal journals for reflection
  12. 12. Please choose an example ...1. Blackboard Grade Centre2. Word annotation tools3. E-pens4. Audio / video feedback5. Rubrics6. Onscreen marking7. Peer feedback8. Reflective journals9. E-voting
  13. 13. Blackboard Grade CentreBenefits include:• Central location for storage of marks and feedback• Handles variety of types of feedback e.g. text, audio, video• Audit trail and tracking• Feedback located with associated learning resources
  14. 14. Considerations• Different options for marks and feedback so clear workflow advisable• No true anonymous marking (only trust-based)• Grade Centre for each BB course (unit or programme) , but quicker course-to-course navigation coming this summer• Batch download possible from BB but currently no batch upload of feedback
  15. 15. Student submission Click on image for video
  16. 16. Full Grade Centre
  17. 17. Needs marking
  18. 18. Adding marks and feedback Click on image for video
  19. 19. Marks and feedback in GC
  20. 20. Student view – My Grades
  21. 21. Have you used comments in Word?1. Yes2. No
  22. 22. Comments in Word Click on image for video
  23. 23. Benefits• legibility and clarity• range of annotation tools available in Word – can be used with e-pens or tablets• many people familiar with comments/track changes in Word• ability to go back and quickly edit feedback• can mark offline and then upload e.g. to Blackboard
  24. 24. Considerations• health and safety – need to adapt marking habits , taking regular breaks• student submissions need to be in the correct file format• importance of feedback file naming and organisation
  25. 25. Handwritten comments - epens Click on image for video
  26. 26. Benefits• Not limited to typed feedback e.g. can draw , write equations etc• e-pens plug and play in Windows 7• Work with built in Windows handwriting recognition• Can use Ink comment function in Word / ink handwriting in OneNote
  27. 27. Considerations• For some users – getting used to the feel of the e-pen• Training Windows to recognize your handwriting can take time• Compare with other e-handwriting possibilities e.g. tablets
  28. 28. Audio feedback Click on image for video Record e.g. using Windows sound Upload as feedbackrecorder, Audacity or to Blackboard fordigital voice recorder student to download
  29. 29. Reported benefits include:• richer, more detailed feedback• seen as more personal• increased student satisfaction• increased student engagement“Sounds good" project Education Support Unit
  30. 30. Considerations • May take practice before it saves time • Don’t spend time re-recording / editing unless absolutely necessary • Pre-emptive recordings can be used to address likely errors/issues/questions • One to many audio feedback could save time and engage studentsRotheram, B. Practice tips on using digital audio for assessment feedback . Available from Sounds Good project website
  31. 31. Screencasting Benefits • Many applications e.g. worked examples, demos • audio & video • individual or group feedback • free easy to use tools e.g. Screenr • e.g. 2 Click on image for video
  32. 32. Considerations• Free tools normally have time limit e.g. 5 mins (can be a benefit)• Quickest workflow is to do a single take and not edit, so feedback may be “unpolished”• Best to keep feedback short as video file sizes can get larger
  33. 33. Rubrics (marking criteria) • Click on links below for short videos Adding a rubric to an assignment in Blackboard • Student views rubric before submitting • Marker uses rubric for marking • Student views marks & feedback in rubric • Student viewing rubric when submitting to Turnitin
  34. 34. RubricsBenefits Considerations• Consistency • Need to check• Marks and feedback specific functions of related to clear different tools e.g. criteria Blackboard rubric• Can adapt existing better suited then marking schemes and Turnitin to handle criteria mark bands• Can be re-used
  35. 35. Onscreen marking: Grademark Click on image for video
  36. 36. GrademarkBenefits Considerations• Drag & drop • Not available offline comments • Limited licences• Re-use comments currently• Rubrics • Health and safety –• Integrated with text- may need to adapt matching marking habits
  37. 37. Feedback in lectures using e- voting Benefits include: • Instant feedback • Active engagement • Can be anonymous • Students can compare with peers Click on image for case study • Results can be saved
  38. 38. Considerations• Question design• Practical management of handsets• Availability of handsets• Be prepared to be flexible in a session (e.g. to address misconceptions)• Allow time for discussion to explore responses
  39. 39. Peer feedback • File exchange example • Word docs reviewed and shared • Other options available in BB Click on image for case study and elsewhereOr video at:
  40. 40. Benefits• Encourage engagement with marking criteria• Promote deep learning e.g. evaluation• More efficient & timely feedback for large groups• Students practice and transferable skills e.g. providing constructive criticism• Helps students learn from each other and place their own work
  41. 41. Considerations• Students often say they don’t like it! So the rationale and benefits for students need to be clearly communicated• Value of process as well as product• Moderation• Student involvement in formulating assessment criteria• Careful selection of appropriate tool
  42. 42. Blogs or journals
  43. 43. Benefits• Opportunities for self-assessment• Student is central and active• Simple format, but can be used for:  Individual reflection (e-portfolio)  Keeping notes to inform later work  Keeping diary (recording data for later analysis)  Feedback through comments  Peer review / assessment
  44. 44. Considerations• What will be participants’ motivation to blog? e.g. requirements of course / assessment / personal value?• Audience - who are they writing for ? public, private, course, group• Community - who will read /comment? peers, tutor, other?
  45. 45. Questions?• Contacts and further information:• Handout containing references: