One of these days, you will wonder why an officemate suddenly reacted negatively on something
you said while the other keep smiling. You will be surprised why a group of person said they do not
agree with what you were saying just after two sentences. Relationship turns more personal rather
than professional. Frustration comes creeping into your life with you practically giving up the quest
to understand. In extreme cases, you might already be in the midst of a conflict, spending negative
energy, fighting and fending off adversaries and is now trying to get even. The vicious cycle of
conflict has started and there’s no let up to the stress it brought. You conclude that your work
relationship with your boss, your direct report and/or your colleague, or stakeholder is no longer
important and thus, need not be fixed. The project you are managing is going south due to silent
bickering or has already failed, so why bother? It is now a serious situation because the worse is
about to come-… and that is you are going to start doubting yourself.
I know what it is like to become a victim of perception. You will not like it. They will not like it.
Nobody will! It is for these reasons that I want you to have the opportunity to learn and try to get a
good handle of these challenges. Nobody can do this perfectly but we all have to start somewhere.
We need to be aware for without good understanding and appreciation of another person’s external
and internal cultural dimensions, we can get lost, creating conflicts instead of harmony in the