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RetailOasis Big Breakfast: Steve Kulmar, Founder RetailOasis

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A presentation by Steve Kulmar from the RetailOasis Big Breakfast - here we discuss two key questions in retail.
1. What is the one thing that will kills us in the future?
2. What really makes a great retail business?

Published in: Business
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RetailOasis Big Breakfast: Steve Kulmar, Founder RetailOasis

  1. 1. 11 1 PIPPASteve Kulmar, Founder RetailOasis RetailOasisBigBreakfast
  2. 2. 2 THE TWO QUESTIONS I GET ASKED THE MOST
  3. 3. 3 METHODOLOGY 1. WHAT IS THE ONE THING THAT WILL KILL US IN THE FUTURE?
  4. 4. 4 2. WHAT REALLY MAKES A GREAT RETAIL BUSINESS?
  5. 5. 5
  6. 6. 6
  7. 7. 7
  8. 8. 8 Combined US$3 Trillion
  9. 9. 9
  10. 10. 10 Invadingour privacy? Killing Bricks& Mortar Monopolistic Practices Destroying Traditional Businesses
  11. 11. 11 Apple has created over 2,000,000 jobs across the US
  12. 12. 12 Google controls 89% of internet searches
  13. 13. 13 Amazon handles 75% of electronic book sales
  14. 14. 14 More US households have a relationship with Amazon Prime than God
  15. 15. 15 Facebook products are used by 95% of young adults.
  16. 16. 16 Together, Apple & Google provide 99% of mobile phone operating systems
  17. 17. 17 Google & Facebook have an advertising duopoly accounting for two-thirds of online advertising spend
  18. 18. 18 Alibaba’s record for Single’s Day is US$25.3 billion of purchases
  19. 19. 19 METHODOLOGY With their intimate knowledge of our lives via algorithms and data collation chances are they will always know your customers better than you
  20. 20. 20 2. WHAT REALLY MAKES A GREAT RETAIL BUSINESS?
  21. 21. CREATIVITY Passion and drive
 with the ability to 
 commercialise it
  22. 22. CREATIVITY Passion and drive
 with the ability to 
 commercialise it FOCUS Discipline to stick to what you’re good at
  23. 23. CREATIVITY Passion and drive
 with the ability to 
 commercialise it FOCUS Discipline to stick to what you’re good at MEASUREMENT The insight to know what to measure and how to use it
  24. 24. CREATIVITY Passion and drive
 with the ability to 
 commercialise it FOCUS Discipline to stick to what you’re good at MEASUREMENT The insight to know what to measure and how to use it CREATIVITY AT THE CORE
  25. 25. RESTORATION HARDWARE
  26. 26. 26 RESTORATION HARDWARE CREATIVITY
  27. 27. GARY FRIEDMAN Chairman/CEO “At RH we concur, and believe vision is everything. It is the light that removes the darkness, the answer inside every problem, the ability to imagine a better way, a brighter day. Vision ignites the human spirit, generating hope and inspiration that can fill a person with passion, give a project a purpose, and turn a Company into a cause.”
  28. 28. 28 SUPERMOON BAKERY
  29. 29. RY STEPHEN Founder “The concept is just what we do best, which is putting forward pastry, croissants, and doughnuts that we’re really proud of in a fun, playful manner. 
 It’s what we love doing!”
  30. 30. CREATIVITY Passion and drive
 with the ability to 
 commercialise it FOCUS Discipline to stick to what you’re good at MEASUREMENT The insight to know what to measure and how to use it FOCUS AT THE CORE
  31. 31. 31 REI
  32. 32. 32 REI FOCUS
  33. 33. REI “No matter how large we grow, our roots remain firmly planted in the outdoors. Our passion for outdoor adventure is clear, whether you visit any of our stores across the country, phone us, or interact with us online.” Focus
  34. 34. 34 CW PENCIL ENTERPRISE
  35. 35. CW PENCIL  As simple as it may be, the pencil is something which despite advances in technology will never become obsolete. Whatever you may use them for, we want to make sure that you can have any pencil your heart, hand, or collection desires. Focus
  36. 36. CREATIVITY Passion and drive
 with the ability to 
 commercialise it FOCUS Discipline to stick to what you’re good at MEASUREMENT The insight to know what to measure and how to use it MEASUREMENT AT THE CORE
  37. 37. 37 AMAZON BOOKS
  38. 38. AMAZON MEASUREMENT
  39. 39. 39 METHODOLOGY AMAZON GO
 AMAZON FRESH AMAZON GO
  40. 40. 40 METHODOLOGY AMAZON FRESH
  41. 41. CREATIVITY Passion and drive
 with the ability to 
 commercialise it FOCUS Discipline to stick to what you’re good at MEASUREMENT The insight to know what to measure and how to use it
  42. 42. Thank You Level 4, 1a Rialto Lane, Manly NSW 2095 retailoasis.com@retailoasis

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