Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Jason & Scot Show ChannelAdvisor Connect 2019

332 views

Published on

Jason & Scot do a live podcast on stage at the ChannelAdvisor Connect Show in Austin Texas, April 2019.

You can listen to the audio for this presentation as a podcast here:

https://retailgeek.com/jason-scot-show-episode-173-channeladvisor-connect-2019/

Published in: Retail
  • Be the first to comment

Jason & Scot Show ChannelAdvisor Connect 2019

  1. 1. 1 SCOT WINGO Co-Founder and Executive Chairman, ChannelAdvisor CEO Get Spiffy, Inc. jasonandscot.com JASON “RETAILGEEK” GOLDBERG Chief Commerce Strategy Officer, Publicis @scotwingo @retailgeek
  2. 2. On Today’s LIVE Show: • Marketplace Explosion • Evolution of Last Mile • The Future of Commerce • Q+A Copyright 2019 Scot Wingo and Jason Goldberg
  3. 3. Marketplace Explosion Copyright 2019 Scot Wingo and Jason Goldberg
  4. 4. Marketplace: Where buyers go to shop from multiple sellers Copyright 2019 Scot Wingo and Jason Goldberg
  5. 5. What is a Third Party Marketplace? Responsibility Retail (1P) 3P-MP Merchandising Retailer Seller Merchant of Record Retailer MP Customer service Retailer Seller + MP Ship the product Retailer (or drop ship) Seller (or FBA) Pricing Retailer Seller Marketing Retailer MP 5Copyright 2019 Scot Wingo and Jason Goldberg
  6. 6. Why the Heck are they so popular? Copyright 2019 Scot Wingo and Jason Goldberg
  7. 7. What Do (Today’s Digital) Consumers Want? 7 We all love to save $! Selection The Great Bifurcation One site/app – lots of items (aka assortment) Value Convenience Trust Is this lowest price? Will I get it? Mobile Great Mobile Experience Copyright 2019 Scot Wingo and Jason Goldberg
  8. 8. 20132005 Copyright 2019 Scot Wingo and Jason Goldberg
  9. 9. Changing Consumer Behavior: Bifurcation © 2018 GetSpiffy, Inc. 9Copyright 2019 Scot Wingo and Jason Goldberg
  10. 10. Bifurcation: Rocking Retail (Value vs. Convenience) 10Copyright 2019 Scot Wingo and Jason Goldberg
  11. 11. Convenience ‘buys’ Happiness 11Copyright 2019 Scot Wingo and Jason Goldberg
  12. 12. Copyright 2019 Scot Wingo and Jason Goldberg
  13. 13. Why Do VCs Love Marketplaces? Copyright 2019 Scot Wingo and Jason Goldberg
  14. 14. Suggestions Copyright 2019 Scot Wingo and Jason Goldberg Wish Target Simon Malls Albertsons Instagram Checkout Amazon cutting back on 1P Pinterest (Coming Soon) – hired Jeremy King from Walmart Copyright 2019 Scot Wingo and Jason Goldberg
  15. 15. Amazon’s Flywheel… Key tenets: • Value • Selection • Convenience Copyright 2019 Scot Wingo and Jason Goldberg
  16. 16. Marketplace Examples Copyright 2019 Scot Wingo and Jason Goldberg
  17. 17. Pure Play Marketplace - eBay 17Copyright 2019 Scot Wingo and Jason Goldberg
  18. 18. 18Copyright 2019 Scot Wingo and Jason Goldberg
  19. 19. Hybrid Model (1P and 3P) 19Copyright 2019 Scot Wingo and Jason Goldberg
  20. 20. Hyper- Vertical Focused Marketplace 20Copyright 2019 Scot Wingo and Jason Goldberg
  21. 21. Drop Ship Marketplace 21Copyright 2019 Scot Wingo and Jason Goldberg
  22. 22. Social Media Based Marketplace 22Copyright 2019 Scot Wingo and Jason Goldberg
  23. 23. Chat or Messenger Marketplaces 23Copyright 2019 Scot Wingo and Jason Goldberg
  24. 24. Alibaba: Integrated Family of Marketplaces 24Copyright 2019 Scot Wingo and Jason Goldberg
  25. 25. Most Exciting New Marketplaces… 25Copyright 2019 Scot Wingo and Jason Goldberg
  26. 26. Most Exciting New Marketplaces… 26Copyright 2018 ChannelAdvisor Copyright 2019 Scot Wingo and Jason Goldberg
  27. 27. Coming up…? 27Copyright 2019 Scot Wingo and Jason Goldberg
  28. 28. Coming up…? 28Copyright 2019 Scot Wingo and Jason Goldberg
  29. 29. ChannelAdvisor Marketplaces 29Copyright 2019 Scot Wingo and Jason Goldberg
  30. 30. The Future of Marketplaces Copyright 2019 Scot Wingo and Jason Goldberg
  31. 31. Suggestions Copyright 2019 Scot Wingo and Jason Goldberg Wish Target Simon Malls Albertsons Instagram Checkout Amazon cutting back on 1P Pinterest (Coming Soon) – hired Jeremy King from Walmart Copyright 2019 Scot Wingo and Jason Goldberg
  32. 32. Copyright 2019 Scot Wingo and Jason Goldberg
  33. 33. Evolution of Last Mile Copyright 2019 Scot Wingo and Jason Goldberg
  34. 34. Evolution of Last Mile
  35. 35. Evolution of Last Mile
  36. 36. Evolution of Last Mile
  37. 37. Evolution of Last Mile
  38. 38. Evolution of Last Mile
  39. 39. Evolution of Last Mile
  40. 40. Evolution of Last Mile
  41. 41. Route Based Delivery
  42. 42. Point Based Delivery
  43. 43. Curbside Pickup
  44. 44. Overall US Package Delivery by Carrier, 2017 (%) 41% 30% 19% 10% USPS UPS FedEx Source: Cowen and Company; Company Reports; FedEx based on fiscal yr.
  45. 45. Amazon US Package Delivery by Carrier, 2017 (%) 58%25% 5% 12% USPS UPS FedEx Source: Cowen and Company; Company Reports; MWPVL International
  46. 46. Packages Shipped Growth Rate, 2010-2017 (CAGR) 9.6% 5.4% 3.6% 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% USPS FedEx UPS Source: Cowen and Company; Company Reports; FedEx based on fiscal yr; FedEx acquisition of TNT closed in ‘16.
  47. 47. Packages Shipped Growth Rate, 2010-2017 (CAGR) 9.6% 5.4% 3.6% 16.0% 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% USPS FedEx UPS eCom Growth Source: Cowen and Company; Company Reports; FedEx based on fiscal yr; FedEx acquisition of TNT closed in ‘16.
  48. 48. Walmart Online Grocery Pickup
  49. 49. Alphabot
  50. 50. Copyright 2017 ChannelAdvisor 55
  51. 51. SameDay Bot
  52. 52. Future of Commerce Copyright 2019 Scot Wingo and Jason Goldberg
  53. 53. Retailers Trying to Become Brands Copyright 2019 Scot Wingo and Jason Goldberg
  54. 54. RETAILERS TRYING TO BECOME BRANDS
  55. 55. RETAILERS TRYING TO BECOME BRANDS
  56. 56. RETAILERS TRYING TO BECOME BRANDS
  57. 57. RETAILERS TRYING TO BECOME BRANDS
  58. 58. RETAILERS TRYING TO BECOME BRANDS
  59. 59. RETAILERS TRYING TO BECOME BRANDS
  60. 60. RETAILERS TRYING TO BECOME BRANDS
  61. 61. RETAILERS TRYING TO BECOME BRANDS
  62. 62. TARGET
  63. 63. WALMART
  64. 64. KROGER
  65. 65. Brands are Going Direct Copyright 2019 Scot Wingo and Jason Goldberg
  66. 66. NIKETOWN OPENED IN 1990 — PORTLAND, OREGON
  67. 67. NIKE — DIRECT TO CONSUMER
  68. 68. $0.00 $4,000.00 $8,000.00 $12,000.00 $16,000.00 $20,000.00 Fiscal 2012 Fiscal 2014 Fiscal 2020E DTC CURRENTLY 24% OF NIKE REVENUE TOP U.S. COMPANIES FOR R&D SPENDING Direct-to-CustomerRevenue$millions
  69. 69. Explosion of DNVBs • Digitally Native Vertical Brand • In Other Words, a Brand that is born to go direct to consumers • 2007-2010 Bonobos, WP, Casper…. Copyright 2017 ChannelAdvisor
  70. 70. Explosion of DNVBs Copyright 2017 ChannelAdvisor
  71. 71. Was Ron Johnson Right? • 2000 Target->Apple Retail • 2011 JC Penney • 2013 Fired from JC Penney Jonson’s JCP Vision • A ‘shop of mini-shops’ • Exclusive Brands • Events/Experiences: Coffee, yoga • Town Square • No cash registers Copyright 2017 ChannelAdvisor
  72. 72. ULTIMATELY A Few Aggregators Price, Assortment, Convenience Vertically Integrated Brands Exclusivity, Personized, Experience
  73. 73. Copyright 2017 ChannelAdvisor Domain Northside (Simon)
  74. 74. 81 SCOT WINGO Co-Founder and Executive Chairman, ChannelAdvisor CEO Get Spiffy, Inc. linkedin.com/in/thescotwingo/ jasonandscot.com JASON “RETAILGEEK” GOLDBERG Chief Commerce Strategy Officer, Publicis linkedin.com/in/jasongoldberg/ @scotwingo @retailgeek Q+A

×