Lean 6 Sigma Public Sector First Kick Off Meeting

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Lean 6 Sigma Public Sector First Kick Off Meeting

  1. 1. LEAN 6 SIGMA PUBLIC SECTOR COMMUNITY KICK OFF MEETING – April 24, 2009 Paris, La Défense April 24, 2009 Key speaker – Roger Essoh Atos, Atos and fish symbol, Atos Origin and fish symbol, Atos Consulting, and the fish itself are registered trademarks of Atos Origin SA. October 2008 © 2008 Atos Origin. Confidential information owned by Atos Origin, to be used by the recipient only. This document or any part of it, may not be reproduced, copied, circulated and/or distributed nor quoted without prior written approval from Atos Origin.
  2. 2. Agenda » Welcome and Introduction » Opening Remark: Create Worldwide Partnerships » Foundation for Community: Share the Same Vision » What to Do Next: Action Plans 10/20/2008 © RunMyProcess.com 2007 2 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  3. 3. Welcome and introduction Roger Essoh – Atos Origin Public Sector Business Development Manager Head of Innovation Practice « State Modernization » WELCOME in the first LEAN 6 Sigma Public Sector Community « Lean6S-PSC » KICK OFF MEETING 3 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  4. 4. Introduction : LEAN 6 Sigma expertise is everywhere ! North America European Middle East LEAN 6 Sigma LEAN 6 Sigma LEAN 6 Sigma Experts Experts Experts Together we can create the first LEAN Asia Caribbean 6 Sigma community LEAN 6 Sigma LEAN 6 Sigma Experts dedicated to Public Experts Sector ! South America Australia& Oceania Africa LEAN 6 Sigma LEAN 6 Sigma LEAN 6 Sigma Experts Experts Experts 4 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  5. 5. Agenda » Welcome and Introduction » Opening Remark: Create Worldwide Partnerships » Purpose of Kick Off Meeting » Atos Origin Overview » Why create a global L6S Public Sector Community » Challenges and Opportunities »Q&A » Foundation for Community: Share the Same Vision » What to Do Next: Action Plans 10/20/2008 © RunMyProcess.com 2007 5 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  6. 6. Lean 6 Sigma Worldwide partnership North America European Middle East LEAN 6 Sigma LEAN 6 Sigma LEAN 6 Sigma Experts Experts Experts BUILD A WORLDWIDE Asia Caribbean PARTNERSHIP AND LEAN 6 Sigma LEAN 6 Sigma Experts A NETWORK OF Experts LEAN 6S EXPERTS South America Australia& Oceania Africa LEAN 6 Sigma LEAN 6 Sigma LEAN 6 Sigma Experts Experts Experts 6 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  7. 7. Agenda » Welcome and Introduction » Opening Remark: Create Worldwide Partnerships » Purpose of Kick Off Meeting » Atos Origin Overview » Why create a global L6S Public Sector Community » Challenges and Opportunities »Q&A » Foundation for Community: Share the Same Vision » What to Do Next: Action Plans 10/20/2008 © RunMyProcess.com 2007 7 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  8. 8. Purpose of the kick off meeting Public Sector key change Public Sector factors Market is Lean 6 changing… Why a such Sigma is community now ready Today ? for Public Sector LEAN6S Public Sector Benchmark Build a & best Business LEAN 6S practices, community opportunities in the key Lean 6 Sigma is reference success factors Lean 6 for PS coming with this Sigma change… business potential for PS * Footnote Source: Source Public Sector Community – Kick off meeting – April 24, 2009 8 LEAN 6 Sigma
  9. 9. Agenda » Welcome and Introduction » Opening Remark: Create Worldwide Partnerships » Purpose of Kick Off Meeting » Atos Origin Overview » Why create a global L6S Public Sector Community » Challenges and Opportunities »Q&A » Foundation for Community: Share the Same Vision » What to Do Next: Action Plans 10/20/2008 © RunMyProcess.com 2007 9 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  10. 10. Our company » Atos Origin is a leading IT services company providing consulting, systems integration and outsourcing solutions – delivering business outcomes globally. » Annual revenues of € 5.4 billion » Over 50,000 employees » In 40 countries worldwide 10 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  11. 11. An end-to-end service portfolio: The entire value chain of IT services »Systems Integration »Consulting » Specialized solutions by industry and » Business, process, technology and technology – embracing innovation strategy consulting » Top ERP integrator in Europe with strong » Focused on dedicated industries with alliances deep » Strong expertise in large projects sector expertise and worldwide roll-outs » A European leader » Strong global sourcing expertise with > 2.600 consultants »Outsourcing » Strategic partner of the largest european companies » Outstanding track record for integrating people and processes » Follow the sun delivery network » eServices » Europe‘s leader in Electronic Payment 11 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  12. 12. We deliver what we promised, no matter how critical the environment » Retail & Distribution » Healthcare » Every day, Atos Origin • Every year we carry out 1 million processes the purchases medical assessments and look of 3 million customers, after the occupational health of e.g. 34 per second 500.000 employees » Olympic Games » Energy » We’re in charge of the IT of the • Atos Origin is in charge of the Olympic Games. In Beijing 2008, command and control systems of more than 4.000 IT specialists all French and many internatio-nal managed the IT systems of the nuclear power plants – largest sports event in the world. a challenging environment. » Payment solutions » Traffic » Atos Origin manages more than • Atos Origin manages the 21 million credit cards, 36 million compensation systems of the loyalty cards. We also process British Rail – or the German air more than 100 million internet traffic control systems. payments per year. 12 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  13. 13. Our profile: A well-balanced portfolio »Business Mix: »Worldwide presence and »High competencies in End-to-end offerings strong european focus major industry verticals »Consulting »Other »Utilities »France »Public 6 »Rest of 4 EMEA 9 »Retail 25 16 29 10 40 54 »Ger- 12 15 many »Telecom & CE 19 22 17 & Media 15 »Managed » Financial »Systems Operations Services Integration »UK »Netherlands »Manufacturing Americas 4% Asia-Pacific 3% 13 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  14. 14. Global presence: All over the world, wherever you are UK UK Netherlands Netherlands 6.300 6.300 8.300 8.300 Central Europe Central Europe Americas Americas 4.300 4.300 2.900 2.900 France France Asia Pacific Asia Pacific 15.400 15.400 4.700 4.700 Rest of EMEA Rest of EMEA 8.800 8.800 » In total more than 50.000 employees worldwide 14 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  15. 15. Balanced Global Sourcing: Providing best in class services Global Datacenter Offshore Service Centers Western Europe Western Europe Poland Poland Nearshore Service North America North America IMS IMS Centers Teneriffe Teneriffe Hong Kong Armenia Armenia Hong Kong IMS IMS Closeshore Service ADMS ADMS Centers Morocco Morocco Surinam Surinam ADMS ADMS India India On-site/ on shore IMS IMS IMS IMS ADMS Malaysia Malaysia Service Centers ADMS IMS IMS IMS IMS ADMS Application Brazil Brazil ADMS Development & ADMS IMS IMS Management Services IMS Infrastructure Management Services 15 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  16. 16. Our history reflects our capabilities to integrate people and processes »Revenue in billion € »Sema »KPMG »Atos »Atos »Atos Cons. Origin Origin Origin »Origin »Atos »Atos Origin Origin »Sligos »Atos »Axime »0,9 »3,0 »3,0 »5,3 »5,4 »5,8 »5,479* »1997 »2001 »2002 »2004 »2006 »2007 »2008 * excl. Italy and AEMS operations 16 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  17. 17. Energy & Utilities Reliable and optimized operations from production to delivery to the consumer Key Facts » Key Facts What we do References (selection) » Dedicated global Energy & Utilities » Nuclear Instrumentation & Control Centers of Excellence covering the total » Oil & Gas Exploration & Production value chain » Smart Grid Through Smart Metering » Major partner to most large and well- » GIS & Assets Management established Energy & Utilities companies » SCADA & Models integration » More than 2,000 skilled Energy & Utilities » Energy Transport & Distribution professionals » eServices/Payments » Real-time competencies (data » CRM/Billing acquisition, transmission, processing, » ECM delivery) » Trading (WEM Platform) » Developed and maintain major European » Gas Hubs Gas Hubs » ERP: SAP MMT program » In charge of control and command » Sustainability systems for all French and international nuclear power plants 17 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  18. 18. Manufacturing Delivering operational agility, business flexibility and measurable business value for the global enterprise Key Facts » Key Facts What we do References (selection) » Over 10,000 skilled professionals in » Global Supply Chain Management: Manufacturing systems and operations. Global collaboration, logistics and supply » A more than 30-year track record of chain networks delivering innovative IT services and » Plant to enterprise (P2E) with combined Consulting to world-class Manufacturing MES and ERP extertise companies. » Operational Excellence: Improving plant » Design, Build, and Operate approach productivity, flexibility, product quality » Visible commitment to the industry and sustainability through Maximize Manufacturing » Product and Service Innovation: Together (MMT) and Move it - Maximize Decrease innovation cycle and time to it, including Centers of Excellence market (CoEs) for the Automotive, Chemicals, » Customer Loyalty and Brand Equity: CPG, and High-Tech and Electronics Achieve a truly customer-driven strategy industries 18 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  19. 19. Public Sector Delivering secure, cost-effective and efficient citizen-centric services Key Facts » Key Facts What we do References (selection) » One of the top providers of IT services to » Leading consultancy expertise ranging European governments from change management and » More than 25 years experience in procurement reform to financial services multiple Public Sector departments and technology innovation » Over 10,000 Atos Origin Public Sector » Systems Integration, workplace professionals are currently helping managed services and business process modernize European administrations outsourcing, enabling organizations to » Unrivaled breadth and depth of deliver value for citizens and resources: broad base of experts, from stakeholders management consultants and clinical » Public Service / eGovernment health specialists to experienced » Identity Management and Authentication technical architects » OpenSource / Open Standards » Vast expertise in enabling businessled IT » Security innovation and change 19 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  20. 20. Financial Services Keeping costs in check, whilst adding flexibility and enhancing efficiency Key Facts » Key Facts What we do References (selection) » More than 8,000 experienced Financial » Our distinctive offerings cover the full Services professionals, including 1,200 spectrum of Design, Build, Operate consultants and business analysts activities through Consulting, Systems » Leading provider of innovative payment Integration and Managed Operations solutions in Europe » Business and operational strategy » Nine out of the top ten European banks » Target Operating Model (TOM) entrust their business processes to Atos optimization Origin » M&A advisory » Dedicated global Financial Services » Risk compliance Centers of Excellence » Payments (e-Services / internet » End-to-end services that cover the full payments / mobile payments) spectrum of design, build and operate » Card and transaction processing activities, from the backoffice to » Core banking / replacement of legacy customer-facing systems and processes systems and application management » Document and workflow mngt. 20 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  21. 21. Retail and CPG Atos Origin’s distinctive end-to-end offerings ensure visibility across the entire value chain Key Facts » Key Facts What we do References (selection) » Long standing industry experience » Loyalty programs services » Deep industry knowledge and global » Payment services and solutions best-practice approach » EDI and connectivity solutions » Design build run » SCE solutions » Strong partnerships (SAP, Siebel, » RFID Oracle, Microsoft, Siemens, Invensys » e-services / internet payment / mobile etc.) payment services » Dedicated CPG Center of Excellence » Food safety and traceability » 700 SAP/ERP implementation specialists » Maximize Manufacturing Together for the CPG industry (MMT) initiative » Unique capability to integrate MES and » ECM ERP » BI » Collaborative Supply Chain execution » Infrastructure rationalization and shared services 21 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  22. 22. Telecom and Media Improving service and capitalizing on assets to grow new revenue streams Key Facts » Key Facts What we do References (selection) » Strong partnerships and global solutions » Next Generation Services: Messaging, covering the total value chain Mobile Rich Media, Mobile Payments, » More than 5,000 Telecom & Media Mobile Advertising, and Telco 2.0 specialists » IP OSS Transformation » Dedicated global Centers of Excellence » Convergent Billing » Over 350 Telecom wireless and wire-line » Next Generation Intelligent Networks customers around the world, including (NGIN) major global players European market » BSS Outsourcing leader in prepaid billing solutions » ERP Transformation and Outsourcing » First company to design and manage » Global Sourcing customer loyalty programs for the Telecom industry 22 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  23. 23. The Olympic Games – an example of an intimate client partnership »Atos Origin is the official “Worldwide Information Technology Partner” of the International Olympic Committee (IOC): - Salt Lake City 2002* - Athens 2004 - Torino 2006 - Beijing 2008 - Vancouver 2010 - London 2012 » The Olympic Games project is a showcase of a giant design-build-run project (> 4.000 collaborators), demonstrating Atos Origin’s ability to deliver on time and under any circumstances. “Atos Origin continues to demonstrate its ability to seamlessly coordinate the efforts of a complex » Client array of best-of-breed technology partners and suppliers. This unique systems integration capability »(*) trading as SchlumbergerSema Statement enables consistent performance across multiple Olympic Games, while simultaneously facilitating the management of costs and complexity.” Jean-Benoît Gauthier, Technology Director, IOC 23 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  24. 24. We do it for the Olympics – Imagine what we can do for you »Key Facts Beijing 2008 » Business Challenges » Partnership management: leading a consortium of technology partners without - 70+ sites, 302 sporting formal contractual relationships events » Change and risk management: processes, people, and technology - 50+ business » Operational readiness: Be ready on time for the opening ceremony applications - 4.000 IT staff » Solutions - 10.000 PCs and 1.000 » Knowledge management best practices and technology re-use servers » Integration challenge: test, test, test - 200.000 accreditations » IT security: real-time monitoring of the entire infrastructure » ERP of the Games: accreditation system, volunteers management system, transportation, medical incidents, … » Real-time information systems: providing competition results worldwide (CIS, INFO2008, Internet Data Feed) » Results » The largest sport-related IT contract in history » For 17 days, we run the most high profile IT solution in the world 24 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  25. 25. What makes us unique: The way we work »Client Intimacy » We think along industry lines. And, since many of our people joined us through outsourcing, we always see things from a client perspective. »Partnership on eye level » With 50.000 people world- wide we’ve a global reach. However »Commitment we’re a partner » We do what we say. And, we say on eye level. what we do. This is not just marketing. This is some-thing you’ll experience when you work with us. »Integration » Since Atos Origin has been formed through »Flexibility and Agility the integration of a number of companies, we have developed specialist knowledge: » Each of our business units have a high Indeed, one of our major strengths is to degree of freedom. That guarantees a pragmatic, hands- integrate people and processes. on approach leading to a new level of flexibility and individuality. 25 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  26. 26. Atos Origin: A client centric organisation with global operations… » … powered by people 26 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  27. 27. Agenda » Welcome and Introduction » Opening Remark: Create Worldwide Partnerships » Purpose of Kick Off Meeting » Atos Origin : leader in Public Sector Modernization » Why create a global L6S Public Sector Community » Challenges and Opportunities »Q&A » Foundation for Community: Share the Same Vision » What to Do Next: Action Plans 10/20/2008 © RunMyProcess.com 2007 27 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  28. 28. Atos Origin vision of State Modernisation LEAN 6 SIGMA, a Pragmatic Approach for State Modernisation challenges STATE MODERNIZATION RGPP •Reforms •Mesures Balanced Economic State Budget Performance •Reporting & Dashboard Public Client Social Satisfaction Inclusion LEAN 6 Sigma Public Sector STRATEGY N IO V AT N NO I Strategic Performance Operational Performance MEASURE GOV PERFORMANCE Lean 6 Sigma Public Sector, an important axis in State Reform Monitoring Method MESURE our vision of state modernization LOLF MEASURE PROJ. PERFORMANCE • Missions MAREVA • Objectives • Indicators Project Monitoring Method OPERATION 28 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  29. 29. Atos Origin, leader in Public Sector modernization An approach focused on 4 axis [State Modernisation Observatory] [Electronic Administration] Monitoring through a State Improve relations between modernization observatory: the Relations with government and customers through RGPP mesures, their realisation and Government a better public services delivery associated indicators Monitoring Government Governent Performance Processes Government reforms Performance [Innovation drives Modernisation ] [Government Delivery System] Innovation Improve processes and optimize Put innovation and disruptive Information Systems mindset inside government reforms Copyright Atos Origin 2007 29 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  30. 30. Agenda » Welcome and Introduction » Opening Remark: Create Worldwide Partnerships » Purpose of Kick Off Meeting » Atos Origin Overview » Why create a global L6S Public Sector Community » Challenges and Opportunities »Q&A » Foundation for Community: Share the Same Vision » What to Do Next: Action Plans 10/20/2008 © RunMyProcess.com 2007 30 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  31. 31. Why create a L6S-PSC today ? TODAY, Public Sector is driven by PERFORMANCE… Approaches : Approaches : Customer Journey Mapping LEAN (efficiency) eAdministration Six Sigma (effectiveness) of i ce er Public Vo tom Benchmarks & Ad im s Cu m plif s Communication Best practices in ic is at tr io at n iv Public e Operational Excellence Sector Change Management Ad B Trans- m ur in de formation is n Local and isolated tr ng at iv itori AUDIT & experimentations e on OI M R Evaluation Approaches : No identified approaches : RIA (Regulatory Impacts Analysis) Corporate level Standard Cost Model (EU) Operational level 31 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  32. 32. This transformation is bringing Business Opportunities for US L6S experts diversification into a new growing market Governments cost-efficiency, operational excellence and improved customer satisfaction. Lean Six Sigma Experts Our Approach S Efficient O 4 O Leverage Lean 6 R Sigma as a pragmatic approach for Public Justice / Police Sector Ed th al uca Drive PS efficiency and He tion English Blogs French Blogs effectiveness US French speaking UK Lean 6 Sigma Lean 6 Sigma countries : Empower professionals me n t Italie Pubic Sector Pubic Sector and entire organizations Labor n Enviro Portugal Community France Community Improve Customer Egypte Belgium … satisfaction Defe n port / Optimize processes, se Trans tic Logis services delivery Competences & Know How in Public Sector 32 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  33. 33. LEAN 6 SIGMA in Pubic Sector An innovative method: Efficient 4 PROCESSES LPS LPS (Lean Public Sector) (Lean Public Sector) RESULTS STRATEGY S MESURE MESURE Efficient O 4 O P33 P (Governent reform monitoring method) (Governent reform monitoring method) R (Steering Public Sector Performance) (Steering Public Sector Performance) MAREVA MAREVA EXECUTION 33 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  34. 34. Agenda » Welcome and Introduction » Opening Remark: Create Worldwide Partnerships » Purpose of Kick Off Meeting » Atos Origin Overview » Why create a global L6S Public Sector Community » Challenges and Opportunities »Q&A » Foundation for Community: Share the Same Vision » What to Do Next: Action Plans 10/20/2008 © RunMyProcess.com 2007 34 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  35. 35. Public Sector Challenges and Opportunities Justice Government: / Police Pressures in policing budget Health Cost-efficiency Transport Government: Inadequate control & monitoring system / Logistic Under investment & costs Government: of new treatments Citizens: Privatization Sophisticated and segmented Failure in controlling immigration, prevention Cross-geography collaboration health market in youth crime, etc. Environmental impacts Difficulty in matching the pace of change Cost-efficiency Citizens: Citizens: Reasonable price for medical care Low cost travel Patient-centric view L6S Public Multi-channels transportation New IT for the sharing of information Sector Environmental impacts Community Education Defense Government: Government: Slashed government budget Tensions between academic delivery and Complex organization service management Government: Difficulty to manage change Rethink its strategies towards higher education Costly environmental Global military missions management development Citizens: End-of-pipe approaches to pollution Safety & energy efficiency Citizens: Open, fluid ecology of learning Creativity and innovation Environment 35 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  36. 36. Agenda » Welcome and Introduction » Opening Remark: Create Worldwide Partnerships » Purpose of Kick Off Meeting » Atos Origin Overview » Why create a global L6S Public Sector Community » Challenges and Opportunities »Q&A » Foundation for Community: Share the Same Vision » What to Do Next: Action Plans 10/20/2008 © RunMyProcess.com 2007 36 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  37. 37. Agenda » Welcome and Introduction » Opening Remark: Create Worldwide Partnerships » Foundation for Community: Share the Same Vision » Organisation & Governance Structure » Key points: Strengthen Marketing and Establish Benchmark » Open Discussion: L6S business strategies for the Public Sector » What to Do Next: Action Plans 10/20/2008 © RunMyProcess.com 2007 37 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  38. 38. Agenda » Welcome and Introduction » Opening Remark: Create Worldwide Partnerships » Foundation for Community: Share the Same Vision » Organisation & Governance Structure » Key points: Strengthen Marketing and Establish Benchmark » Open Discussion: L6S business strategies for the Public Sector » What to Do Next: Action Plans 10/20/2008 © RunMyProcess.com 2007 38 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  39. 39. LEAN 6 Sigma – Public Sector Community website Temporaly link : http://sd-15371.dedibox.fr/joomla Official link : http://www.lean6spublicsector.org BETA version 39 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  40. 40. Home page 1 Beta version 1. Latest added 2. Main menu 2 5 3. Members zone 4. Register or Log in 3 6 5. Search zone 6. Events and Agenda 4 7 7. Poll 8. Who’s online? 8 9. Counter 9 40 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  41. 41. Latest added 1 41 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  42. 42. Main menu 2 42 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  43. 43. Members zone 3 Launch seminar 43 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  44. 44. Members zone / Marketing / Launch seminar 44 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  45. 45. Register or Log in 4 45 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  46. 46. Register or Log in / Members access » Moderators » Members » Members 1 » Members 2 » Guest » Access to » Access to » Access to Resources Resources Resources Benchmark & Case Benchmark & Case Documents & Tools Studies, Documents Studies, Documents » Allowed to view & Tools & Tools Article, Blog, Topics » Access to Business, » Access to Business, Opportunities, Marketing Marketing, Client list » Allowed to create » Allowed to create Article, Blog, Topics, Article, Blog, Topics, post AO & Agenda post AO & Agenda 46 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  47. 47. Search zone 5 47 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  48. 48. Events and Agenda 6 48 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  49. 49. Poll 7 49 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  50. 50. Who’s online 8 Login 50 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  51. 51. Counter 9 51 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  52. 52. Agenda » Welcome and Introduction » Opening Remark: Create Worldwide Partnerships » Foundation for Community: Share the Same Vision » Organisation & Governance Structure » Key points: Strengthen Marketing and Establish Benchmark » Open Discussion: L6S business strategies for the Public Sector » What to Do Next: Action Plans 10/20/2008 © RunMyProcess.com 2007 52 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  53. 53. Our Go to Market strategy to develop the community To launch Open discussion Bus ine ss Strategy unity mm Co Market L6S Public Sector Build Establish Facts Best Practice Knowledge Benchmark Directory Evangelize L6S Community Offe p r ershi Partn Skills 53 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  54. 54. Agenda » Welcome and Introduction » Opening Remark: Create Worldwide Partnerships » Foundation for Community: Share the Same Vision » Organisation & Governance Structure » Key points: Strengthen Marketing and Establish Benchmark » Open Discussion: L6S business strategies for the Public Sector » What to Do Next: Action Plans 10/20/2008 © RunMyProcess.com 2007 54 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009
  55. 55. Agenda » Welcome and Introduction » Opening Remark: Create Worldwide Partnerships » Foundation for Community: Share the Same Vision » What to Do Next: Action Plans 10/20/2008 © RunMyProcess.com 2007 55 LEAN 6 Sigma Public Sector Community – Kick off meeting – April 24, 2009

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