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4 Customer Tips on Improving your IT Organization with RES Software

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From consumerization of IT to employee onboarding, there are plenty of ways to fully leverage RES Software to IT's advantage. Here are 4 unique ways our customers are using RES Software today.

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4 Customer Tips on Improving your IT Organization with RES Software

  1. 1. 111 Copyright © 2013, RES Software. All rights reserved. 0113 Improved Security with USB Management | Faster, More Efficient On-boarding of Employees | Tighter Security & Compliance with Automated Off-boarding | Control Over Consumerization of IT and Application Bloat | Improved Security with USB Management | Faster, More Efficient On-boarding of Employees | Tighter Security & Compliance with Automated Off-boarding | Control Over Consumerization of IT and Application Bloat | Improved Security with USB Management | Faster, More Efficient On-boarding of Employees | Tighter Security & Compliance with Automated Off-boarding | Control Over Consumerization of IT and Application Bloat | Improved Security with USB Management | Faster, More Efficient On-boarding of Employees | Tighter Security & Compliance with Automated Off-boarding | Control Over Consumerization of IT and Application Bloat | Improved Security with USB Management | Faster, More Efficient On-boarding of Employees | Tighter Security & Compliance with Automated Off-boarding | Control Over Consumerization of IT and Application Bloat | Improved Security with USB Management | Faster, More Efficient On-boarding of Employees | Tighter Security & Compliance with Automated Off-boarding | Control Over Consumerization of IT and Application Bloat | Improved Security with USB Management | Faster, More Efficient On-boarding of Employees | Tighter Security & Compliance with Automated Off-boarding | Control Over Consumerization of IT and Application Bloat | Improved Security with USB Management | Faster, More Efficient On- boarding of Employees | Tighter Security & Compliance Customer Tips on Improving Your IT Organization with
  2. 2. 222 If we made a t-shirt for each individual use-case of RES Software…
  3. 3. 333 We wouldn’t have enough sales and marketing people to wear them.  It would also be overwhelming.
  4. 4. 444 So to make life simple, we asked a few members of our Customer Advisory Board to name 4 UNIQUE ways they use RES Software. Here’s what they said…
  5. 5. 55 Challenge of overconsumption from app stores and service catalogs containing every application available that anyone can install. Tech-savvy employees bypassing IT to get their hands on the latest technologies (Shadow IT). Challenge of supporting role changes and inappropriately allocated services. Photo from Wikimedia Commons – Cuddling with multiple devices
  6. 6. 666 Did you know… Click to read the full article More than 80% of survey respondents admit to using non-approved SaaS applications in their jobs.
  7. 7. 777 48% said their companies have more apps than required to run the business That's up from 34% in a previous survey. Only 37% said a majority of the apps their business is running are mission critical Did you know… Click to read the full article
  8. 8. 888 Manage Consumerization of IT & Application Use With RES Software… • Eliminate costly over consumption. • Set regulations and policies to limit application and service usage based on role, location or time. • Provide services that are triggered by business qualification, allowing for better alignment between IT and the business. • Offer self-service IT for users to request additional services outside of their pre-determined provisions. • Allow consumerization while maintaining the control IT needs with business rules.
  9. 9. 99 On-boarding On-boarding new employees is a part of every enterprise at some point in the business cycle. From setting up new emails to ordering devices and furniture, this process is typically labor intensive and highly time consuming.
  10. 10. 101010 Extreme On-boarding True Story 1 to 2 hours to complete on-boarding PER PERSON!!! Imagine this onboarding process with: Mergers/acquisitions  Internship/co-op programs  Consultants/contractors 1 Large Law Firm 70 page onboarding script Photo from http://shanninlaw.com/?page_id=20
  11. 11. 111111 A Financial Software Customer Hires ~5,000 Seasonal Workers Annually to onboard each new employee (Exchange acct, email, share drives, etc.) Before RES Software After RES Software 3 to 5 Days To onboard each new employee (exchange acct., email, share drives, etc.) Several Minutes Significantly freeing up IT resources and reducing costs
  12. 12. 121212 Faster, More Efficient Employee On-boarding With RES Software… • On-boarding can be simplified with automation. • Time, cost & resources can be saved. • Automatically provision and grant access to ALL necessary IT resources to employees. • Predict and provide 80% of the services IT users need automatically
  13. 13. 131313 Copyright © 2013, RES Software. All rights reserved. 0113 Many companies have an off-boarding process that’s very manual and prone to error. Even those with a great on-boarding process commonly struggle with off-boarding. Separated employees can be a major security & compliance risk. Photo from Blogging4jobs.com
  14. 14. 141414 The Risk Of Terminated Employees Terminated employees can: Remotely connect back in  Access/copy old files  Access external company accounts And on the odd occasion… Deliberately wreak havoc within the system!
  15. 15. 151515 Huge Liability… This is a huge liability for companies that have a lot of seasonal/temporary workers, interns, contractors, consultants.
  16. 16. 161616 Tighter Security & Compliance with Automated Off-boarding With RES Software… • Automatically unsubscribe users from ALL IT services that fall out of scope as their roles or responsibilities evolve or end employment. • Services automatically returned ensuring security, compliance & control over licensing and sensitive data.
  17. 17. 171717 Copyright © 2013, RES Software. All rights reserved. 0113 USB USB flash drives are useful and common, providing a convenient way to lug data around. BUT!! They also pose HUGE security risks. Have you heard about these eyebrow raising security incidents? Device Management
  18. 18. 181818 Stolen Personal Info The worker…is alleged to have secretly copied data onto an external drive over the course of a year and a half.
  19. 19. 191919 • Staff secretly dropped discs & USB drives in gov’t parking lots. • 60% plugged devices into office computers. • If drives had official logo, 90% were installed! • Think of potential lost info and malware! Security “Testing”
  20. 20. 202020 Improved Security With Dynamic Management With RES Software… • RES Software easily manages IT peripherals and their use based on user context. • Decide when, where & by whom USB drives can be accessed & written. • Decide which manufacturers/models of USBs to allow for added security. • Applies to all IT services, data, devices and peripherals.
  21. 21. 212121 Copyright © 2013, RES Software. All rights reserved. 0113 I WANT TO KNOW MORE! If You Want to Improve User Experience and Productivity, Visit www.itstore.com

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