Better Life of An IT Service - The 6 Step Improvement Program

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Delivering IT as a service is much broader than just, literally delivering an IT service. There is a life cycle from identifying a user's need, to delivering the services, adjusting based on the evolving user needs and the returning those services when they are no longer need. In this infographic we show the right way to look at an IT service.

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Better Life of An IT Service - The 6 Step Improvement Program

  1. 1. BETTER LIFE OF AN IT SERVICETHE 6 STEP IMPROVEMENT PROGRAM Step 1: Identify who should have access and why Step 2: Determine automatic or manual request Step 3: Trigger instant delivery of service at request Step 4: Dynamically personalize service to IT consumer workstyle Step 5: Instantly secure service to IT consumer workstyle Step 6: Trigger instant return of service at request Step 6: Trigger instant return of service at request Step 1: Identify who should have access and why Identity Aggregation Approval Workflow Self Service Request Fulfillment Run Book Automation IT Tool Integration Delegation Change Audit Profile Management Context Aware Security Policy Configuration Virtualization Integration Run Book Automation IT Tool Integration Delegation Change Audit SERVICE ACTIVELY USED BY IT CONSUMER Presented By: Where BusinessMeetsIT. For more information, visit: www.ressoftware.com Unsubscribe Qualify Request Subscribe Adapt Secure Unsubscribe Qualify Decision Phase Delivery Phase Operational Phase Return Phase

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