ANATOMY OF THE
RES ONE SERWCE STORE
When visiting the RES ONE Service Store. you will see your company logo and
branding because the Service Store is wstomizable.
Your personal service store where you can shop for services that make you
productive. Clicking this button brings you back to the main store.
2. Shopping Cart
Click View Cart to see the services you've selected and proceed to checkout
3. Search Bar and Filters
Search for speciﬁc services. or ﬁlter by category. You will only see the
services you qualify for, making it easier to ﬁnd what you are looking for.
4. Undoing an Action
If necessary. click Undo within 5 seconds after requesting a service to cancel.
5. Requesting Services
Depending on tile type of service:
- Click Add to Cart.
- Click Request for a service.
- Click Install for an application.
6. Service Details
Click More to view a descnption of the service. screenshols and more.
When viewing the details ofa service, screenshots with rriore information may
be included. Click on the screenshot to view it full screen.
8. Launch Application
Once the application is installed. it can be launched by click the Open button.
9. Canceling Services
If you are already subscribed to a service. click Remove to cancel the
Wew the services you‘ve added to your cart
10. Remove items
Click Remove to remove a single item from the cart.
Altematively, select speciﬁc items and click Remove selected.
Click Checkout to request all services in the cart at once.
12. Clear Cart
Click Clear Cart to remove all items in the cart.
After clicking Checkout. the RES ONE Servie Store automatically delivers
services or begins workﬂows. You are subscribed to a service until you no longer
qualify. Then, it will be automatically retumed.
13. Service Panels
Request services for other people. including your employees. This section
is only available if you are authorized.
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14. Multiple Service Panels
You may have access to multiple service panels. based on your role.
15. Search Bar and Filters
Search for a speciﬁc user request, or ﬁlter the requests by category.
16. Make Requests
- From the People overview, click Request to request services for a
- From the Services section. click Request to request a speciﬁc service for
- When seleaing people or services, use Ctrl + s to select all
17. Undoing an Action
If necessary, click Undo within 5 seconds after requesting a service to undo
View any pending messages or updates
19. Search Bar and Filters
Search for a speciﬁc message. or ﬁlter the messages by type.
Click Archive for more ﬁltering options
Some services may need to notify you about something. Nhen you read the
message. the Read button changes to Open. Nhen you move to a different
section. read messages will be archived.
21. Provide lnfonnation
Some services may request for additional information before they can be
delivered. For example. if you request a service that lets your organization
know that you have a new mobile phone number. you may need to provide
Some services may require the completion of a list of tasks before they can
be delivered. The progress bar shows the percentage of tasks that have
been completed. so you know the status.
Some services may require approval before they are delivered. You will be
notiﬁed of the approval process.
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When services are selected. the RES ONE Service Store leverages automation to
execute services. deliver applications and make needed changes. 24
View your pending requests. including status updates.
25. Search Bar and Filters
Search for a speciﬁc request. or ﬁlter the requests by category
Click Show all for more ﬁltering options.
26. Request Details
Click once to view the details of a request.
For more information, visit: www. ressoftware. com