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  2. 2. DEFINITIONSilent (non-verbal) messages communicated through thesenders body movements, facial expressions, voice toneandloudness, etc. In social psychology, all behavior in presence ofanother person is considered communication. Also called kinesiscommunications. See also non verbal communication Up to 93 % of communication is non- verbal. Including tone of voice, eye movement, posture, hand gestures, facial expressions and more. The pressure of body language can especially be felt in emotional situations. Body language usually prevails over words.
  3. 3. Types of nonverbal communicationand body languageThere are many different types of nonverbal communication.Together, the following nonverbal signals and cuescommunicate your interest and investment in others.
  4. 4. Facial expressionsThe human face is extremely expressive, able toexpress countless emotions without saying a word.And unlike some forms of nonverbalcommunication, facial expressions are universal.The facial expressions for happiness, sadness,anger, surprise, fear, and disgust are the sameacross cultures.
  5. 5. Body movements andpostureConsider how yourperceptions of people areaffected by the way theysit, walk, stand up, orhold their head. The wayyou move and carryyourself communicates awealth of information tothe world. This type ofnonverbal communicationincludes your posture,bearing, stance, andsubtle movements.
  6. 6. GesturesGestures are woven intothe fabric of our dailylives. We wave, point,beckon, and use ourhands when we’rearguing or speakinganimatedly—expressingourselves with gesturesoften without thinking.However, the meaning ofgestures can be verydifferent across culturesand regions, so it’simportant to be carefulto avoidmisinterpretation
  7. 7. Eye contactSince the visual sense isdominant for most people,eye contact is an especiallyimportant type of nonverbalcommunication. The wayyou look at someone cancommunicate many things,including interest, affection,hostility, or attraction. Eyecontact is also important inmaintaining the flow ofconversation and forgauging the other person’sresponse
  8. 8. TouchWe communicate agreat deal throughtouch. Think about themessages given by thefollowing: a firmhandshake, a timid tapon the shoulder, awarm bear hug, areassuring pat on theback, a patronizing paton the head, or acontrolling grip on yourarm.
  9. 9. SpaceHave you ever felt uncomfortableduring a conversation because theother person was standing tooclose and invading your space? Weall have a need for physical space,although that need differsdepending on the culture, thesituation, and the closeness of therelationship. You can use physicalspace to communicate manydifferent nonverbal messages,including signals of intimacy,aggression, dominance, oraffection.
  10. 10. VoiceWe communicate with our voices, even when we are not usingwords. Nonverbal speech sounds such as tone, pitch, volume,inflection, rhythm, and rate are important communicationelements. When we speak, other people “read” our voices inaddition to listening to our words. These nonverbal speechsounds provide subtle but powerful clues into our true feelingsand what we really mean. Think about how tone of voice, forexample, can indicate sarcasm, anger, affection, or confidence.
  11. 11. Examples of Body Language NONVERBAL BEHAVIOR INTERPRETATION Brisk, erect walk Confidence Standing with hands on hips Readiness, aggression Sitting with legs crossed, foot Boredom kicking slightly Sitting, legs apart Open, relaxed Arms crossed on chest Defensiveness
  12. 12. Walking with hands in pockets, Dejectionshoulders hunchedHand to cheek Evaluation, thinkingTouching, slightly rubbing nose Rejection, doubt, lyingRubbing the eye Doubt, disbeliefHands clasped behind back Anger, frustration, apprehensionLocked ankles ApprehensionHead resting in hand, eyes BoredomdowncastRubbing hands AnticipationSitting with hands clasped behind Confidence, superiorityhead, legs crossed
  13. 13. Open palm Sincerity, openness, innocencePinching bridge of nose, eyes closed Negative evaluationTapping or drumming fingers ImpatienceSteepling fingers AuthoritativePatting/fondling hair Lack of self-confidence; insecurityTilted head InterestStroking chin Trying to make a decisionLooking down, face turned away DisbeliefBiting nails Insecurity, nervousnessPulling or tugging at ear Indecision
  14. 14. CONCLUSION From the above slides we can conclude that body language really speaks a lot. We can feel it’s presence in day today life and is necessary to communicate things in an expressive way. Body language gives life to the persons communication and in this way the listener can understand the talks in a better way.
  15. 15. Lakshmi sharma