Good model that shows how a the ideal feedback conversation should be from both perspectives: the giver and the receiver of feedback..

1. FEEDBACK ROADMAP
Give feedback Receive feedback
Name the place and time at which the
Situation Listen
behavior was observed
Describe the observed behavior Behavior Listen
What did you feel because of this
behavior
Impact Let the other person finish, don’t become
defensive
Pause
Listen to the answer. Ask additional
questions.
Reaction Make sure the point is clear for you. Ask
questions and give your perspective.
Search for solutions or opportunities
for growth together
Solution Search for solutions or opportunities for
growth together