Emotional Safety in the Workplace

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These are the slides from a talk I gave at TriConf 2013

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Emotional Safety in the Workplace

  1. 1. EMOTIONAL SAFETY in the WORKPLACE CURATED by Jenn TURNER Monday, July 22, 13
  2. 2. What the HECK is EMOTIONAL SAFETY? Monday, July 22, 13
  3. 3. Monday, July 22, 13
  4. 4. Common PROBLEMS that EPICALLY DESTROY EMOTIONAL SAFETY at Work (& ELSEWHERE) + Bad attitudes: “My boss is chronically annoyed.” + Dangers in the physical environment: A worker explained that despite her expressed concerns there was an unwillingness to make sure her area was safe. The episode left her assuming no one cared about her as a person. + Judgmental management: “My manager reminds me regularly that I am their difficult employee.” + Dishonest or disingenuous behaviors: All too often management says that things are open and that feedback is desired. Well, not always. http://businessmanagementconsultanttips.com/2011/07/14/common-problems-that-ruin-emotional-safety-and-security-at-work/ Monday, July 22, 13
  5. 5. + Lack of commitment to employee success. “They’ve let me know I am replaceable.” An employee complained about an unnecessary process. The answer she heard was that they could find someone who didn’t mind their processes. She’ll never contribute again. + Negativity about employees or others: “I heard my manager talking to another about how she disliked Sally.” + Preoccupation with rules or ways of acting unrelated to outcomes: “There are a bunch of stupid rules here about lunch times, dress, and behavior that have nothing to do with doing my job.” + Not appreciating success, because it is expected: When there is growth, too often more and more is expected. When it is not acknowledged people lose the willingness to continue pushing hard. http://businessmanagementconsultanttips.com/2011/07/14/common-problems-that-ruin-emotional-safety-and-security-at-work/ Monday, July 22, 13
  6. 6. What HAPPENS NEXT? Monday, July 22, 13
  7. 7. WELCOME to the SOCIAL ENGAGEMENT SYSTEM! You can only do one! Monday, July 22, 13
  8. 8. You MIGHT see WHERE this is GOING. 317 million accidents occur on the job annually; many of these resulting in extended absences from work. Every 15 seconds, a worker dies from a work- related accident or disease. 4 people per minute = 120 people during this session Every 15 seconds, 160 workers have a work- related accident. 640 accidents per minute = 19,200 people during this session Monday, July 22, 13
  9. 9. A person Monday, July 22, 13
  10. 10. EMOTIONAL SAFETY? “The BEST way to STAY SAFE is to NOT TALK about it.” Monday, July 22, 13
  11. 11. 4 people per minute Monday, July 22, 13
  12. 12. So I’m GONNA TALK ABOUT it. Monday, July 22, 13
  13. 13. I used to think that this was ME. Monday, July 22, 13
  14. 14. Or THIS. Monday, July 22, 13
  15. 15. Monday, July 22, 13
  16. 16. HOW can I INCREASE the EMOTIONAL SAFETY in my WORKPLACE? Monday, July 22, 13
  17. 17. Educate YOURSELF. Monday, July 22, 13
  18. 18. Find a Work/Life BALANCE. Monday, July 22, 13
  19. 19. Use your energy to LOVE MORE. Monday, July 22, 13
  20. 20. Monday, July 22, 13
  21. 21. Monday, July 22, 13
  22. 22. Monday, July 22, 13
  23. 23. What if the ONLY thing that needed to CHANGE was YOU? Monday, July 22, 13
  24. 24. Recommended READING 41 Ways To Improve the Emotional Heath Of Your Workplace http://www.psychologyforbusiness.com/ articles_pculture7.htm A New & Improved Twist on Safety — For the Body, Heart, and Mind http://www.newandimproved.com/ newsletter/2080.php Monday, July 22, 13
  25. 25. Positive Intelligence by Shirzad Chamine http://positiveintelligence.com/ Emotional Intelligence and Workplace Outcomes http://toolkit.ahpnet.com/Supervision- Intervention-Strategies/Emotional-Intelligence- and-the-Workplace/Emotional-Intelligence- and-Workplace-Outcomes.aspx Emotional Safety – How it works or doesn't http://www.psychologytoday.com/blog/the- middle-ground/201111/emotional-safety-how- it-works-or-doesnt Monday, July 22, 13
  26. 26. Thank YOU Monday, July 22, 13

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