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Alison Asmore, Steph Mc Keating, Helen Young: Deepening engagement at Loughborough

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Loughborough University

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Alison Asmore, Steph Mc Keating, Helen Young: Deepening engagement at Loughborough

  1. 1. Deepening engagement Alison Ashmore, Steph McKeating and Helen Young
  2. 2. • Why begin this journey? • The route • Where we are now • Direction of future travel A journey
  3. 3. The Landscape User Services Academic Services Open Access & RDM Collections Library Admin Archives Assistant Director Support, Collections & Systems Assistant Director Academic & User Services User Services Manager Academic Services Manager Director of Library Services
  4. 4. Engagement within the Library User Services Academic Services Open Access & RDM Collections
  5. 5. Engagement within the Library User Services Academic Services Open Access & RDM Collections Institutional Repository Managers Research Data Manager Open Access enquiries & promotion Research data deposits & enquiries OA & RDM Staff & researcher training
  6. 6. Engagement within the Library User Services Academic Services Open Access & RDM Collections Support Librarian (Taught Course provision) Reading list orders and enquiries E-book support
  7. 7. Engagement within the Library User Services Academic Services Open Access & RDM Collections User services team Enquiry services Communications and social media focus
  8. 8. Engagement within the Library User Services Academic Services Open Access & RDM Collections Academic Librarians (7.5 FTE) Departmental and generic teaching taught course, staff and researchers Subject enquiries and enquiry desk support Research support including metrics and publication strategy Non-reading list materials selection and resources promotion Cross-Library specialism Copyright
  9. 9. • Quadrennial review • Improved consistency of offer across Schools • Shift from service to partnership • Action planning Why begin this journey?
  10. 10. The Route – the tools Small “steering” group 1 yearCommunication
  11. 11. • Benchmarking – Literature review – Best practice at other institutions • Gather input from our current stakeholders • Stakeholders – focus on Academic Schools for Phase 1 • Renamed to Library partnership model CRM – what does it mean?
  12. 12. • Mapped current engagement activities • AST staff development survey • Data – what do we collect vs use/need GAP analysis
  13. 13. Library Partnership Model Shared knowledge of School vision and strategy Active partner in teaching and research Co-creation & delivery of annual action plan Resource teaching and research effectively Support student experience & skills Be integral to research lifecycle and enhance research impact Improve understanding of impact Set objectives and target resources Provide evidence for decision making Align Library strategy to School plans Objective Purpose Key Activities  Established member of SSLC  Introductory meetings with all new staff  Introductory emails to all new PGRs  Visibility within the School (e.g. Drop-ins)  Inclusion of AL on School website/noticeboard and email lists  Developed relationship with LLO/key parties Effective liaison and advocacy Provide clear and consistent communication and Library offer Ensure positive and productive relationships Identify opportunities for development & innovation  Involvement in programme & module approval  Minutes and/or attendance at School LTC & Research committees  Annual meeting and review of skills development  Annual consultation with staff for refresher sessions  Attendance at School or Dept meetings  Access to School strategy docs & plans  Access to NSS/student survey action plans  Annual meeting with Dean and/or ADR, ADT  Attendance at School or Dept away days  Collation and review of key Library data pertinent to the School  Audit and review of curriculum teaching and attendance at workshops  Annual review meeting and agreed action plan with Dean Be aware of student needs & concerns Share intelligence with Library managers & teams
  14. 14. Destination - success criteria • Changes to the engagement map - more green boxes • Increased confidence levels for team members • Annual action plan – review of objectives that have been set • Improved NSS/PTES library scores
  15. 15. • Evolution of the model • Do we need to be ‘members’ of a School? • Need for flexibility Receiving directions
  16. 16. Library and Schools in Partnership Shared knowledge of School vision and strategy Active partner in teaching and research Co-creation & delivery of annual action plan To provide effective resources for teaching and research, support student skills, and enhance research impact To improve understanding of Library impact and to target efforts and resources to support the School To align Library strategy with School plans and identify opportunities for development and innovation Objective Purpose Key activities  AL to be an established member of SSLCs; attend (or receive minutes) relevant meetings, such as DSMs; included on School website & local mailing lists  AL to be actively engaged as key Library contact (or co- contact with LLO) within the School for staff and students Effective liaison and advocacy To provide a clear and consistent offer and to develop and maintain positive relationships with the School  School to ensure AL awareness of new programmes/modules through meetings with ADT and/or minutes of L&T committee  AL to do annual review of skills teaching/research support for the School and discuss with ADT/ADR  AL to have regular meetings with ADR and ADT to discuss School developments, impact on Library and Library support  Annual meeting with Academic Leadership Team (Dean, ADR, ADT, poss . ADE) to agree Library-School priorities  AL to collate and review key Library data pertinent to the School  Annual meeting with Academic Leadership Team (Dean, ADR, ADT, poss ADE) to discuss data and agree Library/School priorities (August/Sept) Timeline January February March April May June July August September October November December PDR Serials review NSS/PTES results Library annual report Library teaching revision Budget confirmed Planning meeting between AL, ADT, ADR and Dean
  17. 17. • Within the Team • Within the Library • Within the Schools Encouraging fellow travellers
  18. 18. The future
  19. 19. Contacts • Alison Ashmore – Academic Librarian MEME and Chemistry – a.j.ashmore@lboro.ac.uk • Steph McKeating – Project Manager - Digital Fluency – s.f.mckeating@lboro.ac.uk • Helen Young – Academic Services Manager – h.young@lboro.ac.uk
  20. 20. Images • Images used in the presentation are all from Pixabay and required no attribution
  21. 21. Our outstanding campus Largest single site green campus in the UK

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