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Apollo Presentation

  1. 1. Touching a billion lives
  2. 2. Circa 1983
  3. 4. <ul><li>No computers </li></ul><ul><li>No cell phones </li></ul><ul><li>No internet </li></ul><ul><li>No video cameras </li></ul><ul><li>One TV channel </li></ul><ul><li>One airline </li></ul>We had …
  4. 5. <ul><li>Madras </li></ul><ul><li>Calcutta </li></ul><ul><li>Bombay </li></ul><ul><li>Pondicherry </li></ul><ul><li>Bangalore … </li></ul><ul><li>… were what our cities were called </li></ul>
  5. 6. <ul><li>No whole body CT </li></ul><ul><li>No MRI </li></ul><ul><li>No linear accelerators for radiotherapy </li></ul><ul><li>No reliable programs for bypass surgery </li></ul><ul><li>No interventional cardiac services </li></ul><ul><li>No liver transplants </li></ul><ul><li>No health insurance </li></ul>In healthcare …
  6. 7. The Defining Moment
  7. 8. Inauguration of the 150 bedded corporate hospital at Chennai… “ With a mission is to bring Healthcare of International Standards within the reach of every individual . We are committed to the achievement and maintenance of excellence in education, research and healthcare for the benefit of humanity ”.
  8. 9. Circa 2009
  9. 10. Our Cities are called… … Chennai Kolkata Mumbai Puducherry Bengaluru
  10. 11. … Chennai, now a 600 bedded hospital
  11. 12. State of Art Healthcare Infrastructure
  12. 13. Owned & Managed Hospitals Health Education & e-Learning Clinical Research & Site Management Project Consulting Not for profit Education Research Emergency Network Retail Pharmacies CSR SACH | SAHI Franchise Primary Care Clinics Technology Services & Solutions Third Party Administration and Health Insurance Integrated seamless healthcare delivery system
  13. 14. Apollo’s Unique Strength Facilitating deep geographic access Yemen + Mauritius +
  14. 15. Touched 18 million lives 4 million Preventive Health Checks 60000 foreign patients from 55 countries 91,000 Cardiothoracic Surgeries Over 5,000 Kidney Transplants Over 300 Bone Marrow and Liver Transplants Over 10000 Joint Replacements Liver Transplant in Children and Adults Cord Blood Transplant for Leukemia Multi Organ Transplant Stereotactic Radiotherapy and Radio-surgery National Network of Emergency Services Apollo – The Healthcare Powerhouse
  15. 16. 175 MRIs 35,000 Lab Tests 30-35 Cardiac Surgeries 250 Dialysis 500 Major Surgeries 1500 Admissions 20000 Foot falls 270 CT Scans 1500 Emergency Cases
  16. 17. Cardiac Sciences Oncology Neurosciences Orthopedics Transplantation Pediatrics Emergency Medicine Centres of Excellence
  17. 18. Infrastructure Human Resources Credentialing and Privileging Clinical Pathways Allied Services and Specialties Research Quality Management Academics / Clinical Excellence Excellence driven by strong fundamentals
  18. 19. 3T MRI 64 Slice CT Scanner 320 Slice CT Scanner PET CT Scan CyberKnife Novalis Apollo has consistently led game-changing developments through cutting-edge technology Apollo was the first hospital in India to Introduce
  19. 20. IT in Healthcare <ul><li>Enterprise Components & Group Connectivity </li></ul><ul><ul><li>Clinical Decision Support (CDS) </li></ul></ul><ul><ul><li>Drug Support System (DSS) </li></ul></ul><ul><ul><li>Intranet Application </li></ul></ul><ul><li>Document Management System </li></ul><ul><li>Data warehousing & Mining </li></ul><ul><li>Communication with Other Provider </li></ul><ul><ul><ul><li>Supply Chain Management </li></ul></ul></ul><ul><ul><ul><li>CRM </li></ul></ul></ul><ul><li>Insurance Application/Claim Mgt </li></ul><ul><li>E-commerce Application </li></ul><ul><li>Web Enabled Components </li></ul><ul><ul><li>e-Appointment </li></ul></ul><ul><ul><li>e-Scheduling </li></ul></ul><ul><li>Personal Health Record </li></ul><ul><li>Online Lab Reports </li></ul>Horizontal Integration of Hospital Information System <ul><li>Integrated Applications </li></ul><ul><ul><li>Radiology Information System </li></ul></ul><ul><ul><li>PACS </li></ul></ul><ul><li>Electronic Medical Record </li></ul><ul><li>SMS Module/MIS </li></ul>Core HIS Product Physician Order Entry System Financial Information System Administrative Services Patient Care Management Support/Ancillary services Clinical Department System Vertical Integration
  20. 21. India Today “Most caring hospital ” The Week “Top hospitals in India” CRISIL's rating “Superior fundamentals ” Readers Digest “Most trusted hospital brand” Govt. of India felicitates Apollo Hospitals with a Postage Stamp Universally recognized for our pioneering sprit and commitment to healthcare
  21. 22. Wealth of knowledge and experience Across diverse geographies
  22. 23. I think it is a wonderful contribution to the healthcare of the people who live in rural villages and I hope that people all over the world will follow your lead, because if they do then the benefits of the Hi-tech medicine can go to everyone and not just people who live in big cities Bill Clinton, 24 th March 2000 On Viewing the Telemedicine Consultation from Aragonda Village “ “
  23. 24. JCI accredited Apollo hospitals Delhi (first JCI accredited hospital in India) Chennai Hyderabad (first JCI accredited stroke program in the world) Ludhiana Dhaka Bangalore Kolkata NABH accredited Madurai Continuous Quest for Excellence
  24. 25. <ul><ul><li>First dashboard ACE launched in the year 2005 </li></ul></ul><ul><ul><li>Reinforced in the year 2006 </li></ul></ul><ul><ul><li>Matured to Apollo XI program in 2007 </li></ul></ul><ul><ul><li>ACE@25 created in 2008 </li></ul></ul>Apollo Clinical Excellence
  25. 26. ACE @ 25 Parameters Bench Mark Reference Max Score Scoring CABG mortality rate 0.60% Cleveland Clinic 4 ≤ 1 4 1.51- 2.00 2 > 2.5 0 Complication rate post coronary intervention 2% A J of Therapeutics US 4 ≤ 2 4 2.67 - 3.33 2 > 4 0 One year survival rate for kidney transplants 97.60% United Network for Organ Sharing 4 ≥ 97.60 4 87.83-78.08 2 < 68.32 0 ALOS post liver transplant 21 Days NY State Deptt of Health 4 ≤ 21 4 23.29 26.25 2 > 30 0 ALOS for large bowel resection 7 Days UCSF San Francisco CA USA 4 ≤ 7 4 7.78 - 8.75 2 >10 0
  26. 27. Apollo Hospitals Educational and Research Foundation ( AHERF) <ul><li>250 global multi – centre trials </li></ul><ul><li>175 current clinical trials across </li></ul><ul><ul><li>Ahemdabad </li></ul></ul><ul><ul><li>Bengaluru </li></ul></ul><ul><ul><li>Chennai </li></ul></ul><ul><ul><li>Hyderabad </li></ul></ul><ul><ul><li>Kolkatta </li></ul></ul><ul><ul><li>Madurai </li></ul></ul><ul><ul><li>Mysore </li></ul></ul><ul><ul><li>New Delhi </li></ul></ul>
  27. 28. Stem Cell Banking <ul><li>Umbilical cord blood bank at Apollo Ahmedabad </li></ul><ul><li>Apollo Cancer Hospital has experience with 268 bone marrow transplants </li></ul><ul><li>84 autologous, 184 allogenic </li></ul>
  28. 29. Cell and Molecular Biology Research Centre <ul><li>Development of bio-markers </li></ul><ul><li>Stem cell research </li></ul><ul><li>Genomics </li></ul>
  29. 30. Excellence in Education DNB Royal Colleges Medvarsity Foreign Trainees Nursing Schools and Colleges Institute of Physiotherapy Institute of Hospital Administration
  30. 31. Apollo Medicine Journal <ul><li>Started in September 2004 </li></ul><ul><li>Published every quarter </li></ul><ul><li>18 issues so far </li></ul><ul><li>Each issue dedicated to a Specialty/Theme </li></ul>
  31. 32. Global Recognition Creating Global Hope India’s low-cost patient care earns plaudits in US study - Duke University Wed, Sep 10 2008 India's New Coup In Outsourcing: Inpatient Care The Wall Street Journal, April 26, 2004 India's Healthcare Industry to See Mammoth Growth - Mc Kinsey Wed, Jun 27 2007
  32. 33. The India Value Proposition Note: U.S. charges are list prices. Physician and certain other fees are generally excluded. Prices at non-U.S. hospitals are all-inclusive other than for Panama, which does not include surgeon’s fee. Only data from Joint Commission International accredited hospitals considered. Procedure USA India Thailand Singapore Coronary artery bypass surgery $70,000-133,000 $7,000 $22,000 $16,300 Bypass surgery with heart valve replacement $75,000-140,000 $9,500 $25,000 $22,000 Hip replacement $33,000-57,000 $7,200 $12,700 $12,000 Knee replacement $30,000-53,000 $7,200 $11,500 $9,600 Prostate surgery (TURP procedure) $10,000-16,000 $3,600 $4,400 $5,300 Gastric bypass $35,000-52,000 $9,300 $13,000 $16,500 Face-lift $10,500-16,000 $4,800 $5,000 $7,500
  33. 34. India’s population might be a huge challenge, but it is also its largest strength Incredible India. Incredible scale
  34. 35. Apollo Reach Building a network for India “ beginning of a new era” Dr. Manmohan Singh Prime Minister of India
  35. 36. Nasik Nellore Tiruchirapalli Ayanambakkam Karaikudi Reach India – District hospitals Sriperumbudur Karimnagar Karur Chitoor Asansol Siliguri Patna Amritsar Shimoga Burdman
  36. 37. Apollo Reach Hospitals – Planned Locations <ul><li>Karim Nagar </li></ul><ul><li>Chennai-Ayanambakkam </li></ul><ul><li>Chittoor </li></ul><ul><li>Nellore </li></ul><ul><li>Trichy </li></ul><ul><li>Karaikudi </li></ul><ul><li>Surat </li></ul><ul><li>Amritsar </li></ul><ul><li>Allahabad </li></ul><ul><li>Bhopal </li></ul><ul><li>Nasik </li></ul><ul><li>Karur </li></ul><ul><li>Sriperumbudur </li></ul><ul><li>Asansol </li></ul><ul><li>Shimoga </li></ul><ul><li>Srinagar </li></ul><ul><li>Patna </li></ul><ul><li>Erode </li></ul><ul><li>Tiruvallur </li></ul><ul><li>Warangal </li></ul><ul><li>Rajahmundry </li></ul><ul><li>Kurnool </li></ul><ul><li>Nizamabad </li></ul><ul><li>Bangalore </li></ul><ul><li>Dharwad/Belgaum </li></ul><ul><li>Mangalore </li></ul><ul><li>Davanagere </li></ul><ul><li>Gulbarga </li></ul><ul><li>Pune </li></ul><ul><li>Coimbatore </li></ul><ul><li>Haridwar </li></ul><ul><li>Raipur </li></ul><ul><li>Siliguri </li></ul><ul><li>Guntur </li></ul><ul><li>Kolhapur </li></ul><ul><li>Tumkur </li></ul><ul><li>Jodhpur </li></ul><ul><li>Jaipur </li></ul><ul><li>Gwalior </li></ul><ul><li>Durgapur </li></ul><ul><li>Goa </li></ul><ul><li>Indore/Bhopal </li></ul><ul><li>Lucknow </li></ul><ul><li>Ludhiana </li></ul><ul><li>Nagpur </li></ul><ul><li>Kanpur </li></ul><ul><li>Aurangabad </li></ul><ul><li>Manipur </li></ul><ul><li>Ranchi </li></ul><ul><li>Tirupathi </li></ul><ul><li>Tirunelveli </li></ul><ul><li>Tiruppur </li></ul><ul><li>Salem </li></ul>Phase II Phase I Phase III
  37. 38. Main Hospital Doctors Nursing homes Colombo Dhaka Datacenter Datacenter Datacenter
  38. 39. APOLLO HEALTH KNOWLEDGE CITY <ul><li>Education </li></ul><ul><ul><li>2,000+ top notch doctors </li></ul></ul><ul><ul><li>10,000+ medical support staff and hospital administrators </li></ul></ul><ul><ul><li>100,000+ healthcare professionals upskilled </li></ul></ul><ul><li>Medical research </li></ul><ul><ul><li>World-renowned center of disruptive innovations in medical research </li></ul></ul><ul><ul><li>Dozens of “secrets” of millennia-old medical heritage rediscovered </li></ul></ul><ul><li>Healthcare industry </li></ul><ul><ul><li>Destination for breakthroughs in medical products and technology </li></ul></ul><ul><ul><li>Hub of cutting-edge manufacturing innovations in health </li></ul></ul><ul><ul><li>AHKC – jewel of India’s pride; most preferred global healthcare destination </li></ul></ul><ul><ul><li>Millions healed: unparalleled quality, unrivaled cost </li></ul></ul><ul><li>Healthcare delivery </li></ul>
  39. 40. AHKC <ul><ul><li>Centre for healthcare research </li></ul></ul><ul><ul><li>Centre for allied healthcare studies </li></ul></ul><ul><ul><li>Centre for medical heritage studies </li></ul></ul><ul><ul><li>500-bed super-specialty hospital to be established by Apollo Hospitals </li></ul></ul><ul><ul><li>Comprehensive wellness/lifestyle offerings </li></ul></ul>Medical Dental Nursing Pharmacy Paramedical Sciences <ul><ul><li>Surgical skills, Intensive Care, ERCP, Advanced colonoscopy for Doctors </li></ul></ul><ul><ul><li>Advanced intensive Care, airway management for Nurses </li></ul></ul><ul><ul><li>Colonoscopy, Bronchoscopy, DSA, Cath lab for Paramedics </li></ul></ul><ul><ul><li>Operations, financial, quality management courses for hospital administrators </li></ul></ul>Physiotherapy Alternative Medicine Administrative Studies Allied Healthcare Studies <ul><li>Best-in-class medical education and research </li></ul>Research Healthcare Education