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Kerzner office equipment


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Kerzner office equipment

  1. 1. Kerzner Office Equipment <ul><li>GROUP – D </li></ul><ul><li>BY </li></ul><ul><li>Keshani </li></ul><ul><li>Malindi </li></ul><ul><li>Chanaka </li></ul><ul><li>Reeza Fazily </li></ul>
  2. 2. Introduction <ul><li>Amber Brigg is a 42 years old HR specialist who worked for Kerzner </li></ul><ul><li>Brigg get a responsibility to organize the company 10 th anniversary celebration </li></ul><ul><li>The case is all about the first meeting which she held to meet 14 employees from different departments and who join for the team </li></ul>
  3. 3. Q:1 Critique Briggs ' management of the first meeting . What , if anything , should she have done differently ?
  4. 4. Critique Brigg’s Management <ul><li>She used the traditional approach to conduct the first meeting </li></ul><ul><li>She had prepared an agenda which normally one hour meeting should have </li></ul>
  5. 5. Critique Brigg’s Management <ul><li>There are three main objectives that project manager should try to achieve during the first meeting, </li></ul><ul><li>Overview of the project (Including project scope) </li></ul><ul><li>Provide opportunity for members to introduce themselves </li></ul><ul><li>Discuss the way forming teams </li></ul>
  6. 6. Progress of the Brigg’s meeting on these objectives Objective Progress Description Overview of the project High Summarized project as when, where, why, what and how much Introduction for members High She asked every one to introduce themselves Discussion on forming teams Low No idea generated on this
  7. 7. Different Things <ul><li>According to my idea she did a fair enough job in the first meeting </li></ul><ul><li>But when considering the purpose of a meeting to prepare for an anniversary event, she should have done something different </li></ul><ul><li>Brainstorming - Since this event success depends on the commitment of the team members she could have done a brainstorming session in order to awake the members’ mind regarding the event theme and forming teams </li></ul>
  8. 8. <ul><li>Explain Purpose of Task Force Creation - She should have explained more regarding the purpose of the task force creation then each member could have easily identified their vital role </li></ul><ul><li>Also, it easy for committee leaders to select the ideal committee for them </li></ul><ul><li>Assigning Record Keeper - She should have assigned a good record keeper in order to make notes on different ideas and notable stuff which can be come in further meetings </li></ul><ul><li>Encourage to come up with questions - She should have encouraged the participants to ask questions than just making statements. Then she had identified valuable issues and ideas that members have </li></ul>
  9. 9. <ul><li>Summarizing issues and reviewing next meeting assignments- She should have summarize the decisions at least once and reviewed assignments for the next meeting the time itself </li></ul><ul><li>Prepared and distribute the summary of the meeting - She should have prepared and distribute the summary of the meeting at least for committee leaders </li></ul>
  10. 10. Q:2 What barriers is she likely to encounter in completing this project?
  11. 11. <ul><li>Establishing a team identity - Lack of full time involvement of members, who often engaged in other activities in their departments. For example, Amber’s team assigned from each of the major departments. </li></ul><ul><li>Creating a shared vision - A vision involves intangible aspects of project performance which should be identified clearly which unite the team members. </li></ul><ul><li>Managing a project reward system - Members like Cara and Megan are already motivated by the project but for members like Nick needs another method of motivating. </li></ul><ul><li>Managing conflicts within the project - Conflicts and disagreements may regularly occur since all members are from different departments who may have different experience and skills. </li></ul>
  12. 12. Q:3 What can she do to overcome these barriers?
  13. 13. What can she do to overcome these barriers Barriers Ways to overcome Lack team identity <ul><li>effectively arranging meetings - Meetings provide the platform to communicate project information. Moreover members of the team will understand that they don’t work also but with a team and each of their contributions are equally important for the projects success. </li></ul><ul><li>Co-location - arranging a common space such as project office to carryout discussions. These could further serve as a sign of project effort. </li></ul><ul><li>team name – developing team name, logos would help identifying team members and their collective effort. </li></ul><ul><li>Establishing team rituals </li></ul>
  14. 14. What can she do to overcome these barriers Barriers Ways to overcome Lack shared vision <ul><li>PM needs to actively participate in collecting different participants ideas on how they weight different attributes of the project </li></ul><ul><li>Keeping vision building meetings and encouraging members to contribute their ideas further. </li></ul><ul><li>Vision need to be viewed regularly and consider it a part of the everyday work. </li></ul>Lack an effective reward <ul><li>monitory and non monitory rewards motivate employees </li></ul><ul><li>recognizing the successful team members </li></ul><ul><li>even though PM is not responsible for employees performance evaluation still can write letters of commendation for members performances </li></ul><ul><li>PM need to identify members preferences and accommodate the reasonable. </li></ul>
  15. 15. What can she do to overcome these barriers Barriers Ways to overcome Conflict within the project team <ul><li>PM require to encourage functional conflict since it improves the understanding of the objective but need to manage dysfunctional conflicts. </li></ul><ul><li>managing the dysfunctional conflicts </li></ul><ul><li>Mediate the conflict : manager try to end the conflict between two professionals by negotiating, resolving ,persuading and helping to identify alternatives </li></ul><ul><li>Arbitrate the conflict: Manager creates a win win situation ,provide a solution that favors both the parties to make the project win. </li></ul><ul><li>control the conflict </li></ul><ul><li>even if the conflict creates distraction managers accept it. </li></ul><ul><li>if the issues have become worse then the managers need to eliminate both the conflicting parties. </li></ul>
  16. 16. Q:4 What should she do between now and the next meeting?
  17. 17. <ul><li>Review how successful the first meeting has been, that is the meeting has met its objective and look into the issues raised by team members, afterwards report the progress to the top management. </li></ul><ul><li>Find the time where all members of the group are free and fix a time in which all members can attend it. </li></ul><ul><li>Prepare a set of rules for the following meetings and set strict rules to assure that all members of the team arrive on time. </li></ul>
  18. 18. <ul><li>Prepare and circulate an agenda that is meeting minutes for next meeting and against each item put a time and person who should be responsible for it. </li></ul><ul><li>Decide on where the next meeting will be held and its duration and assure that members are aware of the time and location of next meeting. </li></ul><ul><li>Prepare the summary for the coming meeting to be clear about what she needs to discuss with her that team members so that the team will have a positive influence on her. </li></ul><ul><li>Decide on whether brainstorming necessary and if conflicts are likely to occur, if so how would she handle conflicts. </li></ul>
  19. 19. THANK YOU!!!