6th Arab Hr Conference


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6th Arab Hr Conference

  1. 1. www.reference-rcd.comMEASURING PERFORMANCE TOWARDS STRATEGIC ACHIEVEMENT 6-th ARAB HR CONFERENCE Amman - Jordan, 11-14 June 2012
  2. 2. Conference Theme: In the recent past years, we have introduced strategic planning to organization and we have cascaded the strategic objectives to business units in the organization. We have also composed indicators to ensure implementation of the strategy in the bottom lines using the Balanced Score Cards methodology. Now, it is the time that Human Resources Departments contribute effectively in the achievement of the whole organizational strategy, and this won’t happen unless they are able to measure their performance through certain metrics related to the strategy. HR METRICS is a vital tool to measure both HR METRICS measure the impact of HRM on the efficiency and effectiveness of HRM, also employees because those are the core focus they alert the organization to problems, of an HRM, what HRM really do is all related drive change for improvement, and monitor to people in the organization and the progress toward reaching objectives. These efficiency of HRM and effectiveness of HR vary with the strategy and link the strategic programs can be really measured by looking objectives with HRM performance. at employees, their performance and their behavior in an organization i.e. employees satisfaction, retention, engagement, etc.2
  3. 3. Data used for HR METRICS are all kept at HRDepartment, where all information about theemployees is saved: interviews, performanceappraisals, personnel files. HRIS information aretypical sources for compiling the statistics, orkey performance indicators (KPIs) and form thebasis of measurement for the HR Metrics.Research has shown that when HR METRICS areused, productivity would increase up to 30%.Moreover, many other improvements wouldtake place in organizational performance, ROI’s,recruiting efficiency, employee satisfaction andretention. The same research also indicatedthat 80% of the organizations set HR METRICSimproperly making the metrics a burden onHRM leading to no factual strategic decisions.In our conference, we’re discussing how todefine HR METRICS and assign them in relationto organization’s business goals and strategicobjectives. After the conference, HR Managerswill certainly join the strategic meetings at theirorganizations and will contribute efficiently asthey never did in the past. 3
  4. 4. Conference Structure: Module 1: Link between HR strategy and organizational strategy Module 2: HR functions Measurement and Metrics Module 3: HR METRICS formulas and applications Module 4: The outcomes and results of HR METRICS Round table: Module 5: HR METRICS in practice HR METRICS: a tool or a methodology Post-Conference Workshops: Workshop 1 Workshop 2 Workshop 3 Measuring HR Efficiency Measuring the Human Resources and Effectiveness intangibles Information System Using HR METRICS in HRM HRIS4
  5. 5. Sessions Paper 1 HRM as a strategic partner in organizations Paper 2 Aligning HR measures to organizational objectives Paper 3 Using HR METRICS in measurement versus HR SCORE CARD Paper 4 Measuring the intangibles Paper 5 Using HRIS to activate HR METRICS Paper 6 HR METRICS categories and Metrics glossaries Paper 7 Measuring HR efficiency - recruitment through HR METRICS Paper 8 Measuring HR effectiveness - overall productivity through HR METRICS Paper 9 Mistakes in HR measurement Paper 10 Impact of HR METRICS on process Improvement and Organizational transformations Paper 11 Typical statistics obtained in compiling HR METRICS Paper 12 HR Managers using HR METRICS case in strategic meetings Paper 13 Using HR METRICS in large corporate business - case study 1 Paper 14 Using HR METRICS in large corporate business - case study 2 5
  6. 6. Schedule: DAY ONE DAY TWO 08:30 – 09:00 Registration, 08:30 – 09:15 First Session, 09:00 – 09:30 Opening Session, 09:15 – 10:00 Second Session, 09:30 – 10:00 Refreshment & Networking 10:00 – 10:30 Refreshment & Networking 10:00 – 10:45 First Session, 10:30 – 11:15 Third Session, 10:45 – 11:30 Second Session, 11:15 – 12:00 Forth Session, 11:30 – 12:00 Refreshment & Networking, 12:00 – 12:30 Refreshment & Networking, 12:00 – 12:45 Third Session, 12:30 – 01:15 Fifth Session, 12:45 – 01:30 Forth Session, 01:15 – 02:00 Sixth Session, 01:30 – 02:45 Lunch, 02:00 – 03:00 Lunch, 02:45 – 03:30 Fifth Session, 03:00 – 03:45 Seventh Session, 03:30 – 04:15 Sixth Session, 03:45 – 04:30 Eighth Session, 04:30 – 05:00 Closing Session. DAY THREE DAY FOUR 09:00 – 03:00 Workshop 1 & 2 in parallel 09:00 – 03:00 Workshop 3 10:00 – 12:00 Round table in parallel6
  7. 7. Rewards of Attending: Learn how to use HR METRICS case on a strategic level, Activate HR role in achieving objectives and enhanc- ing performance and productivity, Who Should Measure HR functions including performance management, compensation, administrative services, Attend? recruitment, retention, employee satisfaction, etc. Develop HR METRICS in alignment with business HR Vice Presidents, strategic objectives, HR Directors, Explore HR METRICS practiced in different sectors and HR Managers, organizations, HR Analysts, Join professional colleagues in an extra high caliber Strategic Officers, learning environment, Recruitment Officers, Gain knowledge and skills delivered by experienced HR Programs Managers, speakers and leaders to implement HR METRICS in HR Information Systems your organization. Managers. 7
  8. 8. Speakers Dr. Mohammed Tikrity Mr. Wael Al Bassam Senior Consultant and Trainer Certified HRM & Chartered HR Consultant Dr. Tikrity`s back- Wael is the Corporate ground was origi- HR Manager of Zamil nally in science Industrial. He has and engineering. worked for British In the last 20 years Aerospace in the train- he worked in the ing function, and field of management. His long years of then at Khalid Al Turki experience include R&D Management, as a Group HR Management Development, Strategic Manager. He is an Analysis and Decision Techniques for active member of SHRM, and ASHRM. He which he completed two years at the is also a member of the HR Committee in Manchester Business School (MBS). He has the Eastern Chamber of Commerce. published several books on various topics.8
  9. 9. Mr. Kanchan Ghoshal Mr. Faroug Al MasriDirector at KPMG, Qatar Instructor & management Consultant Mr. Kanchan Ghoshal Faroug Al Masri is a is the Director – Certified consultant People and Change in Human Resource Advisory Services, at Development - KPMG Bahrain and Minnesota Univer- Qatar. He has 16 sity 2001 and Certi- years of varied work fied in Manage- experience ranging ment , Charter from HR consulting Managementand talent acquisition to project manage- Institute- UK 2004 , with over 30 yearsment in the process industry and heads experience in the HR development andthe HR Advisory Business Unit for KPMG in management in Saudi Aramco, and otherBahrain & Qatar. major companies in the area. He has designed and conducted HR studies for large organizations in the area. 9
  10. 10. Mr. Raed Dawood Nicola Billeh Certified HR Consultant HR Director at Nuqul Group Raed has been specializ- Nicola has over 16 years ing in the area of experience in Human Human Resources, Resources & Training in Performance Manage- both Banking and Indus- ment, Leadership, trial sectors. He has a Change Management, proven record of and Training & Develop- success in formulation ment. For the Past 26 of HR Strategy, develop- years Raed worked with many large ing HR Policies & Procedures, Employ- Organizations in both public and Private ment, and Compensation & employee sector in Jordan & the Gulf. Mr. Dawood is satisfaction. He is experienced in Change certified as a Quality Internal Auditor from Management, Career Development, Lloyds, & Compensation & Benefits from Talent Management and Performance Meirc – Athens. Management.10
  11. 11. Dr. Abdel Fattah Al-Ajlouni Mr. Hisham BadawiManagement Development Advisor Founder & Director of JOBMASTER Dr. Abdel Fattah has a Mr. Hisham has more PhD degree in than 20 years experi- Business Administra- ence in HR consul- tion from American tancy, Training, University of London. Recruitment & Assess- He is currently the ment Centers. He was Management Devel- recognized by British opment Advisor at Psychological Society. Ministry of Economy He has a Mastersand Securities & Commodities Authority - degree in Management Learning & Devel-U.A.E. Dr. Al Ajlouni has executed consulta- opment from Spain and he is a certifiedtions and studies in Strategic Planning, Assessor from SHL, Level A & B PersonalityEvaluating competencies, HR systems and and Occupational Testing.manuals, Job Description, Training &Career Path and many others. 11
  12. 12. Mr. John McGrann MBA ACMA AIMC John McGrann has a practical and profes- sional experience developed through working on a range of projects for UK public sector and interna- tional private sector organisations. His key experience of Consultancy and Training is in Business Planning, HRIS (Human Resource Informa- tion System), Performance Management, Change Management, Strategy and Lead- ership, HRMS and Supply Chain.12
  13. 13. ConferenceRegistration Fees: 1950 $ Venue:Registration fees include: attendingtwo-day conference and one workshop,conference bag, CD and booklet, trainingmaterial, certificates of attendance,Refreshment breaks and Lunches. AMMANFor more information, contact:Main Branch: Sudan Branch Libya Branch UAE BranchAmman-Jordan Khartoum -Sudan Tripoli - Libya Dubai - UAETel. +962 6 5517975 - 5517955 Tel. +249 83 234935 Tel.: +218 92 7055601 Mobile : +971 566207834Fax: +962 6 5517933 Fax: +249 83 234935 Tel.: +218 91 4513830 td1@reference-rcd.comEmail: info@reference-rcd.com Mobile: + 249 9 00000065 info.ly@reference-rcd.com m.altawil@reference-rcd.comP.O. Box: 926220 Amman 11190 Jordan infots@reference-rcd.com 13
  14. 14. Partners in MarketingQatar Partner Palestine Partner Kuwait PartnerDoha – Qatar Ramallah-Palestine KuwaitTel. +974 4 693508 Telfax. +970 2 2959543 Tel. +965 2 2427763 /4 Ext. 106Fax: +974 4 681760 Mobile: +970 59 9311312 Fax: +965 2 2410461info@gulftrainers.com center@plan.ps info@yanof.comwww.gulftrainers.com niazmaz@yahoo.com www.yanof.com www.plan.ps 15