12 Days of Google Analytics

Rebecca Gill
Rebecca GillDigital Marketing and SEO Consultant at Web Savvy Marketing
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
12Days
Of
Google
Analytics
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
The Basics of Google Analytics
Every time a page loads, the tracking
code will collect and send updated
information about the user’s activity
Google Analytics groups this activity
into a period of time called a
“session”
A session begins when a user
navigates to a page that includes the
Google Analytics tracking code
A session ends after 30 minutes of
inactivity
If the user returns to a page after a
session ends, a new session will
begin
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
The Basics of Google Analytics
Accounts - An account is your access
point for Analytics, and the top-
most level of organization
Properties - A property is a website,
mobile application, or device
Views - A view is your access point
for reports or a defined view of data
from a property
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
Google Analytics: Pros
It’s free
It’s easy to install
It integrates with other Google
products
Tracks acquisition, behavior, and
conversions
It allows customized data
collection
It allows custom report creation
It tracks ecommerce and goals
It’s being developed constantly, so
new stuff magically arrives
Google provides free training
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
Google Analytics: Cons
It tracks URL movement only
It can be overwhelming
It’s constantly changing
There are limitations with data
usage like:
– Accounts
– Dashboards
– Goals
Custom reports options are
pretty darn limited
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#1: Filters
Filters are used by Views to
segment the data into smaller
groups
Filters can be used to:
– Include only specific subsets
data
– Exclude unwanted data like
that crazy spam that magically
arrives
– Search and replace information
Common filter usage:
– Exclude internal traffic
– Include specific hostname
– Exclude dev site traffic
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#2: Real-time Data
Best ways to use it:
– Track the popularity of new content
– Track the success of a social media share
– Track the success of your email campaign
– See whether a promotion is driving traffic
– Watch visitor movement as it happens
Available data includes:
– Active users
– Pages being viewed
– Location of visitors
– Visitor source
– Conversions and events
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#3: Goals
Goals are configured at the view level
Goals can be applied to:
– Destination: Specific pages your users visit
– Duration: How many pages they view in a session
– Pages/Session: How long they stay on your site
– Events: The events they trigger while they are
there
Every goal can have a monetary value, so you can see
how much that conversion is worth to your business
When a visitor completes a goal, Analytics records
that as a “conversion”
Goals use funnels so you can also track failure to
complete goals
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#3: Goals
Real-world usage:
– Contact form submissions
(lead)
– Newsletter or podcast
subscriptions
– A download of a ebook, white
papers, etc.
– An account creation
– Blog comment
– Review left
– A purchase
– An extended amount of time
spent on the website
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#3: Goals
Goals are limited to 20 per
reporting view
To track more than 20 goals, you
have to create an additional view
for that property
Goals only apply to the data you
collect after the goal has been
created
Goals can't be deleted, but you
can stop recording data for a goal
You have to have a URL movement
for goals to work - i.e. a contact
page needs a thank you page
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#4: Annotations
Annotations are simply a
way to date stamp
something (really anything)
that may have altered
traffic and data
Think of annotations like
virtual post-it notes
They are recorded at the
view level
Once added they are
available throughout the
reports for this view
They can be private or
shared
Google
Analytics
Reminder
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#4: Annotations
Real-world examples and
applications include:
– Relaunch or redesign
– Hosting outage
– Malware or hacking
attack
– Hire or fire an SEO
consultant/employee
– Specific marketing
campaign
– Industry or competitor
activity
– Search engine penalty
Google
Analytics
Reminder
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#5: Dimensions
Every Google Analytics report contains two types of
data: dimensions and metrics
A dimension is the attribute of visitors to your
website like:
– Source – organic, referral, email, direct, etc.
– Device – desktop, tablet, mobile
– Geography – country, state, city, etc.
A metric is a number which is used to measure one of
the characteristics of a dimension
A dimension can have one or more characteristics –
i.e. pages per session and bounce rate
Custom dimension can be set up and used as an
advanced segment in reports
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#5: Dimensions
My favorite use of
dimensions is to view
conversions by source
When doing so you
don’t just see what
leads or sales you have
You now see what
sources are driving
those leads or sales
In this report the
number of
conversions is the
metric and source is
the dimension
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#6: Events
Events are user interactions that can be tracked
without the need of a page load
Examples of event usage include:
– Video play, stop, pause
– Downloads
– Ad clicks
Events have three core components:
– Category: Videos
– Action: Play
– Label: Schema Webinar Replay
You connect events to your
website with Google Tag
Manager
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#7: Google Tag Manager
A tag is a snippet of JavaScript code
that collects data and sends
information to other services
Tags can come from AdWords,
Google Analytics, Firebase Analytics,
Floodlight, 3rd party or custom tags
Tag Manager allows you to quickly
update tags and code snippets on
your website
You no longer need to maintain each
of these code snippets (aka tags) in
your source files
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#7: Google Tag Manager
You simply specify the tags that you
want to “fire” and when you want
them to fire
Think of a tag fire as a trigger for an
action or event
Common “trigger” include:
– Clicks
– Views
– Downloads
– Scrolling
– Submissions
– Purchases
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#7: Google Tag Manager
Tags can become overwhelming to a lot of people, so
there are some templates available to assist in
execution
Examples of triggers that would fire a tag:
– Click to call
– Clicks on external links
– Social media activity
– PDF download
– Form submission
– e-mail address click
– Video play
– Ad activity
– Error tracking
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#8: Search Console Integration
While you don’t have to integrate
Analytics with Search Console, you should
want to do so
Search Console integration helps bring
back some of the “not provided” data
Data will only be available for 90 days,
since this is the limit for Search Console
Analytics reports under the Search
Console section include:
– Landing pages
– Countries with drilldown
– Devices
– Queries
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#8: Search Console Integration
Reports offer keyword based data
for:
– Impressions
– Clicks
– Click through rates
– Average position (across multiple
URLs)
– Sessions
– Bounce rate
– Pages per session
– Transactions and revenue
– Goal conversions, values, and
rates
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#8: Search Console Integration
Data won’t match 100% between
report types and here is why:
– Disabled JavaScript in browsers
– Missing Analytics tracking code
– Search Console display limitations
– Bot filtering
Reports can be confusing because:
– One keyword can show data for
many pages
– One page can show data for many
keywords
This confusion goes away if you drill
further down into the default reports
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#9: Custom Dashboards
Benefits:
– Get quick access to data
– View most important data
– View data like you want
– Create dashboards from scratch
– Grab and import templates (over
19,000 available)
– Modify templates as needed to
fit your needs
Limitations:
– 20 private dashboards
– 50 shared dashboards
– 12 widgets per dashboard
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
#9: Custom Dashboards
Template categories:
– Acquisition
– Analytics Academy
– Campaign
– Conversion
– Display Advertising
– Ecommerce
– Engagement
– Lead Generation
– Site Optimization
– Branding
– Mobile
– Organic Search
– Paid Search
– Publishing
– Referral
– Social
– Support
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
Day #10: Scheduled Reports
Schedule up to 400 reports from existing screens or
custom dashboards
You can export reports as:
– CSV
– TSV
– TSV for Excel
– Excel (XLSX)
– Google Sheets
– PDF
You can select to send reports:
– Daily
– Weekly
– Monthly
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
Day #11: Google Data Studio
Create unlimited Data Studio custom
reports
Combine data into reports from
sources like:
– Analytics
– Search Console
– Adwords
– YouTube
– Google Sheets
– APIs
Create 100% unique reports
Use templates for faster deployment
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
Day #11: Google Data Studio
Benefits:
– Lots prettier than Google
Analytics or Google Search
Console
– Google is pushing product
updates monthly
Limitations
– You need to define data
sources before you can use
the studio
– Not overly intuitive
– Easy to break report layouts
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
Day #12: Mobile Access to Reporting
Get your Analytics data on the go with mobile apps
Check key metrics via standard reports
Compare date ranges
Monitor real-time data
Build your own reports
Save any reports to your dashboard
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
More Information
Data Studio
datastudio.google.com/navigation/reporting
support.google.com/datastudio/topic/7450642?hl=en&ref_topic=6267
740
Dashboards
support.google.com/analytics/answer/1068218?hl=en
analytics.google.com/analytics/gallery/
Dimensions
support.google.com/analytics/answer/1033861?hl=en
Events
support.google.com/analytics/answer/1033068?hl=en
Copyright © 2017 Web Savvy Marketing | @RebeccaGill
More Information
Filters
support.google.com/analytics/answer/1033162?hl=en
Real-time Data
support.google.com/analytics/answer/1638635?hl=en
Search Console
serps.com/library/guide-google-analytics-google-search-console-
integration/
Schedules
support.google.com/analytics/answer/1038573?hl=en
Tag Manager
ipullrank.com/google-tag-manager/
orbitmedia.com/blog/gtm-tracking-codes/
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12 Days of Google Analytics

  • 1. Copyright © 2017 Web Savvy Marketing | @RebeccaGill 12Days Of Google Analytics
  • 2. Copyright © 2017 Web Savvy Marketing | @RebeccaGill The Basics of Google Analytics Every time a page loads, the tracking code will collect and send updated information about the user’s activity Google Analytics groups this activity into a period of time called a “session” A session begins when a user navigates to a page that includes the Google Analytics tracking code A session ends after 30 minutes of inactivity If the user returns to a page after a session ends, a new session will begin
  • 3. Copyright © 2017 Web Savvy Marketing | @RebeccaGill The Basics of Google Analytics Accounts - An account is your access point for Analytics, and the top- most level of organization Properties - A property is a website, mobile application, or device Views - A view is your access point for reports or a defined view of data from a property
  • 4. Copyright © 2017 Web Savvy Marketing | @RebeccaGill Google Analytics: Pros It’s free It’s easy to install It integrates with other Google products Tracks acquisition, behavior, and conversions It allows customized data collection It allows custom report creation It tracks ecommerce and goals It’s being developed constantly, so new stuff magically arrives Google provides free training
  • 5. Copyright © 2017 Web Savvy Marketing | @RebeccaGill Google Analytics: Cons It tracks URL movement only It can be overwhelming It’s constantly changing There are limitations with data usage like: – Accounts – Dashboards – Goals Custom reports options are pretty darn limited
  • 6. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #1: Filters Filters are used by Views to segment the data into smaller groups Filters can be used to: – Include only specific subsets data – Exclude unwanted data like that crazy spam that magically arrives – Search and replace information Common filter usage: – Exclude internal traffic – Include specific hostname – Exclude dev site traffic
  • 7. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #2: Real-time Data Best ways to use it: – Track the popularity of new content – Track the success of a social media share – Track the success of your email campaign – See whether a promotion is driving traffic – Watch visitor movement as it happens Available data includes: – Active users – Pages being viewed – Location of visitors – Visitor source – Conversions and events
  • 8. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #3: Goals Goals are configured at the view level Goals can be applied to: – Destination: Specific pages your users visit – Duration: How many pages they view in a session – Pages/Session: How long they stay on your site – Events: The events they trigger while they are there Every goal can have a monetary value, so you can see how much that conversion is worth to your business When a visitor completes a goal, Analytics records that as a “conversion” Goals use funnels so you can also track failure to complete goals
  • 9. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #3: Goals Real-world usage: – Contact form submissions (lead) – Newsletter or podcast subscriptions – A download of a ebook, white papers, etc. – An account creation – Blog comment – Review left – A purchase – An extended amount of time spent on the website
  • 10. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #3: Goals Goals are limited to 20 per reporting view To track more than 20 goals, you have to create an additional view for that property Goals only apply to the data you collect after the goal has been created Goals can't be deleted, but you can stop recording data for a goal You have to have a URL movement for goals to work - i.e. a contact page needs a thank you page
  • 11. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #4: Annotations Annotations are simply a way to date stamp something (really anything) that may have altered traffic and data Think of annotations like virtual post-it notes They are recorded at the view level Once added they are available throughout the reports for this view They can be private or shared Google Analytics Reminder
  • 12. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #4: Annotations Real-world examples and applications include: – Relaunch or redesign – Hosting outage – Malware or hacking attack – Hire or fire an SEO consultant/employee – Specific marketing campaign – Industry or competitor activity – Search engine penalty Google Analytics Reminder
  • 13. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #5: Dimensions Every Google Analytics report contains two types of data: dimensions and metrics A dimension is the attribute of visitors to your website like: – Source – organic, referral, email, direct, etc. – Device – desktop, tablet, mobile – Geography – country, state, city, etc. A metric is a number which is used to measure one of the characteristics of a dimension A dimension can have one or more characteristics – i.e. pages per session and bounce rate Custom dimension can be set up and used as an advanced segment in reports
  • 14. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #5: Dimensions My favorite use of dimensions is to view conversions by source When doing so you don’t just see what leads or sales you have You now see what sources are driving those leads or sales In this report the number of conversions is the metric and source is the dimension
  • 15. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #6: Events Events are user interactions that can be tracked without the need of a page load Examples of event usage include: – Video play, stop, pause – Downloads – Ad clicks Events have three core components: – Category: Videos – Action: Play – Label: Schema Webinar Replay You connect events to your website with Google Tag Manager
  • 16. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #7: Google Tag Manager A tag is a snippet of JavaScript code that collects data and sends information to other services Tags can come from AdWords, Google Analytics, Firebase Analytics, Floodlight, 3rd party or custom tags Tag Manager allows you to quickly update tags and code snippets on your website You no longer need to maintain each of these code snippets (aka tags) in your source files
  • 17. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #7: Google Tag Manager You simply specify the tags that you want to “fire” and when you want them to fire Think of a tag fire as a trigger for an action or event Common “trigger” include: – Clicks – Views – Downloads – Scrolling – Submissions – Purchases
  • 18. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #7: Google Tag Manager Tags can become overwhelming to a lot of people, so there are some templates available to assist in execution Examples of triggers that would fire a tag: – Click to call – Clicks on external links – Social media activity – PDF download – Form submission – e-mail address click – Video play – Ad activity – Error tracking
  • 19. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #8: Search Console Integration While you don’t have to integrate Analytics with Search Console, you should want to do so Search Console integration helps bring back some of the “not provided” data Data will only be available for 90 days, since this is the limit for Search Console Analytics reports under the Search Console section include: – Landing pages – Countries with drilldown – Devices – Queries
  • 20. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #8: Search Console Integration Reports offer keyword based data for: – Impressions – Clicks – Click through rates – Average position (across multiple URLs) – Sessions – Bounce rate – Pages per session – Transactions and revenue – Goal conversions, values, and rates
  • 21. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #8: Search Console Integration Data won’t match 100% between report types and here is why: – Disabled JavaScript in browsers – Missing Analytics tracking code – Search Console display limitations – Bot filtering Reports can be confusing because: – One keyword can show data for many pages – One page can show data for many keywords This confusion goes away if you drill further down into the default reports
  • 22. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #9: Custom Dashboards Benefits: – Get quick access to data – View most important data – View data like you want – Create dashboards from scratch – Grab and import templates (over 19,000 available) – Modify templates as needed to fit your needs Limitations: – 20 private dashboards – 50 shared dashboards – 12 widgets per dashboard
  • 23. Copyright © 2017 Web Savvy Marketing | @RebeccaGill #9: Custom Dashboards Template categories: – Acquisition – Analytics Academy – Campaign – Conversion – Display Advertising – Ecommerce – Engagement – Lead Generation – Site Optimization – Branding – Mobile – Organic Search – Paid Search – Publishing – Referral – Social – Support
  • 24. Copyright © 2017 Web Savvy Marketing | @RebeccaGill Day #10: Scheduled Reports Schedule up to 400 reports from existing screens or custom dashboards You can export reports as: – CSV – TSV – TSV for Excel – Excel (XLSX) – Google Sheets – PDF You can select to send reports: – Daily – Weekly – Monthly
  • 25. Copyright © 2017 Web Savvy Marketing | @RebeccaGill Day #11: Google Data Studio Create unlimited Data Studio custom reports Combine data into reports from sources like: – Analytics – Search Console – Adwords – YouTube – Google Sheets – APIs Create 100% unique reports Use templates for faster deployment
  • 26. Copyright © 2017 Web Savvy Marketing | @RebeccaGill Day #11: Google Data Studio Benefits: – Lots prettier than Google Analytics or Google Search Console – Google is pushing product updates monthly Limitations – You need to define data sources before you can use the studio – Not overly intuitive – Easy to break report layouts
  • 27. Copyright © 2017 Web Savvy Marketing | @RebeccaGill Day #12: Mobile Access to Reporting Get your Analytics data on the go with mobile apps Check key metrics via standard reports Compare date ranges Monitor real-time data Build your own reports Save any reports to your dashboard
  • 28. Copyright © 2017 Web Savvy Marketing | @RebeccaGill More Information Data Studio datastudio.google.com/navigation/reporting support.google.com/datastudio/topic/7450642?hl=en&ref_topic=6267 740 Dashboards support.google.com/analytics/answer/1068218?hl=en analytics.google.com/analytics/gallery/ Dimensions support.google.com/analytics/answer/1033861?hl=en Events support.google.com/analytics/answer/1033068?hl=en
  • 29. Copyright © 2017 Web Savvy Marketing | @RebeccaGill More Information Filters support.google.com/analytics/answer/1033162?hl=en Real-time Data support.google.com/analytics/answer/1638635?hl=en Search Console serps.com/library/guide-google-analytics-google-search-console- integration/ Schedules support.google.com/analytics/answer/1038573?hl=en Tag Manager ipullrank.com/google-tag-manager/ orbitmedia.com/blog/gtm-tracking-codes/