REAL -OPINIONS DH090617 UAE Property Owners Research M E M B E R ABC ELECTRONIC ASSOCIATE ESOMAR

Media Coverage… REAL -OPINIONS M E M B E R ESOMAR

Research findings… REAL -OPINIONS M E M B E R ESOMAR

Companies managing residential communities should be fully accountable and transparent to owners. Any rules or regulations within managed residential communities should be voted upon by owners first. The reputation of developers is being harmed by how they manage residential communities. Developers have the best interests of owners at heart when managing residential communities. Q. How strongly do you agree or disagree with the following statements about management of residential communities in the UAE? (Re-based upon those answering, Sum=‘Strongly’ & ‘Slightly’, Results in %’s) Key statements on residential community management Base (UAE Resident Property Owners): 250

Have the owners vote to appoint a company to manage, set fees for owners & look after the shared facilities. A company (not the developer) to manage, set fees for owners & look after the shared facilities. The developer to manage, set fees for owners & look after the shared facilities. Other Don’t know Q. If you have or did buy either a residential apartment, villa or townhouse in the UAE in a managed community, which of the following would you prefer to manage this community? (Single Response, Results in %’s) Who should manage the residential community? Base (UAE Resident Property Owners): 250

A fee based upon square foot/area covered A fee based upon value of property A fee based upon number of bedrooms Other Don’t know Q. How do you think management fees for residential apartments, townhouses and villas should be set in managed communities in the UAE? (Single Response, Results in %’s) Base (UAE Resident Property Owners): 250 How should fees be set?

Respondent Profile… REAL -OPINIONS M E M B E R ESOMAR

Profile of respondents Gender Nationality Grouping Age Emirate in UAE Base (UAE Resident Property Owners): 250

About us… REAL -OPINIONS

Some clients researchers have worked with…

Industry Media Coverage

Media Coverage

Presented at: IIR Market Research training session (5 days in Dubai, UAE), October 2009, Dubai UAE. Presented at: IIR Digital Marketing training session (5 days in Dubai, UAE), August 2009, Dubai UAE. Presented at: Digital Marketing 2009 (March 2009, Dubai UAE). Keynote Speech. Presented at: New Media Conference 2008 (15 th December 2008, Dubai UAE). Presented at: Information Europe 2008 Topic: The Impact of the Internet on Young Muslim Attitudes - Exclusive study results: Online research with youth in Middle East and Muslim youth in Western countries - A comparison of the two groups - Changing target audience behaviour: Prolific internet use growth and penetration in youth groups - Evolving research techniques - Identifying leader and opinion influencers for this target group - The impact of Web 2.0 Presented at: eCommerce Middle East Summit 2008 Keynote Speech: GCC Businesses - Present & Future Usage of Internet & eCommerce - Are businesses keeping up with online consumers - Emerging trends in technology & usage of Internet - Actual search and purchase online - why the low conversion - Implications of Web 2.0 for businesses Presented at AME Info Digital Marketing 2008 Topic: Market Insight into Young Consumers (i.e. Youth in Saudi Arabia) - The youth market is THE market it comes to discovering and pushing virtual boundaries as they grow up with the digital revolution. Along with an analysis of who and what they do online, we also focus on their consumption of digital devices, what are the areas of interest and how they intertwine themselves in different Web 2.0 user generated content. Opinions are also assessed to see how influential they can be in helping to make or break new products being introduced to the market. Conferences 2008 / 2009 - Dan Healy CEO presenting

Some of our recent news… Real Opinions announces first website audience measurement tool in Middle East - AME Info http://www.ameinfo.com/177056.html Young dodge the Internet censors http://www.thenational.ae/article/20081028/NATIONAL/598829142 Obama sole choice in Middle East http://www.thenational.ae/article/20081027/FOREIGN/331534352 BBC: Hotel Urged to Free Shark http://news.bbc.co.uk/2/hi/science/nature/7678780.stm UAE steps up campaign against pirated webcasts. http://www.gulfnews.com/nation/Research_and_Technology/10249475.html Internet is the new adman for regional companies http://www.business24-7.ae/Articles/2008/5/Pages/05252008_74853e2c6d0b43b685c875610762511a.aspx People want space to breathe http://thenational.ae/article/20080522/NATIONAL/479082660 Internet subscribers unhappy with duopoly http://thenational.ae/article/20080521/BUSINESS/73846856 Emirates tops online user poll http://www.ameinfo.com/157699.html Real Opinions deliver keynote speech at eCommerce Middle East Summit 2008: Present & Future Usage of Internet & eCommerce. http://www.terrapinn.com/2008/ecom/programme.stm#3290 Companies in the GCC are slow to adapt to the Internet age http://www.thenational.ae/article/20080423/BUSINESS/811796142 Digital marketing gives 850 more reasons a day to buy http://www.ameinfo.com/151462.html Real Opinions commissioned by AME Info to conduct Business People and Young Consumer research for Digital Marketing 08 http://www.ameinfo.com/145774.html

Some of our solutions… REAL -OPINIONS

ONLINE COMMINITIES We have set-up our own Middle East online panel and through affiliates to global online panels. Whether it’s youth in Saudi Arabia, business people in the GCC or those interested in visiting Dubai from elsewhere, we can discover their opinions. We can also develop engaging community websites harnessing and focusing discussions on subjects of interest to you. It combines the "wisdom of the crowds" concept with Web 2.0 models like Digg for feedback. Create portals for ad-hoc feedback and automatic bubbling of suggestions based on user voting REAL -OPINIONS

We have set-up a process to ensure your communication is both strategically rooted in your objectives and that advertising spend is optimized to reach these objectives. Referred to as Effects Based Operations (EBO), we strategically analyze the target audience, develop strategic messages, pre-test communication, assess actual communication reach and frequency by channel and overall effect in terms of key objectives. This whole process optimizes ROI and legitimizes every choice made in the campaign with a scientific quantitative approach. o 360 COMMUNICATION REAL -OPINIONS

REAL OPINION LEADERS Access the opinions of leaders in various fields throughout the region. Tapping into the opinions of these people provides insight into specialist areas, identify developing trends & issues impacting upon key industries. These leaders are not only sought after and respected, but also carry great viral communication potential to make or break in the court of public opinion through social networking websites. These is where buzz marketing starts. These are the people you need on your side Access the opinions of leaders in various fields throughout the region. Tapping into the opinions of these people provides insight into specialist areas, identify developing trends & issues impacting upon key industries. These leaders are not only sought after and respected, but also carry great viral communication potential to make or break in the court of public opinion through social networking websites. These is where buzz marketing starts. These are the people you need on your side REAL -OPINIONS

Using an innovative survey design & technique, we are able to provide you with a multi-layered analysis of your workforce. Analyzing areas such as motivation, leadership, communication, retention and a gap analysis of the organization from an employee’s perspective to help you prioritize the areas to improve. We are also able to help put your results into perspective with a benchmark comparison of results from the region & beyond. What next? We can help you act upon these results with leading internal communication, training and development consultants. WORK FORCE REAL -OPINIONS

We employ highly experienced researchers with both extensive regional and international experience who have worked with clients from various government, NGO’s and multinationals in extremely challenging locations. We have partnerships with high level psychologists, communication experts, statisticians and consultants around the globe we can tap into to work on your specialist projects to ensure success, no matter where. We use multimodal and innovative research techniques to be your eyes and ears on the changing landscape. SPECIAL PROJECTS REAL -OPINIONS

With our team of industry leading developers and researchers, we are able to provide innovative research solutions to help you better understand internet behaviour to harness this rapidly evolving medium. Whether it’s improving your website’s usability, harnessing Web2.0, benchmark the performance of all your organisation’s, improving purchase conversion rates, pre-testing designs or getting more value from your online advertising, we can help. ONLINE WORLD REAL -OPINIONS

Whether you want to capture the opinions of people at a particular place and time or a fast response on the back of an event, we have introduced our ‘Right Now’ mobile phone research tool. Using a short telephone code, those in our panel or for example attendees at an event can provide their feedback instantly by answering a series of questions via SMS/text messages. You can view the result instantly online. Mobile phone usage is prolific in the region and this allows a greater coverage of respondents to participate, no matter where they are. RIGHT NOW o o o o o o REAL -OPINIONS

Effective Measure combining website analytics (actual visitor behaviour) with copywriter survey data (visitor demographics, lifestyle and purchase involvement) to comprehensively profile visitors. For advertisers, it helps you to discover what websites to find your target market and efficiently communicate to them. For website owners, it shows how unique your website visitors are to potential advertisers and t better understand the user experience. We use a patented pending process to provided unprecedented accuracy and transparency, tackling issues such as the impact of cookie deletion on unique visitor calculations. REAL -OPINIONS

Read about us online… Website – Blog – Twitter – LinkedIn - ESOMAR REAL -OPINIONS

Website: www.real-opinions.com Have your opinion heard… Join our panel now

Blog: www. real-opinions.blogspot.com

Twitter: www. twitter.com/realopinions

LinkedIn: http://www.linkedin.com/in/danhealyrealopinions

LinkedIn: http://www.linkedin.com/in/danhealyrealopinions

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