2011 06 15 velocity conf from visible ops to dev ops final

Creating the Dev/Test/PM/Ops Supertribe: From Visible Ops ToDevOps,[object Object],Gene Kim, CISA, TOCICO JonahVelocity ConferenceJune 15, 2011,[object Object]

Where Did The High Performers Come From?,[object Object]

Higher Performing IT Organizations Are More Stable, Nimble, Compliant And Secure ,[object Object],[object Object]

Fewest number of repeat audit findings

One-third amount of audit preparation effort

High performers find and fix security breaches faster

5 times more likely to detect breaches by automated control

5 times less likely to have breaches result in a loss event

When high performers implement changes…

One-half the change failure rate

One-quarter the first fix failure rate

10x fasterMTTR for Sev 1 outages

When high performers manage IT resources…

One-third the amount of unplanned work

8 times moreprojects and IT services

6 times moreapplicationsSource: IT Process Institute, 2008,[object Object]

Common Traits of High Performers,[object Object],Culture of…,[object Object],Change management,[object Object],[object Object]

Processes that serve both organizational needs and business objectives

Highest rate of effective change Causality,[object Object],[object Object]

Highest first fix rate (unneeded rework)Compliance and continual reduction of operational variance,[object Object],[object Object]

Highest level of pre-production staffing

Effective pre-production controls

Effective pairing of preventive and detective controlsSource: IT Process Institute ,[object Object]

Visible Ops: Playbook of High Performers,[object Object],The IT Process Institute has been studying high-performing organizations since 1999,[object Object],What is common to all the high performers?,[object Object],What is different between them and average and low performers?,[object Object],How did they become great?,[object Object],Answers have been codified in the Visible Ops Methodology,[object Object],The “Visible Ops Handbook” is now available from the ITPI,[object Object],www.ITPI.org,[object Object]

2007: Three Controls Predict 60% Of Performance,[object Object],To what extent does an organization define, monitor and enforce the following?,[object Object],Standardized configuration strategy,[object Object],Process discipline,[object Object],Controlled access to production systems,[object Object],Source: IT Process Institute, 2008,[object Object]

The Darkest Moment In My Journey,[object Object]

Tough Love From Ari Balogh,[object Object]

Why Was I So Unsatisfied With The State Of IT Practice?,[object Object],IT operations work continued to be viewed as tactical,[object Object],Information security and compliance programs were sucking all the air out of the room (due to scoping problems),[object Object],The activation energy for successful improvement programs was still too high,[object Object],The IT operations issues overshadowed by development ,[object Object],Issues are amplified 10x in production: outages, findings, lawsuits,[object Object],Technical debt builds up over time,[object Object],IT operations is often the constraint in the organization,[object Object],Linkage of IT performance to business performance not obvious enough,[object Object],“Why doesn’t the business care? I found the pump handle!”,[object Object]

2011 06 15 velocity conf from visible ops to dev ops final

2011 06 15 velocity conf from visible ops to dev ops final

Recommended

More Related Content

What's hot

What's hot(20)

Viewers also liked

Viewers also liked(18)

Similar to 2011 06 15 velocity conf from visible ops to dev ops final

Similar to 2011 06 15 velocity conf from visible ops to dev ops final(20)

Recently uploaded

Recently uploaded(20)

2011 06 15 velocity conf from visible ops to dev ops final

Editor's Notes