<ul><li>“ Wealth in the new regime flows directly from innovation, not optimization ” </li></ul><ul><li>-- Kevin Kelly, Wired </li></ul>
A Tale of Three Communities Reinvent Reload Revive
Salesforce.com: A Company on a Mission To Make Business Apps As Easy To Use As Amazon.com Software as a Service Connect and Go
Continuous Innovation is our Lifeblood 3 Major Releases Per Year (26 Major Releases in 9 Years) All Customizations Upgraded Automatically
The Industry Recognizes The Innovation CRM Leader & Visionary Top 10 Entrepreneurs & Cool Company Top 100 Innovative Companies Market Leader Enterprise CRM 2007 Securities Technology Leader Technology of the Year Top Ten Disruptors of 2006 Best CRM & On-Demand Platform 2007 Forrester Groundswell Award PC Magazine Editor’s Choice: UE Leader & Visionary #12 Top 50 Agenda Setters of 2007 2007 Product of the Year
All With Great Ideas for the Product Roadmap I have an idea... Can we integrate? New Products? What about...
Could We Avoid the Death Spiral of Bloatware? Functional Complexity Usability Enterprise Bloatware Client-Server Graveyard And remain as Easy to Use as Amazon.com?
We Went for the “Wisdom of Crowds” Engage All Our Communities Online Bubble the Best Ideas to the Top Spark Conversations Around Ideas Salesforce ideas has given our customers the opportunity to shape the direction of our service , and it’s provided partners with qualified ideas for developing their own products. “ ” Marc Benioff CEO and Founder Salesforce.com
Another Returning CEO Took Notice <ul><li>“ Over the past ten years… we have had to make a series of decisions that, in retrospect, have lead to the watering down of the Starbucks experience, and, what some might call the commoditization of our brand.” </li></ul><ul><li>-- Howard Schultz, February 2007 </li></ul>