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Enhancing the Student Experience


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Enhancing the Student Experience

  1. 1. Develop Me! Support Me! Retain Me! A multi-pronged e-approach to retention and transition Becka Currant Dean of Students University of Bradford
  2. 2. Develop Me! Meet and chat online <ul><li>Expectations survey </li></ul><ul><li>First Year Experience questionnaire </li></ul><ul><li>Student experience research </li></ul>Meet and chat, pre-entry activities Online resources Skills tracking Mobile guides Student voice
  3. 3. A Brief History of Develop Me! <ul><li>Extended student model HEA Pathfinder, NTFS Outduction, HERE project </li></ul><ul><ul><li>Pre-entry to post graduation </li></ul></ul><ul><li>E-induction HEA e-learning Research Observatory, HERE project </li></ul><ul><ul><li>Seamless transition into University </li></ul></ul><ul><li>Integrated online support HEFCE </li></ul><ul><ul><li>24/7 support available </li></ul></ul><ul><li>Responding to diverse students ELESIG/HEA/JISC/HEFCE </li></ul><ul><ul><li>Digital typology </li></ul></ul><ul><ul><li>LLiDA work, development of SaPRA </li></ul></ul>
  4. 4. E-induction <ul><li>Hi all getting excited about starting uni, feels strange after not being in a school enviroments for syuch a looooong time. Hope to see you all soon. </li></ul><ul><li>Hi everyone! I'm starting the foundation degree in Community Regeneration & Development in 26 sleeps and starting to get nervous! Can't wait to meet everyone! I noticed that we are supposed to meet in the atrium on the 21st - anyone know what time? </li></ul><ul><li>Is everybody as shell shocked and tired as I am, gosh hope next week isn't so tiring. </li></ul><ul><li>Social: </li></ul><ul><li>Start process of making links with peers on courses and other students in University (ning) </li></ul><ul><li>Share hopes, fears and concerns about starting course (ning, expectations questionnaire) </li></ul><ul><li>Identify challenges and find answers to burning questions (expectations questionnaire) </li></ul><ul><li>Feel ‘at home’ (mobile guides, iPhone app) </li></ul>
  5. 5. <ul><li>“ Most of the things that related to the serious aspect of University I found on the University of Bradford website.” </li></ul><ul><li>“ It was good to be able to find out about things any time of day.” </li></ul>E-induction <ul><li>Academic: </li></ul><ul><li>Early engagement with academic materials and development of academic skills (ning, iPhone app) </li></ul><ul><li>Completion of SaPRA to identify levels of confidence and develop action plan to reflect on with personal tutor and evidence in PDP (SaPRA, online resources) </li></ul>
  6. 6. <ul><li>University wide strategies for this type of work? </li></ul><ul><ul><li>Lead responsibility has to be with senior manager </li></ul></ul><ul><li>Coherent implementation approach needs to be developed </li></ul><ul><ul><li>Staff development needs to be taken seriously </li></ul></ul><ul><ul><li>Student engagement needs to be supported and nurtured </li></ul></ul><ul><li>Technological issues: support, access, training etc </li></ul>Institutional Implications
  7. 7. Discussion <ul><li>How do students give you feedback about their experiences? How effective is this? </li></ul><ul><li>How do you encourage new students to engage with the institution and to start making links with students/staff once they arrive? </li></ul><ul><li>How have (have!) you utilised technology to develop links between staff and students? How effective has this been? </li></ul><ul><li>10 mins discussion in groups </li></ul>