Presentation from GENBAND Perspectives16 user conference
Cloud communication Platform-as-a-Service (cPaaS) is making global telecom services more accessible to enterprises and developers. CPaaS provides simple telephony application program interface (API) tools that enable developers and enterprises to integrate voice and messaging services into their applications while maintaining low operational cost. This is having a profound impact on the enterprise communications market. This will serve as a catalyst for transforming how businesses interact with their customers, employees and partners.