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How much did we do?
In Home Aid Services
How well did we do it?
Is anyone better off?
Quantity Quality
EffectEffort
# of
e...
How much did we do?
Home Care Services
How well did we do it?
Is anyone better off?
# of persons
served
# visits
# visits ...
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Adult services in home aide services, home care services

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Adult services in home aide services, home care services

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Adult services in home aide services, home care services

  1. 1. How much did we do? In Home Aid Services How well did we do it? Is anyone better off? Quantity Quality EffectEffort # of elder & disabled clients served Turnover rate of caregivers # who remain in their own homes % who remain in their own homes
  2. 2. How much did we do? Home Care Services How well did we do it? Is anyone better off? # of persons served # visits # visits per week Ave length of visit % service users who say the service is reliable, flexible, respectful, friendly (SPRU)) Rate entry into hospital, residential or nursing care % carers report the service helped the service user remain at home # entry into hospital, residential or nursing care # carers report the service helped the service user remain at home

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