Introduction: This is a chart based on independent research from Forrester that outlines the costs associated with running an on-premise email server. Sometimes organization only focus on a few aspects of the cost – software or storage, without seeing the total cost of ownership Forrester notes that you need all of these elements to deliver effective email for your users - The total overall cost of ownership is shown to be over $300 per user per year – and this is JUST for email Transition: Google Apps eliminates many of these costs
Introduction : Improvements and upgrades with on-premise software take too long and pose too great a burden on IT organizations. It’s not uncommon for upgrade cycles to take 12-18 months, and involve many manual steps for IT administrators There’s also always additional costs and purchases involved For instance, upgrading an email sever to a new version could require new servers, an OS upgrade, more storage, updated drivers, more memory, and other items Thankfully, these things may only occur in 4-6 year cycles -However, that also means your users end up with services that are 4-6 years out of date, if the last time your messaging service was upgraded was 2003.
Introduction : Even with all the time and money spent on these systems, both Admins and users experience limitations Admins spend an average of 22.8 hours per week managing exchange server 2007, according to Radicati research Downtime remains significant with 60-150 minute of planned and unsecheduled downtime per month -Even more significantly, IT has high opportunity costs buy spending money just to maintain email, when it could be used for more strategic projects Users also get a limited experience Mailbox quotas require users to spend time choosing what to keep and what to delete Existing systems, even if they enable more storage, don’t provide a good search experience to make all of that email useful And finally, users get a poor collaboration experience, with limited real-time communications such as chat and presence, and having to collaborate by sending and managing attachments Transition : With all of these limitations, why invest so much time and resources in running an email system?
Introduction : Why run email yourself? With cloud-based services like Google Apps, all of the hardware, software, maintenance, patches, backups and other elements of the on-premise model go away. Both the applications and the data are run in third party data centers End users interact with the applications through desktops and laptops running browsers, or from a myriad of other devices There is no concern for uptime, or keeping software (server or client) up to date - you always have the most current version Transition: These are just some of the obvious and basic benefits of the cloud computing model. In fact, this model introduces some pretty profound effects for enterprise computing.
Introduction : When data and applications live in the cloud, you get to leverage Huge economies of scale. The incremental cost of storage approaches zero. Cloud services providers orders of magnitude more servers per technical employee, greatly reducing labor cost to deliver the same service This enables massive storage capacity for applications such as online video The model also enables much faster innovation. The cloud provides developers a framework for making fast, incremental changes, rather than requiring long, drawn-out multi-year upgrade cycles. Security and redundancy – including geographic redundancy - are built in, so they no longer become line items on an IT budget, or projects not yet accomplished. And finally, it’s all accessible from any internet-connected device This upends a traditional notion of what’s important in computing. The hardware – neither the server, nor the endpoint – need be reliable anymore. Transition : Because of the nature of Google’s business, we’ve developed a huge competitive advantage in cloud computing
Introduction : This chart compares that same cost of over $300 per user per year for on-premise to Forrester’s estimated total cost of ownership for Google Apps - Forrester concluded that Google Apps costs less than 1/3 of on-premise email offerings. The same study also showed that Google Apps is significantly less expensive than other hosted email services. Even if you decide you do not need message archiving, the cost savings is still over 3x Transition: This savings is due to the cloud computing model.
Intro: While you may have read things in the media about Gmail downtime – the reality of the matter is that Gmail is significantly more reliable than most on premise mail systems. - Research from the Radicati Group shows Gmail: 4x more reliable than Exchange, 10x more reliable when planned downtime included - we prioritize Premier Apps customers- proactively move them out of 'at risk' data centers first leader in transparency: e.g. launched status dashboard, includes full incident reports And not only do you get this increased reliability, but you cut you administration time by over 3x. Transition: the cloud computing model is also more secure
Introduction: Data is more secure with Google apps for a variety of reasons First is our datacenter and security infrastructure Not widely known, but Google is the 4th largest server manufacturer in the world – and we build all for our own datacenters we have billions of $ flowing through these systems, indlucing credit card numbers, and other data to support our businesses All of our systems look identical We custom built our systems just to run Google required services, so the systems are hardened to begin with. No used open ports or services. And because we built this all ourselves, there are no issues with relying on third parties to fix security flaws in their software - Easy to update our environment if there is an issue because they all look the same In addition as apposed to the traditional model where all your data sites in a single machines we have taken that data an spread it over tens of thousands of systems - Hence each system has a little bit of each clients data on it. No single server has data for an entire corporation In addition the data is replicated in real time to a second data center, talk about disaster recovery…if a data center went offline unexpected for some reason most users would never even know. Finally, our security policies and practices are audited on a regular basis by a third party for a SAS 70 Type II control report.
Introduction: Gmail is not just a more economical option for business mail – it ’ s actually much better Since it ’ s With 25GB of storage, users no longer need to spend time managing emails to quotas Things like Chat become a natural extension of Email And users can built things like intranet sites and portals without having to worry about getting IT resources Transition : Users spend less time worrying about technology, and more time just getting things done
Introduction: Even more powerfully, Google Apps enables team productivity, with native document collaboration – the ability to work on the same, document, spreadsheet or presentation at the same time. Since documents are stored in the cloud, users don ’ t need to worry about sending email attachments, and proliferating different versions of documents Sharing just works And users can built things like intranet sites and project portals without having to worry about getting IT resources Because documents are centrally located and managed in the cloud, users and admins can easily control access rights – for example, enabling some users to edit and some users to only view – or to have no access at all. And this is easily applied for collaborating with users outside the company as well. - Finally, since everything is on the web- you can access and edit documents, spreadsheets, sites, and other content from any computer with a browser and an internet connection Transition : Google further leverages the web as a platform to deliver a constant stream of innovation and improvements to Apps:
Introduction : Google Apps has a track record of fast, continuous improvement In 2008, there were 68 features releases alone. There’s already been 40 in 2009, so the pace is increasing. - None of these improvements added cost, and required no work on the part of our customers to implement. Note that changes are presented and managed so users can adjust and IT organizations are not taken by surprise. For instance, administrators can choose to deploy or not deploy releases such as Google Sites. You keep getting a better product, and retain control. Transition: In addition to providing a platform for Google to provide innovation, Apps also enables your users to be more innovative.
Prezentare Google Apps
Google Apps Solutie de mesagerie si colaborare business
Cuprins Inovatiile Google A venit vremea sa adoptam solutiile cloud Mesagerie & colaborare: Dezavantaje De ce solutiile actuale sunt scumpe si limitate Google Apps Premier Edition Prezentare generala a solutiilor enterprise oferite de Google
Vechile sisteme de mesagerie au probleme 1 Costuri ridicate Peste $300/user/an 2 Angajati specializati Mentenanta, interventii si upgrade-uri 3 Limitari la nivel de user Mai putin storage, cautare ---------
Mesageria on-premise costa (prea) mult Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009 Costurile pentru Email intern (per utilizator, anual)
Upgrade-urile se fac incet si greu <ul><ul><li>Servere noi </li></ul></ul><ul><ul><li>OS upgrade </li></ul></ul><ul><ul><li>Achizitie licente </li></ul></ul><ul><ul><li>Stocare </li></ul></ul><ul><ul><li>Drivere </li></ul></ul><ul><ul><li>Memorie </li></ul></ul>Timp si bani cheltuiti pe upgrade-uri... … care apar doar in cicluri de 4-6 ani. 2000 18 Month Plan Q1 Q2 Q3 Q4 Q1 Q2 Pregatire retea Upgrade OS Inchiriere server Sstorage Mutat casute de mail 2003 2007
Problemele administratorilor si utilizatorilor 1 “Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.” The Radicati Group, November 2008 2””Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008. Problemele Administratorilor <ul><ul><li>Probleme Administrative : 22.8 ore/sapt. pentru Exchange server 2007 </li></ul></ul><ul><ul><li>Downtime : 60-150 minute planificate si neprogramate pe luna </li></ul></ul><ul><ul><li>Cost de oportunitate : timp irosit pentru mentenanta email in loc de proiecte strategice. </li></ul></ul>Problemele Utilizatorilor <ul><ul><li>Stocare limitata : timp irosit administrand inbox-ul pentru economie de spatiu </li></ul></ul><ul><ul><li>Cautare greoaie : utilizatorii folosesc directoare si sorteaza email-urile pentru optimizarea cautarii. Arhivele de email sunt mai putin utile. </li></ul></ul><ul><ul><li>Facilitati colaborative minime : solutii in timp real reduse; fara partajare incorporata </li></ul></ul>
De ce sa iti administrezi singur email-ul? Google se ocupa de email pentru ca tu sa te poti concentra pe proiectele care aduc valoare adaugata business-ului tau
Mesageria si colaborarea – mai bune in cloud Pana in 2012, 20% dintre conturile de e-mail business vor avea la baza software as a service (SaaS) sau modelul "cloud" (Gartner, May 2009) <ul><ul><li>Costa mai putin de 1/3 din pretul sistemelor de mesagerie interna </li></ul></ul><ul><ul><li>Zero hardware sau software care necesita mentenanta </li></ul></ul><ul><ul><li>Mult mai sigur </li></ul></ul><ul><ul><li>Experienta utilizatorului mult mai placuta </li></ul></ul>Source: “Email in the Cloud: Pros and Cons,” Matt Cain, Gartner, May 2009
Google Apps este mult mai ieftin Peste $300 Sub $90 Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009
Stabilitate superioara. Timp de administrare redus. Uptime superior comparativ cu solutia on-premise Downtime per month (in minutes) 1 1 “ Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.”The Radicati Group, November 2008 2”” Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008. Timp de administrare redus Ore administrare pe sapt. 2
Google Apps este mai sigur <ul><ul><li>Info </li></ul></ul><ul><ul><ul><li>Al 4-lea producator de servere din lume ca marime. </li></ul></ul></ul><ul><ul><ul><li>Miliarde de dolari trec prin solutiile Google </li></ul></ul></ul><ul><ul><ul><li>Millioane de numere de credit card </li></ul></ul></ul><ul><ul><li>Sute de mii de servere identice </li></ul></ul><ul><ul><ul><li>Ruleaza un Linux modificat </li></ul></ul></ul><ul><ul><ul><li>Niciun serviciu public, porturi deschise </li></ul></ul></ul><ul><ul><ul><li>Fara probleme de securitate ale tertilor </li></ul></ul></ul><ul><ul><ul><li>Update rapid al tuturor sistemelor </li></ul></ul></ul><ul><ul><li>Date distribuite </li></ul></ul><ul><ul><ul><li>Datele imprastiate pe multiple servere (GFS) </li></ul></ul></ul><ul><ul><ul><li>Date stocate obfuscat pe disk </li></ul></ul></ul><ul><ul><ul><li>Datele sunt replicate in N puncte </li></ul></ul></ul><ul><ul><li>Certificare SAS 70 Type II </li></ul></ul>
Gmail este cea mai buna solutie de email pentru business <ul><ul><li>Acceseaza continutul oricand, oriunde, pe orice dispozitiv (chiar si offline) </li></ul></ul><ul><ul><li>25 GB de stocare inseamna lipsa grijilor pentru spatiul alocat </li></ul></ul><ul><ul><li>Gaseste orice mesaj instant, generand rezultate la cautari in mai putin de o secunda </li></ul></ul><ul><ul><li>Organizare automata a inbox-ului sub forma de conversatii </li></ul></ul><ul><ul><li>Chat integrat si intuitiv cu voce si video </li></ul></ul>Nou! Interoperabilitate cu Outlook si Blackberry Enterprise Server
Docs si Sites: solutii ideale pentru munca in echipa <ul><ul><li>Colaboreaza fara grija atasamentelor: un document, mai multi editori </li></ul></ul><ul><ul><li>Construieste site-uri de echipa sau proiect fara ajutor din partea unui admin IT </li></ul></ul><ul><ul><li>Controleaza in siguranta accesul la informatiile tale </li></ul></ul><ul><ul><li>Functioneaza peste multiple platforme – totul este localizat in browser </li></ul></ul>Foloseste puterea web-ului ca platforma pentru colaborare
Google Apps ofera inovatie constanta accesibila in mod facil 2008 2009 Google Sites Blackberry Contact Sync Sync for Microsoft Outlook Gmail Video Chat 68 de lansari de facilitati majore 50 (in prima jumatate a anului) Gmail Offline Google Video for Business Blackberry Enterprise Sever Connector
Google Apps: cloud pentru business Gmail Serviciu de email cu 25GB stocare si cautare rapida Talk Serviciu integrat de mesagerie, video si voice chat Calendar Calendar personal, partajat si public Mesagerie Docs Editare colaborativa facila a documentelor – de oriunde. Video Materiale video partajate in siguranta. Sites Pagini de grup create si editate cu usurinta. Colaborare
Securitate superioara in cloud Compliance Message Discovery Archive, search and retrieve email for e-discovery. Message Encryption Encrypt sensitive emails based on policies and content. Securitate Securitatea Mesajelor Protejeaza emailul de spam, virusi si malware. Administrarea accesului la date. Securitate Web Blocheaza pericolele de securitate la nivel de web..
Detalii Google Apps Premier Edition <ul><ul><li>Garantii de suport si stabilitate </li></ul></ul><ul><ul><ul><li>Suport telefonic 24/7 </li></ul></ul></ul><ul><ul><ul><li>99.9% uptime SLA (service level agreement) </li></ul></ul></ul><ul><ul><li>Functionalitati companii </li></ul></ul><ul><ul><ul><li>25 GB de stocare per inbox, per user </li></ul></ul></ul><ul><ul><ul><li>Google Video pentru Business </li></ul></ul></ul><ul><ul><ul><li>Postini Message Security </li></ul></ul></ul><ul><ul><ul><li>Conector pentru Blackberry Enterprise Server </li></ul></ul></ul><ul><ul><ul><li>Sincronizare cu Microsoft Outlook </li></ul></ul></ul><ul><ul><li>Platforma </li></ul></ul><ul><ul><ul><li>Integrare API: autentificare, director utilizatori, gateway mail, migrare, raportare </li></ul></ul></ul><ul><ul><li>$50/utilizator/an </li></ul></ul>
Clienti Google Apps Companii — Fortune 500 si sectorul public Organizatii academice si non–profit Companii mici si mijlocii Peste 2 milioane de companii 3000 de noi companii in fiecare zi
Google Apps: Ce ne diferentiaza 1 Economii dramatice 2 Timp de administrare minim 3 Siguranta si stabilitate crescute 4 Cea mai buna solutie de email pentru business 5 Cea mai buna metoda de a lucra in echipa
Multumesc! Razvan Roman [email_address] www.appnor.ro