report on 11-IN-17_GE-SEM_B_Seminar on iso 26000


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Report on ISO 26000

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report on 11-IN-17_GE-SEM_B_Seminar on iso 26000

  1. 1. BIRENDRA Summary Report: Training on ISO 26000 by APO 8-12 Aug 2011 inRATURI Taiwan Report
  2. 2. Executive Summary of the Training ISO 26000 by APO Japan, 8-12 Aug 2011 Dated: 30/8/2011 APO Semiinar on IISO26000:: Devellopment off Sociiall Responsiibiilliity Sem nar on SO26000 Deve opment o Soc a Respons b ty Chiina Productiiviity Center Ch na Product v ty Center Taiipeii,, Taiiwan ROC August 8--12,, 2011 Ta pe Ta wan ROC August 8 12 2011Sub: 11-IN-17-GE-SEM-B: Seminar on ISO26000: Development of Social Responsibility (8-12August 2011, Taipei, Taiwan) By Mr. Birendra Raturi Principal Consultant Qsys eSolutions Pvt. Ltd. A-39 Flatted Factory Complex Okhla Industrial Estate New Delhi – 110 020 India, Submitted toNATIONAL PRODUCTIVITY COUNCILUtpadakta Bhavan5-6 Institutional Area Lodi Road, New Delhi – 110 003 IndiaPrepared By: Birendra Raturi India Page 2 of 12
  3. 3. Executive Summary of the Training ISO 26000 by APO Japan, 8-12 Aug 2011Contents 1. Program Summary 2. List of Participants 3. Program execution 4. Company Visit 5. Program outcome 6. Suggestion to NPC India for New InitiativesPrepared By: Birendra Raturi India Page 3 of 12
  4. 4. Executive Summary of the Training ISO 26000 by APO Japan, 8-12 Aug 2011 1. Program Summary: The 5 days training program facilitated by trainers, administered by APO and organised by CPC is found to be excellent team work. The program inauguration was done by the President CPC. APO stated the objective of the program and expected outcome. The program was good mix of theory, role plays, group discussions, Q&A Session including Site Visits.ISO 26000 is the designation of the future International Standard giving guidance on socialresponsibility (SR). It is intended for use by organizations of all types, in both public and privatesectors, in developed and developing countries. It will assist them in their efforts to operate in thesocially responsible manner that society increasingly demandsProgram focus was onISO26000 Social Responsibility has 7 Principles. 1. Principle of legal compliance 2. Principle of respect for authoritative inter-government agreements or internationally recognized instruments 3. Principle of recognition of stakeholders and concerns 4. Principle of accountability 5. Principle of transparency 6. Principle of respect of fundamental human right 7. Principle of respect for diversityAnd 7 Elements 1. Organization governance 2. Human rights 3. Labor practices 4. Environment 5. Fair operating practices 6. Consumer issues 7. Contribution to the community andThe program structure was in complete sprit and followed with 1.1 Class room Assignment: Participants were sub grouped in four numbers in order to involve everybody and present the cases in-front of the experts and participants. The class room assignments made the participants more involved with the subjects and thus kept the groups focused and task oriented.Prepared By: Birendra Raturi India Page 4 of 12
  5. 5. Executive Summary of the Training ISO 26000 by APO Japan, 8-12 Aug 2011 1.2 Country Presentation: Country presentations by the participants from respective one were useful to understand specific approach and methods in different countries in Asia. It was seen that multinational companies are leading in SR activities in countries like Pakistan, Thailand etc. Where as in India Social Activities’ are from Vedic ages. However it is felt that a structured approach of ISO2600O standard would be of great help in integrating the SR activities vis-à-vis business. 1.3 Presentation form World business Council: The information shared were quite a thought provoking. The research study conducted by world economic forum and world business council was presented and relevance to ISO26000 were well established. The presentation backed up by data is found to useful and can be also a part of SR presentation to set the perspective right. 1.4 Industry Visit: CPC organised visits to the two leading organisations in Taiwan. It was definitely a rare occasion and time to listen to them, see their facility and interact with them. 1.5 CPC arrangement and hosting: CPC is a perfect host. All the arrangement made were excellent. CPC gesture towards the participants was also uncommon in providing good logistics, excellent seminar facility, food, and welcome &farewell parties. The CPC staff is highly organised and professional. 1.6 Program review and Feedback: The program was well organised be it stay, logistics, lecture delivery, schedule, assignment. This was a alive program. The program was full of learning, fun and involvement of everyone. I must rate the program as excellent. 1.7 Participants view: All participants forged good ties with each other. It was also discussed some time that SR Asia platform shall remain a networking point. Updating of SR activities undertaken by the participants shall be uploaded on SR Asia. At the concluding session everyone want to be SR professional. That talk about itself the motivation level we received. 1.8 Program Objective: The program objective was to motivate the participants and involve them to fully so that at latter stage they would act as SR professional. To a great extent it was visible by the involvement and commitment of the participants that the program attained its objective.Prepared By: Birendra Raturi India Page 5 of 12
  6. 6. Executive Summary of the Training ISO 26000 by APO Japan, 8-12 Aug 2011 List of Participants and CountriesFiji, Indonesia, India, Iran, Malaysia, Magnolia, Pakistan, Philippines, Thailand, Sri Lanka , Taiwan. Vietnam, 2. Program execution:Good planning is a essence to any success. It was evident on part of APO that it was a well thoughtand structured program. The program was good in terms of its timing, selection of faculty, visitingfaculty, site visits and case studies.Prepared By: Birendra Raturi India Page 6 of 12
  7. 7. Executive Summary of the Training ISO 26000 by APO Japan, 8-12 Aug 2011 3. Site visitIt was very welcoming efforts on the part of CPC to identify companies of world class repute. Therewas opportunity to listen and share the SR Initiatives with the companies executives. The CSRmanagers provided the overview of SR policy framework, including management structure andreporting mechanism. The Company Executives shared data and reports through presentations, Visitto the facilities and through QA Session.The Companies also took us through their facilities to demonstrate the moment of truths.Companies CSR Report is available on their website.The CSR activities can be well mapped with the ISO26000 core issues.Site Visit:CPC organised visit to the two leading organisations, some highlights are reported here.Site Visit to Chunghwa Telecom LtdChunghwa Telecom promises to the society. Established the “Corporate Social ResponsibilityCommittee” in 2006, which oversees the operations of six working groups namely “CorporateGovernance”, “Environmental Sustainability”, “Consumer Care”, “Digital Opportunities”, “EmployeeCare” and “Corporate Volunteerism”.Prepared By: Birendra Raturi India Page 7 of 12
  8. 8. Executive Summary of the Training ISO 26000 by APO Japan, 8 Training 8-12 Aug 2011CSR InitiativesKey process Indicators are defined and measured.Prepared By: Birendra Raturi India Page 8 of 12
  9. 9. Executive Summary of the Training ISO 26000 by APO Japan, 8-12 Aug 2011Site Visit Taiwan Semiconductor Mfg. LtdPrepared By: Birendra Raturi India Page 9 of 12
  10. 10. Executive Summary of the Training ISO 26000 by APO Japan, 8-12 Aug 2011CSR DriversCorporate GovernanceTSMC advocates and acts upon the principles of operational transparency and respect forshareholder rights. We believe that the basis for successful ...EnvironmentTSMC and all of its employees acknowledge their responsibility for environmental protection.We not only comply with the environmental regulations...Employee and People CareHuman capital is one of the invaluable assets that support our business success. TSMC iscommitted to creating a corporate culture embracing innovation...Social ContributionTSMC established the TSMC Education and Culture Foundation (TSMC Foundation) in 1998.Currently, F. C. Tseng, TSMC Vice Chairman, serves as the Chairman of the Foundation, whichhas been pioneering various projects...Supply Chain ManagementTSMC cooperates with suppliers to meet our corporate social responsibilities by building areliable and sustainable supply chain...Prepared By: Birendra Raturi India Page 10 of 12
  11. 11. Executive Summary of the Training ISO 26000 by APO Japan, 8-12 Aug 2011TSMC Details of SR Initiatives1.Stakeholder Identification,Communication and 3.EmployeePerformance Summary 3.1 Employment1.1 Stakeholder Identification and 3.2 Employee DevelopmentCommunication 3.3 Compensation and Benefits1.2 TSMC CSR Performance Summary 3.4 Employee Relations2. Corporate Governance 3.5 Work and Life Integration Program2.1 Governance Structure 3.6 Corporate Security and Risk Control2.2 Board of Directors 3.7 Safety and Health2.3 Audit Committee 4. Supply Chain Management2.4 Compensation Committee 4.1 Supply Chain Sustainability2.5 Corporate Compliance Management2.6 Political Contributions 4.2 Managing Contractors’ ESH2.7 Ethics and Business Conduct 4.3 Helping Suppliers Improve Delivery and Quality 4.4 Ensuring Supplier Compliance 4.5 TSMC SCM Forum and Excellent Supplier Award 4.6 2010 Goal and Accomplishment Summary 4.7 Customer Service and Satisfaction 6. Environmental Protection5. Social Contribution 6.1 Climate Change5.1 Commitment to Education 6.2 Green Product5.2 Community Building 6.3 Pollution Prevention5.3 Promotion of Arts and Culture 6.4 Green Building, Green Fab5.4 TSMC Volunteer Programs 6.5 Environmental Management and5.5 Alishan County Reconstruction Plan Green Promotion Reporting Assurance Statement Global Reporting Initiative (GRI) Sustainability Reporting Guidelines 2006 and its Content IndexPrepared By: Birendra Raturi India Page 11 of 12
  12. 12. Executive Summary of the Training ISO 26000 by APO Japan, 8-12 Aug 2011The detailed data with respective to the above initiatives is available on company website.Program Outcome:The program resulted into meaningful output. Involvement of everybody with the commitment thateach one will present and share the learning with at least one company back in their country wasone of them. Individual also see SR as a career too. Continuous support from APO was alsomotivating. Form my own understating I find this a wonderful program, well organised and perfectlydelivered.Suggestion to NPC India for New Initiatives:I must thank NPC India for providing such a opportunity. Also I am thankful to the APO for finalconsideration. It was a wonderful learning and eye opener to me.Since NPC India has nominated me for this program I am able to see a great future in the area ofSocial Responsibility (SR) for the professional and organisation to adopt SR for all good reasons. Withthe global trends and perspectives a report published by world economic forum, SR is imperativeand thus NPC India should take it as one of the area to focus on. NPC can plan seminar in this area,and I am willing to share.I am prepared to share my knowledge and expertise in this domain. NPC being a nodal agency canpromote and disseminate SR knowledge to its stake holders including the client base it serves. I shallbe happy to associate with NPC to promote SR.Prepared By: Birendra Raturi India Page 12 of 12