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Interviewing skills


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Interviewing Skills

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Interviewing skills

  1. 1. Interviewing Skills
  2. 2. Interviewing is Important <ul><li>- Don’t prepare </li></ul><ul><ul><li>Dress inappropriately </li></ul></ul><ul><ul><li>Poor communication skills </li></ul></ul><ul><ul><li>Too much communication </li></ul></ul><ul><ul><li>Talk too much </li></ul></ul><ul><ul><li>Don’t talk enough </li></ul></ul><ul><ul><li>Fuzzy facts </li></ul></ul><ul><ul><li>Give the wrong answer </li></ul></ul><ul><ul><li>Badmouthing past employers </li></ul></ul><ul><ul><li>Forget to follow up </li></ul></ul>Top 10 Interviewing Blunders
  3. 3. Prepare for the Employment Interview <ul><li>Research the company </li></ul><ul><ul><li>Business magazines, annual report, company web pages, advertisements, company facility </li></ul></ul><ul><ul><li>Increase changes of a good first impression </li></ul></ul><ul><ul><li>Determine if the company is a good fit for you </li></ul></ul>
  4. 4. Prepare for the Employment Interview <ul><li>Update your paperwork </li></ul><ul><ul><li>Most recent employment and education </li></ul></ul><ul><ul><li>Bring a copy to the interview </li></ul></ul><ul><ul><li>Personalize a letter of application prior to interview </li></ul></ul>
  5. 5. Interview Questions <ul><li>Anticipating questions is one of the most important steps </li></ul><ul><li>Commonly Asked Job Interview Questions </li></ul><ul><ul><li>Why do you want to work for our company? </li></ul></ul><ul><ul><li>What are your future career plans? </li></ul></ul><ul><ul><li>Tell me something about yourself. </li></ul></ul><ul><ul><li>Why did you choose this particular field of work? </li></ul></ul><ul><ul><li>What is the key to success in this job? </li></ul></ul>
  6. 6. Interview Questions <ul><li>Behavior-based questions </li></ul><ul><ul><li>Past performance is a good indicator of future behavior </li></ul></ul><ul><ul><li>Applicants should: </li></ul></ul><ul><ul><ul><li>Describe a past situation </li></ul></ul></ul><ul><ul><ul><li>Actions taken </li></ul></ul></ul><ul><ul><ul><li>Results achieved </li></ul></ul></ul>
  7. 7. Interview Questions <ul><li>PAR stories </li></ul><ul><ul><li>P roblem/Purpose you encountered </li></ul></ul><ul><ul><li>A ction(s) you took to overcome problem/purpose </li></ul></ul><ul><ul><li>R esult(s) you achieved in concrete terms </li></ul></ul>
  8. 8. Interview Questions <ul><li>Illegal questions </li></ul><ul><ul><li>Employer’s questions must relate to the job for which you’re applying. </li></ul></ul><ul><ul><li>Questions about the following have the potential to be asked in an illegal manner: </li></ul></ul><ul><ul><ul><li>National origin, disabilities, arrest record </li></ul></ul></ul><ul><ul><ul><li>Marital/family status, age, rage </li></ul></ul></ul><ul><ul><ul><li>Religion, physical attributes, military background </li></ul></ul></ul>
  9. 9. Interview Questions <ul><ul><li>Ways to respond to illegal questions </li></ul></ul><ul><ul><ul><li>Answer the question </li></ul></ul></ul><ul><ul><ul><li>Refuse to answer the question </li></ul></ul></ul><ul><ul><ul><li>Consider why the employer is asking the question; respond to your perception of employer’s intent </li></ul></ul></ul>
  10. 10. Participate in Your Interview <ul><li>Time for success </li></ul><ul><ul><li>Note time, place of interview and name of interviewer </li></ul></ul><ul><ul><li>Consider traveling to interview site ahead of time </li></ul></ul><ul><ul><li>Arrive early </li></ul></ul><ul><ul><li>Be courteous to everyone you encounter </li></ul></ul><ul><ul><li>Be prepared to complete and application form </li></ul></ul><ul><ul><li>Bring a portfolio with evidence of accomplishments </li></ul></ul>
  11. 11. Participate in Your Interview <ul><li>Dress for success </li></ul><ul><ul><li>Attire is determined for the job for which you’re applying </li></ul></ul><ul><ul><li>Guidelines for interview dress: </li></ul></ul><ul><ul><ul><li>Clean and well-pressed clothes </li></ul></ul></ul><ul><ul><ul><li>Clean-shaven or neatly trimmed hair </li></ul></ul></ul><ul><ul><ul><li>Conceal piercings and tattoos </li></ul></ul></ul><ul><ul><ul><li>Subtle fragrances only </li></ul></ul></ul><ul><ul><ul><li>Clean nails </li></ul></ul></ul><ul><ul><ul><li>Don’t smoke prior or chew gum during </li></ul></ul></ul><ul><ul><ul><li>Turn off your cell phone </li></ul></ul></ul>
  12. 12. Participate in Your Interview <ul><li>Respond for success </li></ul><ul><ul><li>Be honest and give complete answers </li></ul></ul><ul><ul><li>Be positive about yourself and past experiences </li></ul></ul><ul><ul><li>Avoid one or two word responses </li></ul></ul><ul><ul><li>Give concrete examples </li></ul></ul><ul><ul><li>Paraphrase the question to avoid misunderstanding </li></ul></ul><ul><ul><li>Limit responses to 30 seconds </li></ul></ul><ul><ul><li>Emphasize what you have to offer the company </li></ul></ul>
  13. 13. Participate in Your Interview <ul><ul><li>Respond positively to questions about weaknesses </li></ul></ul><ul><ul><li>Nonverbal communication </li></ul></ul><ul><ul><ul><li>Sit up and lean forward </li></ul></ul></ul><ul><ul><ul><li>Make eye contact and smile </li></ul></ul></ul><ul><ul><ul><li>Avoid crossed arms and legs </li></ul></ul></ul><ul><ul><ul><li>Use head nods and attentive facial expressions </li></ul></ul></ul><ul><ul><li>Ask questions and show interest in the company </li></ul></ul><ul><ul><li>Avoid questions about salary, vacation </li></ul></ul><ul><ul><li>Express thanks and find out when a decision will be made </li></ul></ul>
  14. 14. Follow-up After Your Interview <ul><li>Fewer than 10% of applicants send a thank you letter </li></ul><ul><li>May be the most important letter you write </li></ul><ul><li>Provides another contact with the employer </li></ul><ul><li>Sets you apart from those who didn’t send one </li></ul><ul><li>Should take place within 24 hours after the interview </li></ul>
  15. 15. Follow-up After Your Interview <ul><li>Follow-up letter format </li></ul><ul><ul><li>Content should: </li></ul></ul><ul><ul><ul><li>State your appreciation </li></ul></ul></ul><ul><ul><ul><li>Explain what you liked about the position </li></ul></ul></ul><ul><ul><ul><li>Sound enthusiastic about working for the company </li></ul></ul></ul><ul><ul><li>Each contact you make is an opportunity </li></ul></ul>
  16. 16. Phone Interviews <ul><li>80% of job interviews are won or lost in he first five minutes of conversation </li></ul><ul><li>Tips for interviewing over the phone: </li></ul><ul><ul><li>Select an appropriate voice mail message </li></ul></ul><ul><ul><li>Call back </li></ul></ul><ul><ul><ul><li>Return the call immediately </li></ul></ul></ul><ul><ul><ul><li>Prompt response indicates your seriousness about the job </li></ul></ul></ul>
  17. 17. Phone Interviews <ul><ul><li>Choose the right environment </li></ul></ul><ul><ul><ul><li>Quiet surrounding with no distractions </li></ul></ul></ul><ul><ul><li>Stay focused and listen </li></ul></ul><ul><ul><ul><li>Use paraphrases or clarifying questions </li></ul></ul></ul><ul><ul><li>Practice for the interview </li></ul></ul><ul><ul><li>Pay attention to both speech and body language </li></ul></ul><ul><ul><ul><li>Speak slowly, clearly and distinctly </li></ul></ul></ul><ul><ul><ul><li>It’s okay to request a few moments to think </li></ul></ul></ul><ul><ul><ul><li>Don’t eat, drink, smoke, chew bun </li></ul></ul></ul><ul><ul><ul><li>Let your body language communicate strength and poise </li></ul></ul></ul>
  18. 18. Phone Interviews <ul><ul><li>End of a positive note </li></ul></ul><ul><ul><ul><li>Thank interviewer for the opportunity </li></ul></ul></ul><ul><ul><ul><li>Ask when you can expect to receive notification </li></ul></ul></ul><ul><ul><li>Send thanks </li></ul></ul><ul><ul><ul><li>Follow-up thank you letter just as you would for an in-person interview </li></ul></ul></ul>