Misd chap 3 roles of is mgr

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Misd chap 3 roles of is mgr

  1. 1. THE ROLES OF IS MANAGER MGT OF ISD (IMS452)
  2. 2. WHAT IS MANAGER DO? <ul><li>Many responsibilities </li></ul><ul><ul><li>data centers, staff mgt, telecommunications, servers, workstation, website, user support, regulatory compliance, disaster recovery etc </li></ul></ul><ul><li>Connect with almost all the dept </li></ul><ul><ul><li>Accounting, marketing, sales distribution etc </li></ul></ul><ul><li>Can have direct influence on the strategic directions of the company </li></ul><ul><li>As a technician, a software developer or network installer </li></ul>
  3. 3. Pro and Con of being a Manager <ul><li>Pro </li></ul><ul><li>Have more control </li></ul><ul><li>Make more money </li></ul><ul><li>Work on larger scale </li></ul><ul><li>Can make difference </li></ul><ul><li>Get the credit of team good work </li></ul><ul><li>Get opportunity to develop not-IT skills </li></ul><ul><li>Get opportunity to determine strategy for dept and organization </li></ul><ul><li>Be able to add more value to dept and org </li></ul><ul><li>Have opportunity to develop, coach and mentor other people </li></ul><ul><li>Con </li></ul><ul><li>less control of your life </li></ul><ul><li>have more responsible – more credit if things right and a bigger price to pay if things go wrong </li></ul><ul><li>Carry a great deal of responsibilities and have to routinely make difficult decisions </li></ul><ul><li>Numerous headaches when managing people, meeting for project budget and schedule, dealing with challenging employees and administrative issues </li></ul>
  4. 4. MANAGERS IN GENERAL <ul><li>General definition </li></ul><ul><ul><li>“assembling the resources to achieve a mutually agreed upon objective” (G.Puziak,2005) </li></ul></ul><ul><ul><li>“getting things done through other people” (AMA President, 2008) </li></ul></ul>
  5. 5. Styles of Manager Management <ul><li>Command and control </li></ul><ul><ul><li>Based on classic military structure </li></ul></ul><ul><ul><li>“ You direct your employees and your boss directs you” </li></ul></ul><ul><ul><li>Doesn’t allow for disagreement or input from subordinates </li></ul></ul><ul><ul><li>System is often faster and costs less. </li></ul></ul><ul><ul><li>Employees often unhappy </li></ul></ul><ul><ul><li>Hard to know what value is lost where collaboration and teamwork is absent </li></ul></ul><ul><ul><li>This style has lost popularity </li></ul></ul><ul><li>Collaboration </li></ul><ul><ul><li>Modern style </li></ul></ul><ul><ul><li>All levels are actively involved in the execution of a business </li></ul></ul><ul><ul><li>Increased personal satisfaction for workers </li></ul></ul><ul><ul><li>Often better and more cost effective decision </li></ul></ul>
  6. 6. THE STRATEGIC VALUE OF THE IS DEPARTMENT <ul><li>IS mgt has become one of the most critical positions in the new economy </li></ul><ul><li>Primary functions of IS dept </li></ul><ul><ul><li>Applications development </li></ul></ul><ul><ul><li>Technical operations </li></ul></ul><ul><li>IS dept goals </li></ul><ul><ul><li>Align with organization’s goal </li></ul></ul><ul><li>The value of IT manager </li></ul><ul><ul><li>Technical knowledge + business expertise </li></ul></ul>
  7. 7. DEVELOP AN IS STRATEGY <ul><li>Identify </li></ul><ul><ul><li>Who are your team members? What can they do? </li></ul></ul><ul><ul><li>Why/how is technology important to your organization? </li></ul></ul><ul><ul><li>What are your assets? </li></ul></ul><ul><ul><li>Who are your customer? </li></ul></ul><ul><ul><li>What are your customers’ needs? </li></ul></ul><ul><ul><li>How do you plan to satisfy these needs? </li></ul></ul><ul><li>Keep your department central to the company’s operation </li></ul><ul><ul><li>Align with the goal of the entire organization </li></ul></ul>
  8. 8. MANAGEMENT INVOLVEMENT & GOVERNANCE <ul><li>Involving other managers in the management of IT requires the development of governance structures that encourage their activities participation in planning and controlling the business uses of IT </li></ul>
  9. 9. Cont.. MANAGEMENT INVOLVEMENT & GOVERNANCE <ul><li>Executive IT Committee: </li></ul><ul><ul><li>develops & coordinates long-range plans </li></ul></ul><ul><ul><ul><li>Top executives (senior mgt of the major division and CIO) committee to do strategic information system planning and to coordinate the development of major information system projects </li></ul></ul></ul>
  10. 10. Cont.. MANAGEMENT INVOLVEMENT & GOVERNANCE <ul><li>IT Steering Committee: </li></ul><ul><ul><li>Oversee the progress of major systems development projects </li></ul></ul><ul><ul><ul><li>Mgr of business, operating and personnel unit from the information service dept committee to oversee the progress of critical systems development projects </li></ul></ul></ul>
  11. 11. Cont.. MANAGEMENT INVOLVEMENT & GOVERNANCE <ul><li>End user management: </li></ul><ul><ul><li>Direct end user management of IT in business units and workgroups </li></ul></ul><ul><ul><ul><li>End user managers responsible for managing the resources and quality of information systems and services within their business unit and workgroup. </li></ul></ul></ul>
  12. 12. Thank you

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