Sam's Club at Walmart is helping works and customers through voice and text-based assistants. Find out what Walmart engineers are doing with technical working details, details of advantages of Rasa plus custom improvements made to Rasa, along with challenges faces in text classificiation and entity extraction issues. WHAT YOU'LL LEARN The Conversational AI helping to solve in the area of the retail facility workers Overview of the voice-based personal assistants with in-depth technical working details Advantages of using Rasa along with the various number of improvements made on Rasa to customize based on the need The Challenges resolved in the Text classification and entity extraction issues while implementing various entities. Praneeth Gubbala works as an NLP Engineer at Sam's Club Technology (Walmart) developing chatbots and digital assistants that power one of the largest companies in the world. Praneeth previously worked with the Samsung Bixby NLU team for three years in the conversational AI field.